Company Values - Publications - Faculty & Research

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Frequently Asked Questions | HBS Online

not restrict individuals from taking a program with HBS Online based on where they happen to live. Therefore, citizens of countries whose governments behave in ways antithetical to our values should still expect to be welcome in our... View Details

04 Feb 2014
What Do You Think?

Has Listening Become a Lost Art?

better, are there any situations that would require you to not listen deliberately?" Wayne Brewer provided one response to that one when he said, "Maybe companies (and individuals) are figuring out that listening to customers is not as... View Details

Keywords: by James Heskett

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HBS - Financials | Supplemental Financial Information

which increased 6 percent and accounted for 43 percent of the group’s total annual sales in fiscal 2023. Revenue from Corporate Learning products and services increased 7 percent from fiscal 2022. Corporate Learning partners with View Details

21 May 2007
Research & Ideas

Fixing the Marketing-CEO Disconnect

marketing function and the C-suite often drift apart, resulting in a disconnect between the overall strategy of the company and what marketing understands to be the actual needs of customers. One result is that View Details

Keywords: by Sean Silverthorne

23 Jun 2003
Research & Ideas

Building a Better Buyer-Seller Relationship

marketing is buyer behavior," said Narayandas. From Transaction To Commitment To explain how he has come to answer question three—how to convert a customer from a transactional to a relationship orientation—Narayandas answered with a case and a research project.... View Details

Keywords: by Martha Lagace

Web

Porter Prize Japan - Institute For Strategy And Competitiveness

HBS ISC About Michael Porter About Michael Porter A Letter from Michael Porter Biography The Essential Porter Honors & Awards Affiliated Organizations & Institutions VBHCD Initiative Honors & Awards Honors & Awards Porter Prize Japan Porter Prize India Porter Prize... View Details

Profile

Erin Kaivan

military intelligence officer, serving two tours in Afghanistan culminating in a captain's rank as a Company Commander with responsibility for nearly 120 men and women in the 101st Airborne Division. On her first tour, she witnessed... View Details

Keywords: Consulting

15 May 2017
Sharpening Your Skills

The Promises and Limitations of Big Data

services firms are using digital information about their customers to offer them a whole new range of customized products under the category of fintech. Cities are using data from Google Street View to guide economic development. And View Details

Keywords: by Sean Silverthorne; Financial Services; Utilities; Public Administration; Health

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

that ESG factors, including management of carbon emissions, will create value for startups in the long-run. There are some tailwinds in this mission, such as from April 2022, Japan’s Financial Services Agency will require public View Details

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

Back in the early 1990s, managers of U.S. companies were justifiably proud of the well-oiled machines they'd made of their supply chains. Over the previous fifteen to twenty years, they'd wrung costs from the mechanisms and processes by... View Details

Keywords: by David Stauffer

08 Mar 2022
Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

job as a general manager of a mobile cellular company owned by a parent corporation. I had spoken up and participated in previous classes, so I did not anticipate being cold-called. But as always, it comes when you least expect it. We... View Details

January 2021 (Revised June 2021)
Supplement

Eaton Corporation: Portfolio Transformation and The Cost of Capital (Abridged)

By: Benjamin C. Esty, E. Scott Mayfield and Daniel Fisher

In 2000, Eaton Corporation was a broadly diversified industrial conglomerate. But its strategy was evolving and its focus was narrowing around “power management” and more recently on “intelligent power,” the use of digitally enabled products and services designed to... View Details

Keywords: Mergers and Acquisitions; Business Conglomerates; Business Divisions; Cost of Capital; Corporate Finance; Value; Valuation; Industrial Products Industry; United States; Denmark; Republic of Ireland

Citation

Purchase

March 1998
Case

Bumper Acquisition (A1), A: Confidential Information for Thermo-Impact, Inc.

By: James K. Sebenius and David T. Kotchen

Located in Mundelein, IL, Thermo-Impact, Inc. is a rapidly growing, private firm that manufactures automotive bumpers. In 1995, a number of large automotive supply companies and a private equity investment firm offer to buy Thermo-Impact. The cases in this series focus... View Details

Keywords: Private Equity; Valuation; Negotiation Participants; Decision Making; Negotiation Process; Entrepreneurship; Negotiation Offer; Acquisition; Manufacturing Industry; Auto Industry; Illinois

Citation

Find at Harvard

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General Management Awards & Honors - Faculty & Research

2003–2004. 2003 Gerald C. Chertavian : Received the 2003 Manhattan Institute Social Entrepreneurship Award. Lynn S. Paine : Inducted into Bartow (Florida) High School Hall of Fame in 2003. Lynn S. Paine : Value Shift: Why View Details

22 Sep 2022
News

The Beauty Guide

of the business. That move served her well. She ended up leading Neutrogena, eventually becoming the president of US Beauty at Johnson & Johnson. Today, she is the global brand president of Clinique and Origins, both part of the Estée Lauder View Details

Keywords: Maureen Harmon

01 Aug 1998
News

High Honors

Business Administration, Emeritus Alumni Achievement Awards Ralph M. Barford (MBA '52) President, Valleydene Corporation Limited Chairman, GSW Inc. Despite occupying diverse industry sectors, several of Canada's best-known blue-chip View Details

24 Nov 2015
Research & Ideas

Developing Your Next CEO for the Family Business

your next CEO. These internal candidates with some outsider views have a more objective and independent view about how your company needs to change and adapt. Executives with the right mix of Insider and Outsider attributes, Bower claims,... View Details

Keywords: Retail; Auto

06 Jan 2016
What Do You Think?

Why Do Leaders Get Their Timing Wrong?

culture rather than the one described at Volkswagen” can be enhanced by the use of modern day “technology companies use (including employee surveys, polls, etc.)” combined with leadership’s use of the evidence it produces. As to culture,... View Details

Keywords: by James Heskett; Auto; Fashion

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Electricity - Business & Environment

policy. Yet this is also one of the biggest opportunities and one where I’m committed to help by investing and growing companies that can help us transition to a cleaner and more sustainable future.” Rick Needham HBS MBA 2002, Partner,... View Details

July – August 2011
Article

What Factors Drive Analyst Forecasts?

By: Boris Groysberg, Paul Healy, Nitin Nohria and George Serafeim

A firm's competitive environment, its strategic choices, and its internal capabilities are considered important determinants of its future performance. Yet there is little evidence on whether analysts' forecasts of firm performance actually reflect any of these factors... View Details