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  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

forgoing an inspection of the trees. And many trees in the retail forest, that is, many brick-and-mortar stores, are in ill health. Like trees, retail stores are long-lived, often with leases lasting ten or more years, and are unable to rapidly View Details
Keywords: Re: Rajiv Lal; Retail
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

translated to another—he hit upon a pair of tweezers that was being used on the assembly line of an electronics company. He was able to adapt these tweezers to the more medical use of removing splinters. Time passed and the idea took... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

Ubel Publication: Health Psychology 27, no. 6 (November 2008): 669-675 Abstract Objective: The authors addressed a lingering concern in research on hedonic adaptation to adverse circumstances. This research typically relies on self-report... View Details
Keywords: Martha Lagace
  • November 1998 (Revised July 1999)
  • Case

Merrill Lynch's Acquisition of Mercury Asset Management

By: Andre F. Perold, Imran Ahmed and Randolph B Altschuler
In the Spring of 1998, Merrill Lynch faced an array of challenges and opportunities related to its global asset management business. The firm had recently completed its $5.3 billion cash acquisition of U.K.-based Mercury Asset Management, a transaction that made it one... View Details
Keywords: Acquisition; Asset Management; Currency; Financial Strategy; Global Strategy; Brands and Branding; Distribution; Production; Organizational Change and Adaptation; Retirement; Japan; Europe; United Kingdom
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  • October 2005 (Revised February 2006)
  • Case

Reactivity: A Case of Re-Invention

By: Myra M. Hart and Sylvia Sensiper
By the time Glenn Osaka joined Reactivity as its new CEO in January 2001, the Internet bubble had burst, the financial markets had turned, and the company's core businesses were drying up. He was not hired to lead a turnaround, but Osaka found that the firm's future... View Details
Keywords: Management Style; Venture Capital; Organizational Culture; Applications and Software; Leadership Style; Product; Transformation; Organizational Change and Adaptation; Entrepreneurship; Growth and Development Strategy; Information Technology Industry; Consulting Industry
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  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

perspective, organizational ecology, presents evidence suggesting that most organizations are largely inert and ultimately fail. A second perspective argues that some firms do learn and adapt to shifting environmental contexts. Recently,... View Details
Keywords: Martha Lagace
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

how companies, especially those based in developed economies, compete. To survive, companies and their managers will adapt. As some are now beginning to realize, an important part of that adaptation will require a new understanding of art... View Details
Keywords: Martha Lagace
  • September 2024
  • Case

The Health Equity Accelerator at Boston Medical Center

By: Susanna Gallani, Mary Witkowski and Katie Sonnefeldt
This case describes how Boston Medical Center, a hospital and safety net organization, changed its strategic approach to health equity after realizing that previous efforts were not sufficient to address the health disparities among their patients. In 2021, the Health... View Details
Keywords: Health Care and Treatment; Health Disorders; Innovation and Management; Innovation Leadership; Innovation Strategy; Adaptation; Business Strategy; Mission and Purpose; Decisions; Organizational Change and Adaptation; Organizational Structure; Diversity; Race; Ethnicity; Urban Scope; Local Range; Health Industry; Boston
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  • March 2011
  • Case

Semiconductor Manufacturing International Company in 2011

By: Willy Shih and Jia Cheng
When David Wang took over as the CEO of SMIC, he knew that if he was to capitalize on the company's strategic location in the China market, he would have to transform the company mindset and its operating structure from its roots in the manufacturing of DRAMs to the... View Details
Keywords: Growth and Development Strategy; Resource Allocation; Market Entry and Exit; Business Processes; Organizational Change and Adaptation; Organizational Culture; Customization and Personalization; Semiconductor Industry; China
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  • December 2010
  • Case

The Israeli-Palestinian Negotiating Partners: 2010 Strategic Re-assessment

By: James K. Sebenius and Shula Gilad
A network of influential Israelis and Palestinians, jointly trained in negotiation at Harvard since 2002, faces organizational, strategic, and funding challenges in 2010. Unlike "people-to-people" or "Track II" initiatives, the Israeli-Palestinian Negotiating Partners... View Details
Keywords: Finance; Negotiation Participants; Organizational Change and Adaptation; Conflict and Resolution; Conflict Management; Social and Collaborative Networks; Strategy
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  • November 2000 (Revised May 2002)
  • Case

Oracle Corporation

By: Frances X. Frei and Hanna Rodriguez-Farrar
Oracle Corp., the world's second-largest independent software company (behind Microsoft) was the world's dominant supplier of database software. Oracle also sold application software, such as the popular enterprise resource planning and customer relationship management... View Details
Keywords: Organizational Change and Adaptation; Internet and the Web; Service Operations; Service Delivery; Applications and Software; Management Teams; Innovation and Invention; Web Services Industry; Information Technology Industry
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  • 04 Oct 2004
  • Research & Ideas

Start to Measure Your E-commerce Success

those that most closely fit their strategy and adapt or develop others. There is no rule for the right number of metrics to include in a measurement system; however, including too many tends to distract managers from pursuing a focused... View Details
Keywords: by Marc J. Epstein
  • 26 Apr 2004
  • Research & Ideas

A Clear Eye for Innovation

well. Most successful enterprises are adept at refining their current offerings, but they falter when it comes to pioneering radically new products and services. Kodak and Boeing are just two of the more recent examples of once dominant companies that failed to View Details
Keywords: by Charles A. O'Reilly III & Michael L. Tushman
  • 20 Sep 2021
  • Blog Post

Student Spotlight: Summer Internships in Business and Environment

property technology for the Built World. The firm’s Climate Tech fund looks to invest in technologies built to help the real estate industry reduce its carbon footprint to zero and adapt in the face of a changing climate. Mike's role... View Details
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

strategic changes often, as they strive to adapt and stay competitive. Neeley points to the Steve Jobs example. Apple engineers were the highest-powered group until Jobs shifted the focus to design. "When he very publicly elevated the... View Details
Keywords: by Roberta Holland
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

adaptation of the strategy map—perhaps done annually—and provides a central resource for implementing all five management processes to become a strategy-focused organization (the subject of our previous book): mobilize, translate, align,... View Details
Keywords: by Martha Lagace
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

Easy Answers, it's important to regulate the level of distress or disruption that people feel. If you make them feel too much pressure, they'll be unable to perform the adaptive work you're asking them to do. Updated advice: Be only as... View Details
Keywords: by Melissa Raffoni
  • 16 Nov 1999
  • Lessons from the Classroom

Leading Change and Organizational Renewal

From another viewpoint, sustainable competitive advantage is diminishing because, increasingly, firms can locate plants anywhere, and call on human, financial, and other resources without regard for locale. How is organizational design View Details
Keywords: by Staff
  • 09 Apr 2024
  • Blog Post

IFC India: JSW Steel

area of the JSW Steel facility (a large campus with many exciting operations). Beyond the steel industry, we had the unique opportunity to learn about various ways that India and Indian businesses ae managing climate change, both from a mitigation and View Details
  • 01 Jan 2007
  • News

Sir Martin S. Sorrell, MBA 1968

of population." WPP and its clients will also have to adapt to a nonstop succession of technological changes brought about by the Internet, mobile telephony, and an explosion in video capabilities. "We need to find answers to important... View Details