Publications

18 Mar 2008
First Look

First Look: March 18, 2008

Working PapersWhere Does It Go? Spending by the Financially Constrained Authors:Shawn A. Cole, John Thompson, and Peter Tufano Abstract In this paper, we analyze the spending decisions of over 1.5 million... View Details

Keywords: Martha Lagace

28 Aug 2008
Working Paper Summaries

How Can Decision Making Be Improved?

Keywords: by Dolly Chugh, Katherine L. Milkman & Max H. Bazerman

22 Apr 2016
Blog Post

Working With Organizations That Recruit at HBS: An Interview with Mary-Kate Johnson

What is your favorite part about working with employers? I get asked a lot of the same questions throughout the day but what I love most about my job is that, in many cases, View Details

Keywords: Consumer Products / Retail

What You Don't Know About Making Decisions

Most executives think of decision making as a singular event that occurs at a particular point in time. In reality, though, decision making is a process fraught with power plays, politics, personal nuances, and institutional history. Leaders who recognize this make... View Details

Article

Learning Through Noticing: Theory and Evidence from a Field Experiment

By: Rema Hanna, Sendhil Mullainathan and Joshua Schwartzstein

We consider a model of technological learning under which people "learn through noticing": they choose which input dimensions to attend to and subsequently learn about from available data. Using this model, we show how people with a great deal of experience may... View Details

Keywords: Perception; Behavior; Learning

Web

Hiring Organizations

Holdings Management Group Global Ventures Gold House Goldman Sachs Goldman Sachs Group, Inc. Goodera Google Google DeepMind goop Gotham Consulting Partners Grantham Foundation for the Protection of the... View Details

June 2004 (Revised September 2005)
Case

Cox Communications, Inc.

By: Thomas R. Eisenmann and Jonathan Gibbons

Cox Communications, the third largest U.S. cable television system operator, is confronting strategy decisions in mid-2004. Cox managers must decide whether to speed its deployment of Voice over Internet Protocol (VoIP), which offers capital and operating costs savings... View Details

Keywords: Customers; Information Technology; Competition; Product Development; Media and Broadcasting Industry; Telecommunications Industry; United States

21 Jul 2009
First Look

First Look: July 21

evolution of audit committees, and the laws and regulations that have affected their role over time. Purchase this case: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=409016 Target Corporation: Ackman versus View Details

Keywords: Martha Lagace

13 Mar 2012
First Look

First Look: March 13

PublicationsRegulation and UK Retailing Productivity: Evidence from Microdata Authors:Jonathan Haskel and Raffaella Sadun Publication:Economica (September 2011) Abstract We explore the effects of planning regulation on View Details

Keywords: Sean Silverthorne

January 2025 (Revised June 2025)
Case

U.S. Steel: Proposed Acquisition by Nippon Steel

By: Willy Shih

The case setting is the proposed acquisition of U.S. Steel by Nippon Steel, which elicited a great deal of controversy. The purpose of the case is to look at the history of the American steel industry since World War II and understand how the steel minimill operators... View Details

Keywords: Disruptive Innovation; Mergers and Acquisitions; Factories, Labs, and Plants; Business History; Technological Innovation; Business Strategy; Manufacturing Industry; Steel Industry; United States

13 Jul 2016
HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

that customers would have a great experience virtually every time they used the service—and they could then rely on customers to spread the news of that experience by word of... View Details

Keywords: by Michael Blanding; Retail; Service; Transportation

03 Oct 2023
HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

Great Resignation? Be a Good Company to Come From Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: AdobeStock/tujuh17belas View Details

Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing

February 2001 (Revised October 2002)
Background Note

Entrepreneurial History: A Conceptual Overview

By: Nancy F. Koehn

Analyzes HBS cases on five entrepreneurs and the companies they built: Josiah Wedgwood, Henry Heinz, Marshall Field, Howard Schultz of Starbucks, and Michael Dell. These five cases and their accompanying teaching notes comprise a course module on entrepreneurial... View Details

Keywords: Transition; Demand and Consumers; Competition; Business History; Entrepreneurship; Customer Focus and Relationships; Business Strategy; Society