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  • All HBS Web  (4,377)
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  • September 2023 (Revised June 2024)
  • Case

Kaspi.kz: Building Trust through Innovation

By: Sandra J. Sucher, Fares Khrais and Marilyn Morgan Westner
This case is written to help students explore how companies can maintain and develop trust while innovating, how to identify and respond effectively to warning signs that they may not be as trusted as they believe, and how being trusted can aid in expanding and growing... View Details
Keywords: Growth and Development Strategy; Organizational Culture; Trust; Technology Adoption; Innovation and Invention; Banking Industry
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Sucher, Sandra J., Fares Khrais, and Marilyn Morgan Westner. "Kaspi.kz: Building Trust through Innovation." Harvard Business School Case 324-022, September 2023. (Revised June 2024.)
  • 11 Jul 2019
  • Blog Post

Meet the MBA Class of 2020

BREAKTHROUGHS PEOPLE THOUGHT IMPOSSIBLE A YEAR AGO.” HOME REGION Wayne, PA UNDERGRAD EDUCATION College of William & Mary, Economics, 2014 PREVIOUS EXPERIENCE Verily, Google, Symplivety HBS ACTIVITIES Digital Impact Initiative, The Future Society, Health Care Club,... View Details
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

and prosperous than others. And the third, which arose from the second, examines how you can take competitive thinking and apply it to social problems such as the environment, inner cities, and health care. Most of my readers have tended... View Details
Keywords: Re: Michael E. Porter
  • 09 Aug 2021
  • Research & Ideas

OneTen: Creating a New Pathway for Black Talent

learned first-hand about this inequity as a child in Philadelphia’s public schools. During a recent interview with Manny Maceda, Bain & Company’s worldwide managing partner, Frazier reflected on his experience: “My younger sister and... View Details
Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg
  • 10 May 2020
  • Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

my daughter (instead of thinking about the events that I’m missing). No kidding, I also try to plan as much as possible to be able to balance it all! And no procrastination! Most memorable quarantine moment: My daughter wanting her own facemask and View Details
  • 15 Oct 2007
  • Research & Ideas

Businesses Beware: The World Is Not Flat

and, more broadly, social insurance. History shows that support for free trade tends to be fragile in the absence of such programs. Emphasize upgrading and productivity growth as the focus of public as well as business policy. These are... View Details
Keywords: by Martha Lagace
  • 06 Aug 2012
  • Research & Ideas

Strategic Intelligence: Adapt or Die

corporate strategy, Wells has learned that the seeds of failure are often planted years before they sprout, and only by overcoming complacency and constantly adapting to the changing competitive environment can companies prosper in the... View Details
Keywords: by Michael Blanding
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

and the DNA of innovators. What they have to say might surprise you. Clayton Christensen Can people learn to be more innovative? I don't want to overstate the case. I think about 40 percent of people just are not going to be good at... View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • 29 Mar 2016
  • First Look

March 29, 2016

2016 Boston: Cengage Learning Management: An Integrated Approach By: Gulati, Ranjay, Anthony Mayo, and Nitin Nohria Abstract—The goal of Management: An Integrated Approach, 2nd ed., is to prepare students for leadership positions in 21st... View Details
Keywords: Sean Silverthorne
  • Web

Involvement in Faculty & Student Ventures | About

student. These entities include all for-profit and nonprofit businesses and social enterprises, as well as venture capital funds, private equity funds, hedge funds, search funds, and other investment vehicles. A faculty venture is any... View Details
  • June 2017 (Revised May 2019)
  • Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (B)

By: Doug J. Chung
Kjell & Company was a Swedish retail electronics chain founded in 1988 by brothers Marcus, Mikael and Fredrik Dahnelius. The company operated 84 stores, all company-owned, located mainly in the metropolitan areas of Sweden’s most popular cities: Stockholm, Gothemburg... View Details
Keywords: Salesforce Management; Compensation and Benefits; Motivation and Incentives; Change Management; Behavior; Electronics Industry; Sweden
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Chung, Doug J. "Kjell and Company: Motivating Salespeople with Incentive Compensation (B)." Harvard Business School Supplement 517-133, June 2017. (Revised May 2019.)
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

the crisis to emerge stronger than others in our industry?” “How can the organization learn through this experience to win in a new world?” Saenz and O’Keeffe explain: “To guide the decisions and actions that will answer those... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 06 Mar 2012
  • First Look

First Look: March 6

Racial Asymmetries, and Team Learning Environment: Effects on Performance Authors:Robin J. Ely, Irene Padavic, and David A. Thomas Publication:Organization Studies (forthcoming) Abstract This paper argues that View Details
Keywords: Sean Silverthorne
  • 2014
  • Book

Can China Lead? Reaching the Limits of Power and Growth

By: Regina M. Abrami, William C. Kirby and F. Warren McFarlan
At the time of the American Revolution, China was the strongest, richest, and most powerful civilization in the world. The Great Qing Empire ruled China and dominated East Asia by a combination of power and cultural prestige. China's economy was the world's largest.... View Details
Keywords: Economic Systems; Leadership; Power and Influence; China
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Abrami, Regina M., William C. Kirby, and F. Warren McFarlan. Can China Lead? Reaching the Limits of Power and Growth. Harvard Business Review Press, 2014.
  • 01 Jun 2008
  • News

You Only Thought You Were Republican

Gilbert (estimated net worth even higher, in undisclosed currencies) — which are not really their net worths, but that’s how I feel sitting there amongst them, technically “the moderator,” but truly “the rounding error.” I am doing this partly to View Details
Keywords: Andrew Tobias; national debt; Business Schools & Computer & Management Training; Educational Services; Government
  • 01 Mar 2023
  • News

Step Change

debt. Enan, then 24 years old, leapt at the chance to work for Youssef Boutros-Ghali, an MIT-educated economist and advocate for trade liberalization who worked to reform Egypt’s social security and pension systems, among other... View Details
Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

I have immersed myself into social media, thanks to an amazing team I'm working with in Raleigh, NC, that is led by Zach Clayton (HBS MBA 2009). I'm learning how to actively use Twitter as well as Facebook... View Details
Keywords: by Martha Lagace
  • 05 Jul 2016
  • First Look

July 5, 2016

collaborative, absorptive, adaptive, and learning capabilities. The ability of sport organizations to share and absorb knowledge from their partners and to integrate this knowledge into their planning and management processes was... View Details
Keywords: Sean Silverthorne
  • 04 Sep 2012
  • Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

Harvard Business School Assistant Professor Gautam Mukunda leads off his new book, Indispensable: When Leaders Really Matter, with the results of social science research that executives may wish not to consider: individual leaders rarely... View Details
Keywords: by Kim Girard
  • 01 Sep 2009
  • News

Bold Idea Takes Off

foundations, and most recently, Falik was named an HBS Social Entrepreneurship Fellow. GCY’s teen recruits will receive two months of intensive training, after which they will spend six months living with a family in a rural community and... View Details
Keywords: Social Assistance; Social Assistance
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