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Dean Srikant Datar’s 2025 Commencement Remarks | About

of what most acknowledge will be no less significant than the industrial revolution: a time when AI and machine learning will transform every aspect of our lives, from learning to how work gets done. Today I’d like to offer some thoughts... View Details

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

the military — in the last 40 or 50 years. Today, businesses and other enterprises are flatter, much less hierarchical, and much more diverse than the companies that first grew to great scale and came to define the modern industrial... View Details

Keywords: by Christina Pazzanese

04 Jun 2007
Research & Ideas

Is Health Care Making You Better—or Dead?

Regina Herzlinger is not afraid to call them as she sees them. And what she sees looking at the American health care industry is a bunch of killers. Not only are hospitals, insurers, employers, Congress, and academics killing health care,... View Details

Keywords: by Sean Silverthorne; Health

09 Jul 2018
Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

SeventyFour Few phrases in business are more seductive than the one attributed to Ralph Waldo Emerson in the 19th century: “Build a better mousetrap and the world will beat a path to your door.” Unless, of course, what you are selling is something totally new, like 3-D... View Details

Keywords: by Michael Blanding; Industrial Products; Industrial Products; Industrial Products; Industrial Products; Industrial Products; Industrial Products; Industrial Products; Industrial Products

10 Jan 2005
Research & Ideas

Motivation and the Cross-Sector Alliance

industrial groups. To improve its competitive position, the FSC engaged in an alliance with the some of the largest retail chains in the "do-it-yourself" industry, by which the latter gave... View Details

Keywords: by James Austin, Ezequiel Reficco & SEKN research team

17 Jan 2017
First Look

First Look at New Research: January 17

Chung, Doug J., and Das Narayandas Abstract—We collaborate with a Swedish retail chain to conduct a field experiment in which we change the sales force compensation scheme from a monthly to a daily quota plan. This intervention, along... View Details

Keywords: Sean Silverthorne

August 2024 (Revised January 2025)
Case

Barbie: Reviving a Cultural Icon at Mattel

By: Elie Ofek, Ryann Noe and Sarah Mehta

The 2023 release of the live-action film Barbie, and its accompanying marketing blitz, incited a worldwide Barbie craze. Suddenly Barbie was everywhere, a celebrated icon reinstated at the forefront of cultural conversation. This goodwill stood in contrast to... View Details

Keywords: Brands and Branding; Media; Intellectual Property; Business Strategy; Entertainment; Gender; Public Opinion; Marketing Strategy; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; United States

January 2020 (Revised March 2020)
Case

SmileDirectClub: Better Is Better

By: Leonard A. Schlesinger and Aldo Sesia

Keywords: Direct-to-consumer; Brands and Branding; Strategy; Expansion; Online Technology; Health Industry; Health Industry; Health Industry

January 2018
Supplement

OldTown Berhad

By: Benjamin C. Esty and Greg Saldutte

In December 2017, Jacobs Douwe Egberts (JDE, a Dutch coffee company) made an offer to acquire OldTown Berhad (OTB), a Malaysian coffee company. Three large shareholders, representing more than half of the outstanding shares, have agreed to tender their shares and... View Details

Article

The Upside to Large Competitors

By: Neeru Paharia, Anat Keinan and Jill Avery

Large companies are often viewed as a major threat for startups and small companies; big companies have more financial resources and greater scale, market power, and brand awareness than small ones. However, our research finds that a smaller brand can actually benefit... View Details

Keywords: Brand Management; Competition; Marketing; Brands and Branding; Marketing Strategy; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; United States

Find at Harvard

May 2000 (Revised August 2000)
Case

Service and Value in e-Commerce

This collection of readings illustrates the importance of service and logistics in e-commerce, focusing on e-Toys' disastrous 1999 holiday season. View Details

Keywords: Valuation; Internet and the Web; Service Operations; Logistics; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry

Research Summary

Overview

By: Ryan W. Buell

From creating flight itineraries online, to interacting with tellers to complete complex banking transactions, to engaging with the government to address civic problems, customers are playing an increasingly vital role in the performance of operations in a broadening... View Details

01 Mar 2009
News

Model Patient

more activist, informed patient, particularly around choice when buying health insurance, and in asserting that the health-care industry must be more innovative. She has long advocated for “focused factories,” health-care providers that... View Details

Keywords: Garry Emmons; Health, Social Assistance

January 2021 (Revised May 2021)
Case

Ocado Group: Ready for the Future

By: José B. Alvarez, Damien McLoughlin and Natalie Kindred

01 Dec 2007
News

The Wise Men

seem unlikely soil for agribusiness, the School actually had an ag industry course before I arrived. And Dean David, who himself came from an agribusiness background, wanted to improve the relationships in the value-added food system.... View Details

Keywords: Garry Emmons;Julia Hanna

01 Sep 2004
News

Promise & Perils

programs. “Local governments already are running deficits, and they are getting worse,” said Abrami. Foreign competition that further weakens local enterprises and erodes the tax base could trigger a WTO backlash at the provincial level, she warned. Already, local... View Details

Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services

04 Apr 2019
Cold Call Podcast

Can Mark Zuckerberg Rebuild Trust in Facebook?

on Amazon; they help curate the kind of books I might like, I actually like that service. And if I'm looking online at a retailer for a particular shirt, I don't mind them sending me ads for shirts. That's very, very different than when... View Details

10 Mar 2021
News

New Releases: Alumni and Faculty Books, Podcasts

Oberholzer-Gee, Andreas Andresen Professor of Business Administration Harvard Business Review Press Extreme market volatility, pandemic, industry change, supply-chain disruption. The list of potential threats and strategic challenges... View Details

Keywords: Margie Kelley; Publishing Industries (except Internet); Publishing Industries (except Internet)

28 Aug 2007
First Look

First Look: August 28, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407128 Intel 2006: Rising to the Graphics Challenge Harvard Business School Case 607-136 Examines the evolution of the PC hardware industry over the span of two and a half... View Details

Keywords: Martha Lagace

12 Apr 2023
News

Step Change

any of a host of gaps in the marketplace. At a panel in 2016, Shousha remembers bankers droning on about opening bricks-and-mortar retail branches—when only about 10 percent of Egyptians had bank accounts. She left her talking points and... View Details

Keywords: Julia Hanna; entrepreneurship; women; venture capital; Egypt; developing economies; Finance

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