Publications

Fast Answer

Search Funds

IBISWorld and S&P’s Net Advantage are good resources to start for industry overviews. IBISWorld also includes the Industry Wizard tool, allowing for a narrowing of industries by a number of measures -... View Details

12 Aug 2020
Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

simply providing a longer list of potential arbitrators could help more consumer-leaning arbitrators serve on panels. How consumers can protect themselves Egan recommends two resources to consumers who find themselves in arbitration with... View Details

Keywords: by Danielle Kost; Financial Services

22 Apr 2022
Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

Employers looking to fill critical job vacancies may want to turn to a largely untapped pool of willing workers: people with criminal records. Employers are often wary of hiring workers with past convictions, leading to double-digit unemployment rates for formerly... View Details

Keywords: by Jay Fitzgerald

29 Nov 2021
Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

When your boss asks you to meet with clients for last-minute drinks, are you tempted to clear your calendar, even if it means missing your child’s piano recital? If so, you’re among the many professionals who tend to prioritize professional relationships over personal... View Details

Keywords: by Rachel Kim Raczka

01 Dec 2019
News

Remix

I’m the answered prayer of my great-great-great-grandmother, who endured slavery, what can I do with the resources I have to level the playing field for other black women?” “If I’m the answered prayer of my great-great-great-grandmother,... View Details

Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment

Web

Globalization - Faculty & Research

Range ; Cross-Cultural and Cross-Border Issues ; Globalized Firms and Management ; Government Legislation ; Recruitment ; Innovation and Invention ; Disruptive Innovation ; Knowledge ; Resource Allocation ; Industry Clusters ;... View Details

01 Jun 2024
News

From Chalkboards to Chatbots

Artwork/animation by Greg Meeson/hitandrunmedia.com; shutterstock.com Generative artificial intelligence (GenAI) is reshaping our world at an unprecedented pace, becoming an integral part of how we live, work, and interact. It is therefore critical for current and... View Details

20 Feb 2020
Op-Ed

Love in the Office Is Wonderful. Except for CEOs.

XiXinXing A few days ago we celebrated Valentine’s day, a good time to reflect that love springs everywhere, even at work. After all, love in the workplace is inevitable; but be forewarned. It does not always turn out well. Is it surprising that when two people work at... View Details

Keywords: by Regina Herzlinger

Web

Founder - Entrepreneurship

trends in entrepreneurship (AI, Web 3, VC, etc.) Learn about HBS resources to support your journey: Entrepreneurship Day Rock and i-lab Newsletters Startup Bootcamp info session New Venture Competition Kickoff Rock Summer Fellows program... View Details

12 Feb 2013
Working Paper Summaries

Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

Keywords: by Doug J. Chung, Thomas Steenburgh & K. Sudhir

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

really gets accentuated when you need the cash and the resources to go to scale. It requires explorers like Carol Kovac to respect the tension in the organization and to manage from the outside in. As soon as the clients say, ‘I love this... View Details

Keywords: by Lane Lambert

April 2021 (Revised June 2021)
Case

IBM: Design Thinking

By: Srikant M. Datar, Amram Migdal and Paul Hamilton

This case describes the 2012-2020 effort at IBM to implement design thinking throughout the company and hire thousands of designers to serve on every product team alongside technical engineers and developers and product managers. IBM’s design transformation is told... View Details

Keywords: Business Ventures; Business Divisions; Business Units; Business Organization; Change; Change Management; Transformation; Competency and Skills; Talent and Talent Management; Design; Human Resources; Recruitment; Selection and Staffing; Innovation and Invention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Jobs and Positions; Job Design and Levels; Leading Change; Management; Business or Company Management; Goals and Objectives; Management Practices and Processes; Operations; Product; Product Design; Product Development; Organizations; Business Processes; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Strategy; Adaptation; Adoption; Technological Innovation; Information Infrastructure; Information Technology; Technology Industry; Information Technology Industry; United States

February 2001 (Revised September 2005)
Case

Howard Schultz and Starbucks Coffee Company

By: Nancy F. Koehn

Investigates the entrepreneur's strategic initiatives to develop a mass market for specialty coffee in the 1980s and 1990s. These initiatives included the development of premium products, rapid expansion of company-owned stores--each with attractive retail environments... View Details

Keywords: Entrepreneurship; Groups and Teams; Brands and Branding; Growth Management; Employee Relationship Management; Consumer Behavior; Organizational Design; Leadership Style; Customer Relationship Management; Competitive Advantage; Vertical Integration; Food and Beverage Industry

04 Aug 2003
Research & Ideas

Shackleton: An Entrepreneur of Survival

"Entrepreneurship is the relentless pursuit of opportunity without regard to resources currently controlled." That's a great definition, and it was true of Shackleton when his objective was to walk across Antarctica. He had to... View Details

Keywords: by Martha Lagace

January 2018 (Revised January 2020)
Case

People Analytics at McKinsey

By: Jeffrey T. Polzer and Olivia Hull

A private equity–backed fast food chain has hired McKinsey’s new People Analytics group to help it improve performance. As the final client workshop approaches, Associate Partner Alex DiLeonardo ponders the best way to present the team’s findings, especially those that... View Details

Keywords: Talent and Talent Management; Customer Relationship Management; Forecasting and Prediction; Cost Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Measurement and Metrics; Performance; Performance Capacity; Performance Efficiency; Performance Evaluation; Performance Improvement; Consulting Industry; Service Industry