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Show Results For
- All HBS Web
(3,536)
- People (10)
- News (750)
- Research (2,279)
- Events (23)
- Multimedia (29)
- Faculty Publications (1,285)
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
Industrial Era, product innovation and operations management predominated. Product innovation ensured the continuous flow of new products that would sustain growth or market share or both. Operations management ensured that costs View Details
Keywords: by Robert S. Kaplan & David P. Norton
- December 2010
- Teaching Note
VeeV on the Rocks? (TN)
By: Christopher Marquis, Joshua D. Margolis and Bobbi Thomason
Teaching Note for 410006. View Details
- 20 Jun 2012
- Lessons from the Classroom
Teaching Leadership: What We Know
This is an obligation we should not and cannot take lightly. If the teaching of leadership comes with unique obligations for the instructor, it also begs similarly important questions about the nature and... View Details
- 03 Feb 2009
- First Look
First Look: February 3, 2009
the type of financing firm. The additional empirical results allow us to distinguish the property-rights explanation from alternative stories, based on uncertainty and asymmetric information about the project View Details
Keywords: Martha Lagace
- 21 Jul 2009
- First Look
First Look: July 21
ratings play an important role in the financial system, but investors and regulators who use ratings cannot easily verify their quality, and ratings are paid for by the firms whose bonds are rated. The... View Details
Keywords: Martha Lagace
- 21 Mar 2011
- Research & Ideas
Are We Thinking Too Little, or Too Much?
executive might get caught up in comparing the graphics capabilities and audio quality of various options, when in fact the only factors of importance to users are the size, weight, View Details
Keywords: by Carmen Nobel
- 05 May 2003
- Research & Ideas
What It Takes to Restore Trust in Business
far. The American capital markets are a key element of the economic system, and "when they function well, they are a wonder of the world," he said. But the American capital markets require four View Details
- 05 Aug 2002
- Research & Ideas
Are Consumers the Cure for Broken Health Insurance?
fret about the quality of the care they receive, the burden of out-of-pocket expenses, and gaps in coverage for long-term care, prescriptions, and catastrophic illnesses. For... View Details
Keywords: by Regina E. Herzlinger
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
Total Quality Management was strategic when it was developed? Not strategic in the sense that I use the word strategic. "Strategic" is a word that gets used promiscuously—some people use it to mean anything important. Total... View Details
Keywords: by Martha Lagace & Hilah Geer
- 01 Mar 2010
- News
Sole Mates
production and exports. As a member of the entrepreneurs union and chief of its economic commission, I am quite active in the ongoing work of labor and government relations to... View Details
- 21 Jun 2004
- Research & Ideas
Music Downloads: Pirates—or Customers?
they sample only a few songs. One possibility is that the current patterns of file sharing reflect consumer preferences. Consumers do not know the quality of new music and sampling one or two songs is good... View Details
- 21 Oct 2013
- Research & Ideas
Missing the Wave in Ship Transport
factors influenced the cycles: a rush to build too many ships when market demand rose, coupled with a lack of attention owners paid to increasing worldwide competition. In the paper, Greenwood and Hanson point to Nicholas Kaldor's... View Details
- March 1990 (Revised June 1993)
- Case
Analog Devices, Inc.: The Half-Life System
By: Robert S. Kaplan
The company has committed to major improvements in quality, cost, and on-time delivery performance. Despite strong senior management support, however, the actual rate of improvement was disappointing until a new measurement philosophy was introduced. The new approach... View Details
Keywords: Quality; Performance Improvement; Earnings Management; Financial Reporting; Organizational Change and Adaptation; Performance Productivity; Business or Company Management; Cost Management; Measurement and Metrics; Management Teams; Semiconductor Industry
Kaplan, Robert S. "Analog Devices, Inc.: The Half-Life System." Harvard Business School Case 190-061, March 1990. (Revised June 1993.)
- 05 Oct 2009
- Research & Ideas
The Vanguard Corporation
beyond a single building. Education is bigger than schools; health is bigger than hospitals. Communities need to provide the context and the interconnections across parts of the system so that all institutions of a city see the role they... View Details
Keywords: by Sean Silverthorne
- 20 Feb 2007
- First Look
First Look: February 20, 2007
unexamined game before the mean of the experimental observations would provide a better prediction than the theory about the behavior of a new pair of subjects playing this game. We call this quantity the model's Equivalent Number of... View Details
Keywords: Martha Lagace
- 08 Jan 2016
- Research & Ideas
Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?
Baseball, drawn from the 1969–1987 period, to estimate the impact of managerial quality on team and on individual players’ performance. Using a team’s winning percentage in a given year as the dependent... View Details
- 28 Jun 2016
- First Look
June 28, 2016
increased resource utilization (i.e., longer average length of stay) for both minor and major teaching hospitals, relative to a control group of non-teaching hospitals. We find limited evidence of negative effects on View Details
Keywords: Sean Silverthorne
- 17 Nov 2003
- Research & Ideas
The Business Case for Diabetes Disease Management
Conference on November 7. Beaulieu's research focuses on many aspects of healthcare—including contracting, quality competition in managed care, and human capital management and... View Details
- 29 Oct 2007
- HBS Case
Marketing Maria: Managing the Athlete Endorsement
possesses a number of qualities that fit with its PowerShot digital camera brand." Fortunately, one of my students, Margarita Golod came to the rescue and connected me with Maria Sharapova. Sharapova... View Details
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
motivation for working all these hours is not actually to produce high-quality work. In fact, there’s a lot of evidence to suggest that it’s going to undermine the quality of the work.” Confronting deeply held beliefs has been part of... View Details