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  • All HBS Web  (10,336)
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  • 26 Jan 2016
  • First Look

January 26, 2016

an ambidextrous approach to solve their own innovator's dilemma. They contrast these luminaries with companies that—often trapped by their own successes—have been unable to adapt and grow. Drawing on an extensive research program and over... View Details
Keywords: Sean Silverthorne
  • 06 Dec 2016
  • First Look

December 6, 2016

stochastic dynamic program to study when the value of concealment is positive or negative. We show that when consumers are myopic, the value of concealment is always positive. In contrast, we show that when consumers are strategic, the... View Details
Keywords: Sean Silverthorne
  • 19 Nov 2012
  • Research & Ideas

LEED-ing by Example

buildings, a joint program of the Department of Energy and the Environmental Protection Agency; the National Association of Home Builders' NAHBGreen program; and the aforementioned LEED, a rating system that doles out points for each of... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities
  • 31 May 2011
  • First Look

First Look: May 31

case:http://cb.hbsp.harvard.edu/cb/product/811077-PDF-ENG Braddock Industries, Inc. William E. FruhanHarvard Business School Case 211-061 This case examines the drivers of economic value creation for shareholders and how these drivers are reflected in various incentive... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2008
  • Research & Ideas

Solving the Marketing Resources Allocation Puzzle

papers about "The Value of a Free Customer" and "The Value of a Customer in a Social Networked World." Thomas Steenburgh: I am spending time thinking of a few different things. I have a working paper with a few graduates from our DBA View Details
Keywords: by Sean Silverthorne
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

technology at all but with the way you are collecting and using your data, experts say. Although getting your CRM program in order is an essential component of achieving customer loyalty, there's much more that you need to do.... View Details
Keywords: by Jean Ayers
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

809-073 The Canada Pension Plan Investment Board is one of the largest and fastest-growing pools of investment capital in the world and follows an unusually active program of investment management. In the market turmoil of late 2008, Mark... View Details
Keywords: Martha Lagace
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

could BTR continue to strengthen the quality of its program while supporting the new superintendent's priorities? Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=309043 Chocolates El... View Details
Keywords: Martha Lagace
  • 06 Jan 2012
  • Op-Ed

Where Green Corporate Ratings Fail

News Corporation—a multinational media conglomerate that includes BSKYB, Dow Jones, Fox News, 20th Century Fox and Star, among other units—announced earlier this year that it has become climate neutral, meaning that its operations have no net impact on global climate... View Details
Keywords: by Michael Toffel & Auden Schendler; Information; Publishing
  • 04 Sep 2007
  • Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

executive programs on jumpstarting innovation that I chair for executives in large firms and owners of small to midsize businesses are all oversubscribed. This interest in innovation is confirmed by an IBM study in 2006 that asked over... View Details
Keywords: by Lynda M. Applegate
  • 15 Sep 2014
  • Research & Ideas

Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers

Vallée explains. To that end, he and Célérier set out to quantify talent. To do so, they capitalized on data from French engineering schools. Measuring Talent In France, students are selected for engineering programs based solely on their... View Details
Keywords: by Carmen Nobel; Banking
  • 31 Aug 2010
  • First Look

First Look: August 31

case:http://cb.hbsp.harvard.edu/cb/product/810140-PDF-ENG Deworming Kenya: Translating Research into Action (A) Nava Ashraf, Neil Buddy Shah, and Rachel GordonHarvard Business School Case 910-001 Karen Levy and her colleague, Margaret Ndanyi, have spent the last six... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2015
  • First Look

First Look: March 10

the sustainable sourcing pillar, with its work on farming standards and supplier code as well as its support for local sourcing programs in the growing African market. HEINEKEN's management finds that marketing its achievements in these... View Details
Keywords: Carmen Nobel
  • 10 Jan 2011
  • Research & Ideas

Is Groupon Good for Retailers?

program like Groupon? What steps can they take to mitigate those risks? A: Stories abound of consumers who try to game the system. Consider a customer who wants to dine on a weekend using a voucher valid on weekdays only. Some consumers... View Details
Keywords: by Carmen Nobel; Advertising; Technology
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

environmental powerhouses: Greenpeace and World Wildlife Fund for Nature (WWF). Active in 100 countries, WWF works with governments, businesses, other NGOs, and communities to set up conservation programs to preserve natural habitat. In... View Details
Keywords: Martha Lagace
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

executives had entered negotiations with broadcast networks to broaden the selection of free network content distributed via its video-on-demand (VOD) service. The major broadcast networks, however, were unsure of the effect it would have on regular "linear"... View Details
Keywords: Martha Lagace
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

initiatives are fulfilling their desired objectives. By being able to more rigorously evaluate compliance programs with data and empirical analysis, prosecutors and courts will be able to more readily discern “window-dressing,” and firm... View Details
Keywords: Dina Gerdeman
  • 17 May 2016
  • First Look

May 17, 2016

development, and operated Amazon Prime, an annual membership program with a wide range of benefits. Indeed, Amazon’s activities overlapped with those of Apple, Google, eBay, Alibaba, and many other companies. Amazon had proven itself to... View Details
Keywords: Sean Silverthorne
  • 08 May 2013
  • Research & Ideas

A Company’s Evolving View of Gender Equity

of the three—Deborah Kolb—added perspective as an "insider" at BigAC. Although not a BigAC employee, Kolb had collaborated closely with the firm's leadership between 1998 and 2010 by conducting interviews and surveys, as well as designing and delivering a... View Details
Keywords: by Martha Lagace; Accounting
  • 18 May 2010
  • First Look

First Look: May 18

executives at a major multinational corporation, and with participants in an open-enrollment program at a major business school. Student course feedback and a follow-up survey administered about one year after the course suggest that the... View Details
Keywords: Martha Lagace
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