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October 1992 (Revised June 2001)
Case

Stermon Mills Incorporated

A paper company is unable to compete on cost as a result of the installation of three very efficient paper machines by competitors. Prices for its products are falling by the day, and the company is making a loss. In the face of such competition, management feels that... View Details

Keywords: Organizational Change and Adaptation; Competition; Production; Pulp and Paper Industry

2016
Dialogue

Valerie Purdie-Vaughns

29 Apr 2019
News

A Global Mission

Thailand, after the Khmer Rouge, and to Somalia and Ethiopia in the early days of the famine. “I was always interested in the most difficult situation,” says DeFehr. “They were all organizational problems.” Today he’s working in... View Details

13 Dec 2010
Research & Ideas

Managing the Support Staff Identity Crisis

Last year, Harvard Business School professor Ranjay Gulati met with the marketing department of a large American corporation and posed a seemingly simple question: What do marketing people actually do? "I got this nervous laughter," says Gulati, an expert on... View Details

Keywords: by Carmen Nobel

September 2020
Supplement

The Reinvention of Kodak (B) Video Case Supplement

By: Ryan Raffaelli

This case includes links to case supplement videos for students to view with the written case before class, and also supplement videos for faculty to use exclusively during class. View Details

Keywords: CEO; Leadership; Asset Management; Transformation; Organizational Change and Adaptation; Competitive Strategy

September 1992 (Revised July 1993)
Case

Frito-Lay, Inc.: A Strategic Transition (D)

By: Lynda M. Applegate, Melinda Conrad and Charles S. Osborn

Provides a thorough overview of the company's 1990 and 1991 reorganizations and the resulting demand for information technology in lower levels of the organization. Closes with a discussion of Frito-Lay's most recent information technology projects, Explorer and... View Details

Keywords: Information Technology; Organizational Change and Adaptation; Negotiation Deal; Problems and Challenges; Organizational Design; Projects; Manufacturing Industry; Food and Beverage Industry

01 Dec 1996
News

Organizations and Markets: A Challenging View of the World

organizational problems in large firms. Soon their interest in managerial issues outweighed their interest in economics, and they found themselves with a new course. Today, a much changed course with more... View Details

Keywords: Susan Young

December 2007 (Revised July 2011)
Case

Leadership in Energy: Jim Rogers at Cinergy

By: Boris Groysberg, Nitin Nohria, Colleen Kaftan and Geoff Eckman Marietta

Jim Rogers, CEO of the energy company Cinergy, has led the company from the brink of bankruptcy to one of the premier energy companies through selecting a focused strategy, aligning the organization to support it, and mobilizing all the employees to implementation. The... View Details

Keywords: Communication Strategy; Leading Change; Organizational Culture; Organizational Structure; Alignment; Corporate Strategy; Energy Industry

01 Jun 2009
News

Insights from the Post-Macho Workplace

and to work reliably and effectively, they were willing to do that. How did the change in culture benefit the company? These organizational changes, which were instituted around the company as a whole,... View Details

Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Oil and Gas Extraction; Mining

October 2015
Supplement

The National Geographic Society (B)

By: David A. Garvin

This case was written as an update to the case "The National Geographic Society," HBS No. 311-002, published in 2011. The (B) case describes the 2015 creation of National Geographic Partners, a for-profit joint venture between the National Geographic Society and 21st... View Details

Keywords: Business Model; Information Publishing; Leadership Style; Leading Change; Growth and Development Strategy; Managerial Roles; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Internet; Publishing Industry; Media and Broadcasting Industry

September 1999 (Revised May 2003)
Case

Deloitte & Touche (A): A Hole in the Pipeline

By: Rosabeth M. Kanter and Jane Roessner

Deloitte & Touche was losing talented women, and CEO Mike Cook wanted to stop the loss, especially as the accounting and consulting fields became more competitive. The firm commissioned an analysis of the situation; now it had to consider the results and develop a plan... View Details

Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States

Web

Courses by Faculty - Course Catalog

Management Spring 2026 Q3Q4 3.0 Julie Battilana Power and Influence for Positive Impact Organizational Behavior Fall 2025 Q1 1.5 Max H. Bazerman Negotiation Negotiation, Organizations & Markets Fall 2025 Q1Q2 3.0 Hakeem I. Belo-Osagie... View Details

November 1978 (Revised January 1995)
Case

McGregor's Ltd. Department Store

President has decided to restructure the discount scheme. Every staff member would be affected, good or bad. Information would have to be tailored to each group--worst off would be managers. Task is to write to managers/supervisors. View Details

Keywords: Organizational Change and Adaptation; Communication Intention and Meaning; Compensation and Benefits; Retail Industry

December 1, 2023
Article

When Charismatic CEOs Are an Asset—and When They’re a Liability

By: Nitin Nohria

Starting in the 1980s, a generation of larger-than-life CEOs became full-blown celebrity, but over time, research suggested that charismatic CEOs tended to have drawbacks at leaders. However, charisma can be especially useful in two business concepts with big unknowns:... View Details

Keywords: Leadership Style; Business Startups; Risk and Uncertainty; Organizational Change and Adaptation

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2015 Symposium - Race, Gender & Equity

Discrimination: Joint versus Separate Decision Making Corinne Moss-Racusin , Skidmore College Testing Interventions to Reduce Gender Bias in STEM Fields Emilio Castilla , Massachusetts Institute of Technology, Sloan School of Management Achieving Meritocracy in the... View Details

Web

2015 Symposium - Race, Gender & Equity

influence, including classroom teaching; practitioner-oriented publishing; using research to inform organizations; and conducting organizational interventions as venues for creating change through... View Details

15 Nov 2017
Research & Ideas

How Does a Social Startup Decide to Commercialize? It May Depend on the Founder's Gender

help to break down cultural and structural barriers to leadership and organizational development, especially for non-white, non-male, and non-cisgender social change leaders.” Beyond the implications for... View Details

Keywords: by Carmen Nobel

September 2020
Case

The Reinvention of Kodak (A) Multimedia Case

By: Ryan Raffaelli

This case includes links to case supplement videos for students to view with the written case before class, and also supplement videos for faculty to use exclusively during class. View Details

Keywords: CEO; Leadership; Asset Management; Transformation; Organizational Change and Adaptation; Competitive Strategy