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Show Results For
- All HBS Web
(4,634)
- People (15)
- News (1,253)
- Research (2,544)
- Events (16)
- Multimedia (10)
- Faculty Publications (977)
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- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
grasping the revolutionary potential of the new digital medium. As a result, corporations have failed to adapt to the true nature of their markets in the twenty-first century. Organizational change programs, visionary leadership, or... View Details
Keywords: by Martha Lagace
- 08 Dec 2015
- First Look
December 8, 2015
quality and efficiency. The introduction of this transparency contributed to a 22.2% increase in customer-reported quality and reduced throughput times by 19.2%. Laboratory studies revealed that customers who observed process transparency... View Details
Keywords: Sean Silverthorne
- 19 Jul 2004
- Research & Ideas
Why Innovations Sit on the Shelf
For the most part, this requires management to look closely at the roles of various parts of the business and alter the way employees interact. Increasing the pace of business innovation almost always requires reallocating decision rights and, more critically, power.... View Details
- 27 Mar 2012
- First Look
First Look: March 27
raises aggregate productivity through two channels: (1) trust facilitates reallocation between firms by allowing more efficient firms to grow as CEOs can decentralize more decisions and (2) trust complements the adoption of new technologies, thereby increasing... View Details
Keywords: Carmen Nobel
- 28 Jun 2017
- Research & Ideas
Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business
Fittest: The Impact of the Minimum Wage on Firm Exit. One lesson is clear: Businesses that provide higher-quality service and maintain a solid reputation can become more insulated from market shocks, such as increases in fixed costs. The... View Details
- 01 Feb 2016
- Research & Ideas
CEOs and Coaches: How Important is Organizational 'Fit?'
and 1994, within the Australian Football League and its precursor, the Victorian Football League. (See Matching and Mobility in the Market for Australian Rules Football Coaches by Jeff Borland and Jenny Lye, Industrial and Labor Relations... View Details
- 24 Sep 2001
- Research & Ideas
Why the Internet Doesn’t Change Everything
Cyberspace is indeed a brave new world, but it's not the only new world. There have been other moments in time that undoubtedly felt very much like the present era, other moments when technology raced faster than governments and called... View Details
Keywords: by Debora L. Spar
- 20 Mar 2017
- Book
Why Companies Are Placing Users at the Core of Their Innovation Strategies
new. There are simply many more users than companies. They are more likely to come up with innovations, and there are more of them to come up with something people will pay for. If you did a comparison of time spent in formal R&D and... View Details
Keywords: by Dina Gerdeman
- 20 Sep 2021
- Research & Ideas
How Much Is Freedom Worth? For Gig Workers, a Lot.
differences between drivers,” explains Oberholzer-Gee. “For the top 10 percent of DoorDash drivers Laura and I studied, losing flexibility is equivalent to a 17 percent pay cut. For the average driver, it is about a third of that value.” If assigned to deliver meals... View Details
- 30 Jul 2014
- Lessons from the Classroom
Teaching The Deal
It's best to be nice when negotiating a business deal, but it's also OK to be aggressive in pursuing your interests—as long as you back up your position with facts. "If you're a seller and your price seems high, but it's justified in some way, with View Details
- 10 Jul 2000
- Research & Ideas
IT Links for Boundaryless Companies
said, it's time for a new kind of standards to emerge: standards not just for how computers communicate, but for how business processes work. Even an advanced technical protocol like XML, said Upton, "with all its cleverness, doesn't... View Details
Keywords: by Kenneth Liss
- 20 Sep 2012
- Research & Ideas
US Competitiveness at Risk
sequencing and a sustained effort, you don't make progress. Our single-issue focus lately works against us. There's also a tremendous mismatch between the time horizons of politics and of competitiveness. Most things that matter for... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
- 08 Jun 2010
- First Look
First Look: June 8
Product Market Competition Lead Firms to Decentralize? Authors:Nicholas Bloom, Raffaella Sadun, and John Van Reenen Publication:American Economic Review: Papers and Proceedings 100, no. 2 (May 2010) Abstract There is a widespread sense... View Details
Keywords: Martha Lagace
- 25 Oct 2016
- First Look
October 25, 2016
can be used to evaluate the implications of marketing actions, consumer heterogeneity, competition, successive technology generations, and globalization. The exposition is filled with vivid examples from a wide array of domains (video... View Details
Keywords: Sean Silverthorne
- 03 Nov 2009
- First Look
First Look: Nov. 3
large private firms in the services sector. Rates of return also have remained stable over time and show low dispersion across sectors and across ownership groups within sectors. Download the paper:... View Details
Keywords: Martha Lagace
- 31 Oct 2004
- Research & Ideas
Bypass Marketing: Are Docs Influenced?
promotional spending (including that directed toward physicians) as a percentage of pharmaceutical sales remains relatively constant over time and thus the growth of DTCA represents a shift in the mix of promotional spending by... View Details
Keywords: by Manda Salls
- 12 Oct 1999
- Research & Ideas
Value Judgments: Business Ethics Across Borders
back to the time of Confucius," says Paine, "the primacy of personal relationships and interpersonal reciprocity has been paramount in China. This poses a problem for those who want to use strictly View Details
Keywords: by Judith A. Ross
- 22 Sep 2003
- Research & Ideas
When Protestors Knock at Your Door
Debora points out, it is certainly important for firms to take the time to understand all of the issues involved. In doing so, it may be useful for firms to develop an ongoing dialogue with the NGO (or NGOs) and take a proactive approach... View Details
Keywords: by Cynthia Churchwell
- 05 Feb 2001
- What Do You Think?
Do MBA Programs Face “The Innovator’s Dilemma”?
"dilution" resulting from the introduction of an online MBA by a highly regarded onsite program, Joshua Doherty questioned the futures of top-tier schools that may lose their ability "to exploit the market power of... View Details
Keywords: by James Heskett
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
distracted, overburdened workers on track and maintains nimbleness during a time of rapid change. Frequent check-ins are useful for everything from employee mental wellness to market research. "Good managers... View Details