Publications

Web

Employment Data Trends

12% 10% Brand Management <1% <1% <1% 2% <1% General Marketing 2% 2% 3% <1% <1% Product Management 8% 9% 7% 10% 8% Sales <1% 1% <1% <1% <1% Other Marketing <1% <1% 0% 0% <1% Strategic Planning 6% 7% 10% 8% 7%... View Details

03 Mar 2008
First Look

First Look: March 4, 2008

International, a company publishing 70 editions of its free newspaper in 20 countries. Metro had been a pioneer in the free newspaper market, fighting incumbent publishers distributing traditional paid-for newspapers. Looks at the decision facing top View Details

Keywords: Martha Lagace

11 Feb 2021
Blog Post

2+2 Where Are They Now Spotlight: Ali Evans (MBA 2019)

student business manager within HSA, I gained valuable business and leadership experience managing teams of up to 25 employees and helped launch a startup that was venture funded and is still growing today.... View Details

November 1982 (Revised May 1984)
Case

Jim Sawyer (A)

Jim Sawyer, 40, a manager at United Industries Plastics Division has exhibited signs of alcoholism. Personnel must now consider how the company should address this kind of problem. Provides an opportunity to examine the role corporations should play in helping... View Details

Keywords: Ethics; Health; Employees; Manufacturing Industry

November 1995
Case

Transformation of Pratt & Whitney North Haven (C)

By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone

As part of the Pratt & Whitney North Haven restructuring effort, Ed Northern and his business unit managers are encouraging workers to make decisions and take an active role in improving the manufacturing process at North Haven. Business Unit Manager Tom Hutton has... View Details

Keywords: Restructuring; Decisions; Capital; Human Resources; Agreements and Arrangements; Production; Problems and Challenges

December 1999 (Revised August 2000)
Case

Prime Designs

By: Paul W. Marshall

A student takes the role of the father who is the CEO of a family business. A non-family manager has asked for a meeting. Agenda topics are: your son's latest proposal and managers' desire to own equity. View Details

Keywords: Labor and Management Relations; Family Ownership; Employee Stock Ownership Plan

Find at Harvard

16 Jul 2013
First Look

First Look: July 16

Operations Management. The thoughts laid out here are based on conversations we had with Paul relating to the drivers underlying sustainability as a management issue: population and per capita consumption growth, the limited nature of... View Details

Keywords: Anna Secino

2014
Teaching Note

Fine Harvest Restaurant Group

By: Clara X. Chen, Kenneth A. Merchant, Tatiana Sandino and Wim Van der Stede

The Fine Harvest Restaurant Group cases A and B examine a company's design of a new system to evaluate the performance (and determine the bonuses) for its restaurant managers. Fine Harvest had traditionally evaluated restaurant managers based on store margins and had... View Details

Keywords: Incentive Systems; Relative Performance Evaluation; Restaurant Industry; Accounting; Economics; Human Resources; Measurement and Metrics; Labor; Performance; Salesforce Management; Retail Industry; North and Central America

November 2001 (Revised April 2003)
Case

Camp Dresser & McKee: Getting Incentives Right

By: Ashish Nanda

"If you try to use money to motivate behavior, you are in a powerful and dangerous place, especially with engineers and scientists," remarked Tom Furman, CEO of Camp Dresser & McKee, Inc. (CDM), a consulting environmental engineering firm. Historically, CDM had... View Details

Keywords: Motivation and Incentives; Compensation and Benefits; Service Industry

Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

time required for each process. Overhead functions such as billing, information technology, and human resource management should be attributed to the condition based on View Details

05 Feb 2009
What Do You Think?

Why Can’t We Figure Out How to Select Leaders?

excellence does (not always) breed excellence because some of the best leaders may still not be the best selectors." Dick Meza suggested that "The issue here may be the degree to which senior management cares about... View Details

Keywords: by Jim Heskett

Web

Community Values - MBA

ethics has been explored by the faculty. Since that time, ethics has been an integral part of the curriculum, sometimes as a separate required course, but always as a key component of classes such as human View Details

June 2005 (Revised July 2009)
Case

Financial Reporting Problems at Molex, Inc. (A)

By: Paul M. Healy

Following an accounting problem at Molex, the firm's auditors request changes in management. The board of directors has to decide whether the auditors' concerns have merit or whether, as management argues, the accounting issue is immaterial. View Details

Keywords: Managerial Roles; Governing and Advisory Boards; Financial Reporting; Relationships; Resignation and Termination; Accounting Audits

Profile

Brittani Rettig

Your Twitter bio reads like that of a superhero ("Management consultant by day, fitness instructor & wellness blogger by night"). Can you tell us about your day and evening jobs? "By day I'm a manager at Deloitte... View Details

Keywords: Consulting; Services; Health Care

Web

Technology & Innovation - Faculty & Research

dataset of firms from the U.S. and seven European countries we study the impact of ICT on worker autonomy, plant manager autonomy, and span of control. Consistent with the theory, we find that better information technologies (Enterprise... View Details

May 2017
Case

Vicki Fuller: Chief Investment Officer of New York State's $150+ Billion Employee Pension Fund

By: Steven Rogers and Valerie Mosley

Vicki Fuller traveled from a four-room tenement bordering Chicago’s infamous Cabrini-Green housing projects to speaking at conferences around the world and typically holding court wherever she went. As a teenager, she helped raise her siblings. As a Wall Street... View Details

Web

Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

Entrepreneurship About Face: Pivoting from Science to Entrepreneurship 05 OCT 2022 Harvard Business School 07 FEB 2020 Harvard Business School Blavatnik Fellowship: 5 Years of Thinking Big Blavatnik Fellowship: 5 Years of Thinking Big 07 FEB 2020 Harvard Business... View Details

2010
Article

Hiring for Strength, Hiring for Weakness: Evidence of Internal Strategic Fit from the NFL

By: Andrew Hill

Firms may hire senior managers to shore up a weakness or to build on a strength. Using evidence on the hiring of NFL head coaches, this paper finds that teams that hire for strength outperform teams that hire for weakness. View Details

Keywords: Strategy; Selection and Staffing; Performance; Sports; Sports Industry