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  • 2013
  • Working Paper

Inequality and Decision Making: Imagining a New Line of Inquiry

By: David Moss, Anant Thaker and Howard Rudnick
The substantial increase in inequality in the United States over the past three decades has provoked considerable debate, with some analysts characterizing rising inequality as among the greatest threats facing the nation and others dismissing it as little more than a... View Details
Keywords: Equality and Inequality; Income; Decision Making; Government and Politics; Economics; United States
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  • November 19, 2019
  • Article

The Unexpected Benefits of Pursuing a Passion Outside of Work

By: Jon M. Jachimowicz, Joyce He and Julian Arango
We are often told to pursue work we’re passionate about. But, for many people, this simply isn’t feasible. Not every job affords the possibility of doing what you love. And people care deeply about many different things—not all of which will be how they want to earn a... View Details
Keywords: Passion; Work; Health; Welfare; Satisfaction
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  • March 1999
  • Case

Merck & Co., Inc.: Corporate Strategy, Organization and Culture (A)

By: Michael Beer and Perry Fagan
In the early 1990s, Merck faced a series of challenges because of significant changes in its competitive and regulatory environment (e.g., growth in power of pharmaceutical buyers like managed care organizations led to price pressures and President Clinton's review of... View Details
Keywords: Organizational Change and Adaptation; Business or Company Management; Organizational Culture; Problems and Challenges; Management Practices and Processes; Competitive Strategy; Management Teams; Health Care and Treatment; Governing Rules, Regulations, and Reforms; Situation or Environment; Alignment; Pharmaceutical Industry; United States
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  • Web

Frameworks - Institute For Strategy And Competitiveness

HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Frameworks Frameworks Michael Porter has developed a series of frameworks to support the expanse of his research areas. Value-Based Health... View Details
  • October 2008 (Revised June 2010)
  • Case

State of Emergency at Mercy Hospital

By: Thomas J. DeLong and Chirag D Shah
Dr. Scott Gabu, Chairman of the Emergency Department of the world-renowned, university-based Mercy Hospital, was deeply disturbed when he read the letter from the family of John Samson, a patient who had come to the emergency room one week earlier, that described an... View Details
Keywords: Health Care and Treatment; Knowledge Acquisition; Leadership Development; Behavior; Personal Characteristics; Health Industry
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  • 01 Aug 2023
  • What Do You Think?

As Leaders, Why Do We Continue to Reward A, While Hoping for B?

educational system.” For example, in politics, citizens support ideas associated with what academics call “high-acceptance, low-quality goals,” as in: “All citizens are entitled to health care.” Acceptance begins dropping, however, as the... View Details
Keywords: by James Heskett
  • Article

Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006

By: Leonard A. Schlesinger, Fred Sanfilippo, Neeli Bendapudi and Anthony Rucci

Several characteristics of academic health centers have the potential to create high levels of internal conflict and misalignment that can pose significant leadership challenges.

In September 2000, the positions of Ohio State University (OSU) senior vice... View Details

Keywords: Employee Relationship Management; Customer Value and Value Chain; Organizational Structure; Performance Improvement; Customer Satisfaction; Organizational Change and Adaptation; Leading Change; Service Delivery; Satisfaction; Health Care and Treatment; Health Industry; Ohio
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  • Research Summary

Research Summaries

Sameer's research examines the dynamics of social networks inside organizations and their consequences for individual attainment and organizational success.  His research encompasses three broad streams of activity.


Social Capital... View Details

    Frances X. Frei

    Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders accelerate performance and design for excellence in leadership, strategy, and operations. She regularly advises senior executives... View Details

    Keywords: health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care
    • Article

    Physician–patient Racial Concordance and Disparities in Birthing Mortality for Newborns

    By: Brad N. Greenwood, Rachel R. Hardeman, Laura Huang and Aaron Sojourner
    Recent work has emphasized the benefits of patient–physician concordance on clinical care outcomes for underrepresented minorities, arguing it can ameliorate outgroup biases, boost communication, and increase trust. We explore concordance in a setting where racial... View Details
    Keywords: Racial Bias; Birthing Outcomes; Concordance; Mortality; Health Care and Treatment; Race
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    • Article

    Transparency as a Solution for the Hospital Capacity Problem

    By: Regina E. Herzlinger
    COVID dramatically clarified a shortcoming in our great healthcare system, but like everything in the world, it has its shortcomings. What we see through the apex of COVID is that many hospitals in hotspot areas cannot provide an adequate supply of beds. Although the... View Details
    Keywords: Hospital Capacity; Health Care and Treatment; Performance Capacity; Planning; Cooperation
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    • 16 May 2023
    • HBS Case

    How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

    and antipathy, having bounced from one private equity owner to another four times, ran deep. The strategy demanded that Stavros deeply engage with the operations to discover pain points, like inefficient delivery routes and wasted scrap... View Details
    Keywords: by Avery Forman
    • May 2021
    • Article

    Preparing for a Pandemic: Accelerating Vaccine Availability

    By: Amrita Ahuja, Susan Athey, Arthur Baker, Eric Budish, Juan Camilo Castillo, Rachel Glennerster, Scott Duke Kominers, Michael Kremer, Jean Lee, Canice Prendergast, Christopher M. Snyder, Alex Tabarrok, Brandon Joel Tan and Witold Wiecek
    Vaccinating the world’s population quickly in a pandemic has enormous health and economic benefits. We analyze the problem faced by governments in determining the scale and structure of procurement for vaccines. We analyze alternative approaches to procurement, arguing... View Details
    Keywords: Vaccines; Procurement; Health Pandemics; Health Care and Treatment; Acquisition; Cooperation
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    • 29 Oct 2014
    • News

    The Businessman Disrupting Organ Transplantation

    • 09 Aug 2016
    • First Look

    August 9, 2016

    RCA's patents to licensing by domestic competitors royalty-free. This externality had a dramatic impact on the long-term health of the U.S. consumer electronics industry. The associated (B) case is 614-073. Purchase this case:... View Details
    Keywords: Sean Silverthorne
    • 2023
    • Working Paper

    The Market for Healthcare in Low Income Countries

    By: Abhijit Banerjee, Abhijit Chowdhury, Jishnu Das, Jeffrey Hammer, Reshmaan Hussam and Aakash Mohpal
    Patient trust is an important driver of the demand for healthcare. But it may also impact supply: doctors who realize that patients may not trust them may adjust their behavior in response. We assemble a large dataset that assesses clinical performance using... View Details
    Keywords: Health Care and Treatment; Quality; Developing Countries and Economies; Trust
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    • August 8, 2018
    • Article

    Hospital-based ACOs Face Challenges in Tracking Performance Indicators

    By: Christiana Beveridge, Sofia Warner, Greg Leya and Thomas W. Feeley
    Given that accountable care organizations (ACOs) have not achieved the degree of cost reductions and quality improvements initially hoped for, we sought to better understand the underlying reasons for their limited success. Our analysis of American Hospital Association... View Details
    Keywords: ACOs; Health Care and Treatment; Cost Management; Performance; Measurement and Metrics
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    • December 1986 (Revised August 1988)
    • Case

    LifeSpan Inc.: Abbott Northwestern Hospital

    Raises the powerful issues of measuring marketing performance in a not-for-profit services setting. Also raises several interesting ethical issues. LifeSpan Inc., a Minneapolis based not-for-profit organization is the parent holding company of three hospitals and... View Details
    Keywords: Nonprofit Organizations; Ethics; Marketing Communications; Health Care and Treatment; Health Industry; Health Industry; Minneapolis
    Related
    • 02 Mar 2010
    • First Look

    First Look: March 2

    Jennifer F. Baron, and C. Jason WangHarvard Business School Case 710-425 Taiwan's Koo Foundation Sun Yat-Sen Cancer Center has developed an integrated, team-based care delivery model for breast cancer View Details
    Keywords: Martha Lagace
    • Web

    Accounting & Management - Faculty & Research

    care delivery processes and how costs could be reduced without adverse impact on patient outcomes. About the Unit The Accounting & Management unit at Harvard Business School strives to be the worldwide... View Details