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All HBS Web
(7,375)
- People (42)
- News (2,613)
- Research (3,173)
- Events (23)
- Multimedia (104)
- Faculty Publications (1,631)
- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
You don't need to be a frequent flier to know that the friendly skies aren't so friendly anymore. Cramped, overloaded planes, flight delays, and bare-bones amenities are the norm on most of the legacy carriers. But low-cost airlines like Southwest and JetBlue have...
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- Web
Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting
brand to new heights. Since its founding in 2014, Glossier had disrupted the beauty industry, created a powerful community-driven brand, and was looking to build the business that would unlock its growth and potential. With diverse...
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- 24 Apr 2017
- Op-Ed
Op-Ed: Courage: The Defining Characteristic of Great Leaders
Source: guvendemir Courage is the quality that distinguishes great leaders from excellent managers. Over the past decade, I have worked with and studied more than 200 CEOs of major companies through board service, consulting, and research as a member of Harvard...
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- June 2012
- Case
Buro Happold (Abridged)
By: Robert G. Eccles and Ryan Johnson
In 1996, Ted Happold, the founder of the engineering services firm Buro Happold, passed away, and Padraic Kelly became the firm's new managing director (MD). One of his first initiatives was "Aim for Growth," which was intended to help the firm grow beyond its current...
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Keywords:
Learning And Development;
Managing Growth;
Organizational Design;
Diversification;
Client Management;
Leadership Skills;
Entrepreneurship;
Growth and Development Strategy;
Leadership Development;
Management Skills;
Training;
Programs;
Customer Relationship Management
Eccles, Robert G., and Ryan Johnson. "Buro Happold (Abridged)." Harvard Business School Case 412-123, June 2012.
- 17 Dec 2018
- Research & Ideas
Women Receive Harsher Punishment at Work Than Men
had investigated in an earlier research study. “We found that advisors engage in misconduct quite frequently,” says Egan. The research found that one in 12 advisors engaged in misconduct, with an average...
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- 28 Nov 2023
- Book
Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?
case of China, businesspeople outside of China have found the regime’s efficiency and the country’s market size and innovation ecosystem attractive, and with good reason. But many people misunderstand how power is practiced in China. The...
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by Sean Silverthorne
- 22 Feb 2024
- News
Combat-Tested Cancer Coaching
breast cancer. So I was being screened really carefully. I was getting mammograms, and then I would follow that with MRI. And so by the time they started seeing something off the MRI, I was not shocked, and In some strange way, I was almost relieved because we View Details
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
from a stereotypically Black name, and 36 percent from a stereotypically Asian name. “We found discrimination in response rates on the basis of race,” says Feldberg. “But what is particularly striking is that it wasn't just whether people...
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by Pamela Reynolds
- 05 May 2011
- Research & Ideas
How ‘Political Voice’ Empowers the Powerless
says Iyer. "But we found exactly the opposite." When the researchers examined 22 years worth of data on reported crimes in a variety of gender-specific and gender-nonspecific categories they were initially surprised by what they...
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by Maggie Starvish
- 01 Dec 2023
- News
Drop Everything, Read This
us that interfere with our well-being—for instance, the part of me that eats much more than I need to eat when I feel stressed. I took Schwartz’s work even more seriously when I heard the results of the Brigham and Women’s Hospital rheumatoid arthritis study that View Details
- 18 May 2022
- Research & Ideas
Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers
shows. Despite scrutiny of overdraft fees during the financial crisis more than a decade ago, some banks still reorder checking account debits so that the largest amounts, rather than the earliest debits posted, are withdrawn first. Harvard Business School researchers...
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- 01 Dec 2023
- News
In My Humble Opinion: Plugged In
In a career spent investing in innovative startups at Intel, leading National Grid’s innovation and investment operations, and founding a nonpro t dedicated to advancing women and minorities to positions of top corporate leadership, Lisa...
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Deborah Blagg
- 18 Jun 2024
- Research & Ideas
Central Banks Missed Inflation Red Flags. This Pricing Model Could Help.
than some of the real operating cost increases in 2022. The US Department of Agriculture estimated that costs rose 36 percent for crops and meats that year, and Eurostat put the comparable number at 31 percent across the European Union. The researchers View Details
- Web
2.1.1 Citing Sources & Plagiarism - MBA
a student the resources to cite properly and avoid plagiarism. For further questions, a student should reach out to the faculty or members of the MBA staff. Proper Citation Students are responsible for learning the proper forms of citation. Rules for various categories...
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- Web
Partners - Case Method Project
School Murfreesboro, TN TN 3 of 12 Scott Field Blyth-Templeton Academy Nashville, TN TN 4 of 12 Zach Flowers Chattanooga High Center for Creative Arts Chattanooga, TN TN 5 of 12 Mike Goodwin Centennial High School Franklin, TN Subjects: U.S. Government, JROTC View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
But others have found pivoting difficult. “We’ve chosen not to go into delivery or pickup,” Shi said. “In the first phase after closing, we were really just concerned about our staff and their welfare. We set up a GoFundMe to raise money...
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- 30 May 2024
- News
How to Have Effective Conversations
they should like us. But the goal of a conversation is simply to understand what the other person is saying and to speak in such a manner that they can understand you – it makes conversations so much easier. AW: Your research has found...
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- Research Summary
Financial reporting quality and its consequences
Does reporting quality have real economic consequences? Professor Yu addresses this question in her research, which examines the channels through which reporting quality affects the behavior of economic agents, namely managers and investors. Her particular focus is... View Details
- 18 Apr 2023
- Research & Ideas
What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'
Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries...
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