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  • All HBS Web  (3,683)
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  • 01 May 2000
  • What Do You Think?

Can You Hard-Wire Performance?

divisions of Big 5 professional service firms to separate themselves from their auditing colleagues in order to enable consultants to take equity positions in their clients' firms. Ilyas Naibov-Aylisli suggested it would be a good way to... View Details
Keywords: by James Heskett
  • 10 Aug 2010
  • First Look

First Look: August 10

regulators and auditing firms to approve its use. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/210058-PDF-ENG Scooter Lindley: The Formation Call Lena G. GoldbergHarvard Business School Case 310-036 Factors affecting decision... View Details
Keywords: Martha Lagace
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

suggest that firms steer clear of two ad-targeting techniques generally disliked by consumers: using information obtained on a third-party site rather than on the site on which an ad appears, which is akin to talking behind someone’s... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2015
  • Lessons from the Classroom

How Activist Investors Became Respectable

oversees more than $16 billion. Compare these figures with data from 2003, when the entire asset class consisted of only a handful of funds managing about $12 billion. Activist investors, once considered Wall Street outcasts, are now... View Details
Keywords: by Joseph Fuller; Financial Services; Banking
  • 24 Jun 2014
  • First Look

First Look: June 24

Journal of Law & Economics Deregulation, Misallocation, and Size: Evidence from India By: Alfaro, Laura, and Anusha Chari Abstract—This paper examines the impact of the deregulation of compulsory industrial licensing in India on firm... View Details
Keywords: Sean Silverthorne
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

tail in action-reviewing sales data from Nielsen SoundScan, Nielsen VideoScan, the online music service Rhapsody, and the Australian DVD-by-mail service Quickflix. What she found may surprise you: Blockbusters are capturing even more of... View Details
Keywords: Martha Lagace
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

primarily to beat price reductions out of the supplier. This problem will persist unless senior retail executives work to reset employees' expectations and incentives at the working level when they forge what they see as a strategic... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 20 Aug 2018
  • Research & Ideas

Bargain Hunters Beware: A Store's 'Original Price' Might Not Be After All

but it’s persistent,” Ngwe says. Examining the data from the outlet stores, he realized there was a wealth of information that could answer whether customers were actually fooled by faux pricing. In fact, when he compared fake prices to... View Details
Keywords: by Michael Blanding; Advertising; Retail
  • 08 Oct 2014
  • Research & Ideas

Who Is the Chief Sustainability Officer?

study a CSO's responsibilities and to look at how the role shifts depending on the company's level of commitment, Serafeim and Miller surveyed 66 CSOs and people with similar duties but different titles in 27 industries. They found that... View Details
Keywords: by Dina Gerdeman; Manufacturing
  • 02 Aug 2004
  • What Do You Think?

For Greater Transparency, Is Section 404 an Effective Response?

an entire group of lower level functions and staff." Rich Lanza pointed out that "(Section 404) is a necessary step ... (but) more continuous controls monitoring is needed that independently analyze company databases daily for... View Details
Keywords: by James Heskett
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

advertising be effective? If friends influence the purchases of a user in a social network, it could potentially be a significant source of revenue for the sites and their corporate sponsors. Using a unique data set from Cyworld, this... View Details
Keywords: by Sean Silverthorne
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

record labels are increasingly experimenting with DRM-less music sales, p2p is superior in this respect. In contrast, metadata (data about data—the indexing data contained in media files such as artist or album name) is superior on... View Details
Keywords: by Sean Silverthorne; Music
  • 25 Sep 2000
  • Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

provide insights for marketers and the advertising industry. Until as recently as last year, for instance, most Internet advertising had been Web-sponsored, promoting firms such as Internet service providers, search engine developers, and... View Details
Keywords: by Peter K. Jacobs
  • 04 Nov 2014
  • First Look

First Look: November 4

deontological option) were more likely to suppress their emotional expressions. In Studies 2a, 2b, and 3, we instruct participants to either regulate their emotions, using one of two different strategies (reappraisal vs. suppression), or not to regulate, and we collect... View Details
Keywords: Sean Silverthorne
  • 04 Oct 2004
  • Research & Ideas

Start to Measure Your E-commerce Success

is not much historical data and experience for managers to draw upon when developing or applying metrics, and many economic benefits of e-commerce projects are seen as difficult to measure. Further, the pace of change in e-business and... View Details
Keywords: by Marc J. Epstein
  • 07 Aug 2006
  • Research & Ideas

Whatever Happened to Caveat Emptor?

countries. In his new book, Consumer Capitalism: Politics, Product Markets, and Firm Strategy in France and Germany, Trumbull looks at the implications of this rise of consumer protectionism. Sean Silverthorne: You note that until the... View Details
Keywords: by Sean Silverthorne; Retail
  • 13 Aug 2007
  • Research & Ideas

The Dark Side of Trust

City of Brotherly Love's 596 plumbers and plumbing firms at the time of the study. Plumbers were sent a questionnaire to measure specific trust with their current vendors. Six weeks later, the plumbers received a TrapGuard promotional... View Details
Keywords: by Sean Silverthorne; Service
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

large numbers of global firms adopting company-wide English-only policies, Neeley has spent years studying how the policy affects non-native English speakers. For example, her research into a Japanese company that required all workers to... View Details
Keywords: by Roberta Holland
  • 06 Sep 2004
  • What Do You Think?

How Do We Prepare for a World Without Cheap Oil?

Summing Up Is the end of cheap oil a challenge to the world? Yes. Will it affect our standard of living adversely? Not likely. At least that is the verdict of most of the large number of respondents to this month's column who rely on assumed human ingenuity combined... View Details
Keywords: by James Heskett
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

attentive to how the different generations in your firm are motivated. Develop dynamic reward systems that respond to the changing needs of your workforce. But spend most of your time fostering values that create networks of cooperation.... View Details
Keywords: by Melissa Raffoni
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