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  • All HBS Web  (3,379)
    • People  (3)
    • News  (522)
    • Research  (2,405)
    • Events  (37)
    • Multimedia  (21)
  • Faculty Publications  (1,254)
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  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

experiencing them. There is also an issue of skepticism. Clust has about 175 buying cycles (products actually on sale) at any point in time, compared with about 4,000 aggregated demands. YesMail's emails have a response rate of 15%, which... View Details
Keywords: by Martha Lagace
  • 11 Oct 2024
  • Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

algorithms to help distribute refugees: The first aims to help refugees find jobs fast. In the United States, this employment-focused algorithm achieved 96 percent efficiency, compared to about 70 percent without AI. Looking at data from... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 16 Jul 2024
  • Research & Ideas

Weighing Digital Tradeoffs in Private Equity

answer that question, the researchers compared the performance of companies that had undergone some level of digital transformation with those that didn’t. They found that: Expanding IT budgets increased hiring by 11 percent and sales by... View Details
Keywords: by Michael Blanding; Financial Services
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

like Mills, stressed the importance of having outside researchers analyze agency data. “You would be surprised at the limited resources we have to analyze the data, compared to the way that the academic community can analyze it for us.”... View Details
Keywords: by Michael Blanding
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

subset of countries. This paper uses a difference-in-difference analysis that compares US equity holdings in affected and unaffected countries. The international investment responses to JGTRRA were substantial and imply an elasticity of... View Details
Keywords: Martha Lagace
  • 07 Aug 2012
  • First Look

First Look: August 7

determined by and paid for by the studio. After accounting for the endogenous nature of property-right allocations, we find that studio-financed films receive superior marketing investments compared to independent films and that these... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

criteria. Hang Lung Properties is known for rigorous due diligence, for discipline in buying property, and for good understanding of market cycles. The (B) case reveals the firms assumptions in the Chengdu situation, as compared to what... View Details
Keywords: Sean Silverthorne
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

in expectation. We also show that by offering both CPC and CPA, an ad platform can weakly increase its revenues compared to offering either alternative alone. Download the paper: http://www.hbs.edu/research/pdf/09-074.pdf Competition and... View Details
Keywords: Martha Lagace
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

structured finance instruments can be characterized as economic catastrophe bonds but offer far less compensation than alternatives with comparable payoff profiles. We argue that this difference arises from the willingness of rating... View Details
Keywords: Martha Lagace
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

organizational behavior modifications introduced via temporary incentive programs persist beyond the incentive period. In many cases, achieving team goals requires the cooperation of members of the organization external to the team and not eligible to receive the... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2016
  • First Look

December 20, 2016

the behavior of political leaders, the impact of the 9/11 attacks, and scientists’ statements about global warming and gasoline prices. Also included are studies of attitude strength that compare the causes and consequences of various... View Details
Keywords: Carmen Nobel
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

to the significance of leadership for economic performance. This shift has been problematic for two reasons. First, it has given rise to numerous conceptual difficulties that now plague the study of leadership. Second, there is now View Details
Keywords: Martha Lagace
  • 26 Feb 2018
  • Research & Ideas

The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels

has grown rapidly at a time when plenty of other industry-disrupting platforms have flourished, including Uber, Craigslist, and Spotify. Airbnb offers listings in 191 countries, and its total number of listings—4 million-—is higher than the top five major hotel brands... View Details
Keywords: by Dina Gerdeman; Travel
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

different sections for the duration of a flight. The chances passengers will become unruly were 3.84 times higher when they experienced “physical inequality” by the mere presence of a first-class cabin compared with planes that didn’t... View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • 01 Feb 2016
  • Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

laboratory to study coach-team matching effects. Clear-cut measures of team performance and precise employment records are publicly available, and the set of teams vying for coaches’ services is comparatively small. Controlling for coach... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 06 Jul 2015
  • Research & Ideas

Money and Quotas Motivate the Sales Force Best

who were selling water purifiers, were not told they were part of an experiment; Chung says the four branches were selected far apart to limit any "watercooler effect" of employees comparing notes. Within the six months, there were 14... View Details
Keywords: by Roberta Holland; Retail
  • 04 Aug 2014
  • Op-Ed

Why Small-Business Lending Is Not Recovering

process a $100,000 loan are comparable to a $1 million loan, but with less profit. As a result, banks are less likely to engage in lending at the smallest dollar level. Some banks, particularly larger banks, have significantly reduced or... View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

Bloomingdale's, McDonald's, and Macy's—and that it will work at about 220,000 merchant locations across the United States that have enabled contactless payments. But some analysts believe that's a small number compared with the nine... View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

Streeters, although comparable productivity measurements among financial service firms are hard to come up with. Good work design doesn't rely on overtime. In fact, it is just the reverse. Best places to work often provide paid time for... View Details
Keywords: by James Heskett; Financial Services
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

upcoding, he estimated the extent of potential overstatement based on the hospitals' detailed patient records. Controlling for other differences in hospital and patient characteristics, Heese then compared the amount of upcoding to the... View Details
Keywords: by Michael Blanding
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