Publications

February 2018 (Revised May 2018)
Case

Haier: Incubating Entrepreneurs in a Chinese Giant

By: Rosabeth Moss Kanter and Nancy Hua Dai

CEO Zhang Ruimin must plan how to accelerate the growth of self-managed microenterprises. Platforms were Haier’s business platforms operating in five major sectors: white goods transformation, investment and incubation, financial holdings, real estate, and cultural... View Details

Keywords: China; Microenterprise; Appliances; Platform; Change; Innovation; Opportunities; Entrepreneurship; Digital Platforms; Transformation; Innovation and Invention; Leadership; Growth and Development Strategy; China

September 2005 (Revised February 2007)
Case

Angels and Devils: Best Buy's New Customer Approach (A)

By: Anita Elberse, John T. Gourville and Das Narayandas

In November 2004, The Wall Street Journal reported that consumer electronics retailer Best Buy's new customer approach was to shun the "devils" among its customers. The "customer centricity" initiative, which was led by Best Buy's CEO Brad Anderson, was based on an... View Details

Keywords: History; Customer Relationship Management; Opportunities; Marketing Strategy; Leadership Style; Problems and Challenges; Growth and Development Strategy; Retail Industry; Electronics Industry

05 Feb 2019
News

The First Five Years: Karan Shah (MBA 2016)

of the largest camshaft manufacturers in the world, serving marquee customers like GM, Ford, Daimler, Porsche, Toyota, and others. “In the two years that I have been at PCL—first as a business development executive and now as executive... View Details

Web

Finance Awards & Honors - Faculty & Research

with Christopher Malloy and Quoc Nguyen. Shawn A. Cole : Winner of the 2021 Teaching Recognition Award for Excellence in Sustainable Finance Education from the Financial Times and the Impact and Sustainable Finance Faculty Consortium for the course, "Investing for... View Details

01 Sep 2003
News

Kumar Mahadeva

has a market cap of $1.7 billion. In the most recent quarter, revenues increased 60 percent. Based in Teaneck, New Jersey, Cognizant has established twelve software development centers across India. “Most U.S. companies approach overseas... View Details

Keywords: Deborah Blagg; Management, Scientific, and Technical Consulting Services; Professional Services

20 Aug 2008
Op-Ed

The Time is Right for Creative Capitalism

demand novel commitments from business are creating new standards of conduct for even those actors least willing to change. Finally, though less obviously, there is a palpable thirst among people around the world for leadership that is... View Details

Keywords: by Nancy Koehn

01 Feb 2021
What Do You Think?

Has the New Economy Finally Arrived?

is at least a lull in globalization. China’s economic development has increased its costs of production and reduced international price competition. Outsourcing may have seen the end of its rapid growth. And workers may belatedly be... View Details

Keywords: by James Heskett

20 May 2014
Research & Ideas

Managing the Family Business: Survival’s Secret Sauce

activities, moving away from your original business. If you can't consider diversification and entrepreneurial efforts, you are probably not going to survive long-term. Identify And Develop Family Wealth Generators I've written several... View Details

Web

Organizational Behavior Awards & Honors - Faculty & Research

Constructions of Gender Identity at Work” (June 1995). Robin J. Ely : Winner of the 2021 Academy of Management Learning and Education Decade Award for “Taking Gender into Account: Theory and Design for Women’s Leadership View Details

September 2013 (Revised June 2017)
Supplement

IBM and the Reinvention of High School (B): Replicating & Scaling P-TECH and Partners

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

IBM's Corporate Citizenship office created an innovation in public education through a business-school partnership for widespread replication and diffusion. In 2012, while P-TECH (Pathways in Technology Early College High School) was still in its first year operating,... View Details

Keywords: Social Enterprise; Partnerships; Innovation; Entrepreneurship; Organizational Change and Adaptation; Leadership; Partners and Partnerships; Social Entrepreneurship; Education; Business and Community Relations; Innovation and Invention; Growth Management; Chicago; Idaho

25 Aug 2009
First Look

First Look: August 25

evolving context of industries shapes leaders in turn. This co-evolutionary process of leadership and industry development is told through the story of the American airline industry across the 20th century.... View Details

Keywords: Martha Lagace

30 Oct 2007
First Look

First Look: October 30, 2007

in the multi-agent settings in which these decisions typically occur. In this paper, we develop a model that extends neural nets techniques to capture recognition processes in groups of decision-makers. We use the model to derive some... View Details

Keywords: Sean Silverthorne

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

seemed confused by, if not hostile toward, an educated Black woman, she found a surprising source. Her two early funders of EcoTech Visions were women who were not known in investment circles. They were referred to her by someone she met in a View Details

Keywords: by Carolyn DiPaolo

June 2020 (Revised January 2024)
Case

TraceTogether

By: Mitchell B. Weiss and Sarah Mehta

By April 7, 2020, over 1.4 million people worldwide had contracted the novel coronavirus (COVID-19). Governments raced to curb the spread of COVID-19 by scaling up testing, quarantining those infected, and tracing their possible contacts. It had taken Singapore’s... View Details

Keywords: COVID-19; Contact Tracing; Government Administration; Crisis Management; Health; Health Pandemics; Innovation and Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Information Technology; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Health Industry; Public Administration Industry; Singapore

11 May 2010
First Look

First Look: May 11

tailor-made to the needs of each country's political, social, and economic priorities. Supplements the case "Nestlé's Milk District Model: Economic Development for a Value-Added Food Chain and Improved Nutrition." Purchase this... View Details

Keywords: Martha Lagace

27 Oct 2009
First Look

First Look: October 27

in Developing Countries Authors: Diego Comin, Norman Loayza, Farooq Pasha, and Luis Serven Abstract We build a two-country asymmetric DSGE model with two features: (1) a product cycle structure determines the range of intermediate goods... View Details

Keywords: Martha Lagace

April 2019 (Revised December 2019)
Case

Turnaround at Mattel, 2017

By: Ted Berk

Just nine months into her new role as chief executive of Mattel, the world's leading toy maker, Margo Georgiadis faces a set of unexpected, inter-related decisions in the fall of 2017. Mattel's performance had been lagging for a number of years, and Georgiadis had been... View Details

Keywords: Turnarounds; Takeover; Leading Change; Financial Condition; Decision Making; Transformation