by HBS Working Knowledge - Publications - Faculty & Research

17 Feb 2014
Research & Ideas

Companies Detangle from Legacy Pensions

depleted many pension plans by dramatically reducing the value of investments, even while companies were still responsible for paying predetermined benefits. Increasing the pressure are two other factors. Life expectancy has increased,... View Details

Keywords: by Michael Blanding; Aerospace; Financial Services

26 Sep 2005
Research & Ideas

What Perceived Power Brings to Negotiations

recruiter, and had to reach agreement on salary, vacation time, bonus, insurance coverage, and moving expenses. To vary perceived power, participants were given various levels of information regarding their own alternative and the alternative of their counterpart, as... View Details

Keywords: by Mallory Stark

21 Nov 2012
Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

or as major employers of graduates of professional education programs. The survey assessed their views of the future, the core skills and knowledge needed by future leaders, and their assessment of how well... View Details

Keywords: by Paul Guttry; Health; Education

09 Jul 2013
Research & Ideas

Catching Up With Boards--Jay Lorsch

at length about the The Pay Problem posed by executive compensation in a May/June 2010 article in Harvard Magazine. There we argued that evidence of the link between executive compensation and company performance is not clear. We noted,... View Details

Keywords: by Jim Aisner

23 Feb 2004
Research & Ideas

How Corporate Responsibility is Changing in Asia

Asia," held at the Asia Business Conference on February 14 at Harvard Business School. Ever since the public outcry in the 1990s over the wages paid by Nike to its Asian factory workers, the issue of multinational corporate social... View Details

Keywords: by Julia Hanna

30 Jan 2017
Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

On August 31, 2016, many investors celebrated the 40th birthday of one of the world’s most successful financial instruments: the mutual index fund, created by Vanguard founder John C. Bogle. Index funds, which automatically track an index... View Details

Keywords: by Michael Blanding; Financial Services

12 Jun 2019
Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

forces, but patterns over time and how markets move and customers buy. They may not know your specific market details or the intimate buying patterns of your target customer, but as Bob Mason, managing partner of Project11 says, “We often ask the right questions... View Details

Keywords: by Julia Austin

08 Aug 2023
Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

Stereotype That Holds Women Back When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details

Keywords: by Ben Rand

18 Nov 2009
HBS Case

Customer Feedback Not on elBulli’s Menu

six months that elBulli, his restaurant, is open. The world is beating a path to Chef Ferran Adrià's door, but why? "Creativity comes first; then comes the customer," he has said. So what can HBS students learn about marketing... View Details

Keywords: by Julia Hanna; Food & Beverage

29 Oct 2008
Research & Ideas

The Next Marketing Challenge: Selling to ’Simplifiers’

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. Watch out... View Details

Keywords: by John Quelch; Retail; Consumer Products; Entertainment & Recreation

28 Aug 2014
Op-Ed

Government Can Do More to Unfreeze Small Business Credit

(Editor's note: This is the third in a series of articles based on a Harvard Business School working paper by Karen Mills that analyzes the current state of availability of bank capital for small business.)... View Details

Keywords: by Karen Mills; Banking

20 Sep 2007
Research & Ideas

How to be a Customer

Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge.99 percent of marketing... View Details

Keywords: by John Quelch

21 Jun 2004
Research & Ideas

Music Downloads: Pirates—or Customers?

Working Knowledge about these issues. Sean Silverthorne: The draft of your paper with Koleman Strumpf came out almost three months ago, and caused quite a stir both inside the entertainment industry and out.... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation; Music

17 Dec 2001
Research & Ideas

Risks and Rewards of the Intrapreneur

levels of the company, particularly from the CEO. Evaluate the company's other start-up efforts and how it handled projects that failed in some regard, said Jim Barron, vice president of Innosight L.L.C., a consulting firm specializing in disruptive technologies (and... View Details

Keywords: by Sean Silverthorne

20 Jan 2003
Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

With corporate America rocked by revelations of conflict of interest, malfeasance, negligence, and greed, a group of HBS professors recently gathered to review the current crisis. Is it a case of dé jà vu or... View Details

Keywords: by Garry Emmons

03 Jan 2019
Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

Spencer Stuart, directed by Julie Hembrock Daum; and independent researcher and management consultant Deborah Bell. The team worked for over a year before that to identify board members from more than 60... View Details

Keywords: by Michael Blanding

22 Apr 2002
Research & Ideas

Does Spirituality Drive Success?

spirituality in business. Can Spirituality Drive Success? Should It? In a session exploring how spirituality can lead to business success, panelist Tony Schwartz confessed to one distinction: he was perhaps the only person in the world who was "driven to the... View Details

Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

serious leaders are men and women who are animated by a big, honorable mission, who get things done to achieve that mission, who demonstrate consistent emotional awareness as they do this, who motivate others to try to be better and... View Details

Keywords: by Christina Pazzanese

22 Mar 2010
Research & Ideas

One Strategy: Aligning Planning and Execution

an interview with HBS Working Knowledge. "Obtaining One Strategy in times of change means the organization will respond in a holistic fashion to new challenges, staying aligned for maximum competitive... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

08 Dec 2015
Research & Ideas

You Won't Make It If You Fake It

quickly, until Theranos was challenged by a Wall Street Journal investigation. On the surface, Holmes’ story seemed to be the perfect narrative. The would-be Silicon Valley entrepreneur dropped out of Stanford at the age of 19 to found... View Details

Keywords: by Bill George

Publications