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Our Values | About

okay with being uncomfortable, even offended, at times. We must allow peaceful protests, demonstrations, and gatherings, and I will defend the right to voice dissent without hate. This is a fundamental principle of a strong democratic... View Details

12 Nov 2001
Research & Ideas

The Three Components of Family Governance

right topics are a costly waste of time. I want to point out again that a family council or family assembly complements rather than replaces the board of directors. The family council sets policy for the family and recommends policy that... View Details

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

MIT), Jean-Charles Rochet (IDEI, Toulouse), and David Evans (NERA, now LECG and University College London). It is indeed a very new area: The first two or three papers on this topic were written in 2002-2003, and I was lucky enough to be working with the authors View Details

Keywords: by Sean Silverthorne; Technology

09 Mar 2003
Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

managers make the right decisions to successfully build new-growth businesses. 1. Disruptive innovations spur growth. Companies have two basic options when they seek to build new-growth businesses. They can try to take an existing market... View Details

Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony

26 Apr 2022
Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

make the decision, do the right thing, even if it’s hard, it’s true to those values, it builds trust. It builds belief. And it reinforces the mission that we stand for, our purpose, and it reinforces the values, our culture.” Book Excerpt... View Details

Keywords: by Ranjay Gulati

12 Mar 2021
News

My Favorite Case

balancing my left and right brain. It probably also explains why my last four cars have been sporty SUVs. —Paige Arnof-Fenn (MBA 1991) Back to top “Johnson & Johnson: The Tylenol Tragedy” J&J was confronted with a major crisis in October... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

16 Apr 2018
Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

often fail. Why are consumers so blind? And why can’t scientists and public policy makers help them more effectively? A new study suggests that researchers are not diving deeply enough into root causes, consequently creating solutions, or interventions, that don’t... View Details

Keywords: by Rachel Layne; Consulting; Retail

26 Jan 2024
Blog Post

HBS Alumna Fighting Cancer with a Novel Cell Therapy

Boston, Guardian Bio was accepted into the Y Combinator accelerator program and officially launched in June 2022. Zutshi’s desire to help fight cancer isn’t just a business choice – it’s personal as well. Her father died from cancer right... View Details

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

pay insufficient attention to encouraging employees to cooperate. And when they do consider cooperation, they rely too heavily on incentives alone as the panacea. Those who get it right recognize that changing behavior requires a... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

17 Apr 2022
Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

while the book was in process. Today, strong ethics are a central issue for business leaders, knowing consumers are drawn to companies that do the right thing while steering clear of businesses that break ethical boundaries, Nelson says.... View Details

Keywords: by Lane Lambert

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

commitment, and trust in the long term. What do employers need to get right with their return-to-work policies? 1. Make sure your policy has legitimacy. Take a close look at what employees were able to do during the pandemic. Many... View Details

Keywords: by Kristen Senz

Web

Eligibility & Rules - Alumni

Entrepreneurship reserves the right to disqualify any entry that violates the rules or spirit of the competition. The decision of the Rock Center is final and binding. Regional Competitions If selected to compete in the regional... View Details

31 Aug 2021
Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

to agitate, innovate, and orchestrate change, but also because how power will be distributed ultimately comes down to what we all choose to value and how we decide to regulate control over those valued resources. These collective choices will protect and enhance our... View Details

Keywords: by Jay Fitzgerald

14 Aug 2006
HBS Case

On Managing with Bobby Knight and “Coach K”

keep us in the right defensive position. It was all about drills, it was all about discipline. In retrospect, he got us to work on the fundamentals of basketball, the things we didn't want to do. We dreaded the day that he would come to... View Details

Keywords: by Sean Silverthorne; Sports

14 Aug 2012
First Look

First Look: August 14

serious challenges for capturing value. In order to draw in external contributors, an innovator often waives legal exclusion rights or reveals formerly exclusive knowledge. But as a result, contributors may appropriate a large share of... View Details

Keywords: Sean Silverthorne

28 Sep 2010
First Look

First Look: September 28, 2010

build organizational capability. Download the paper: http://www.hbs.edu/research/pdf/11-031.pdf Cases & Course MaterialsA&M/Octone Records: All Rights or Nothing? Anita Elberse, Elie Ofek, and Caren KelleherHarvard Business... View Details

Keywords: Sean Silverthorne

13 Mar 2023
Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

do better.” Managers and policy makers should take care when setting up new team building programs to avoid seeming exploitive or manipulative, Pany says. People—whether they’re health care providers or any other professional—generally want to succeed and do View Details

Keywords: by Rachel Layne; Health

Blog

Discover Upcoming HBS Executive Education Programs

more comprehensive way, our calendar makes it easy to browse the options. You can easily scan for topics, dates, fees, or programs that fulfill certificate requirements. Check out our HBS Executive Education Program Calendar! We are sure to have a powerful learning... View Details

24 Apr 2023
HBS Case

What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks

business—economies of scale and repeatable models, for example—might not apply. You Might Also Like: Latest Isn’t Always Greatest: Why Product Updates Capture Consumers Dispensing Justice: The Case for Legalizing Cannabis Nationally When Bias Creeps into AI, Managers... View Details

Keywords: by Jay Fitzgerald; Consumer Products; Food & Beverage

04 Feb 2002
Research & Ideas

How To Do Business in Islamic Countries

political system is very short sighted, Hayes said. American politicians, who only look two years down the road to the next election, try to "placate the electorate" with short-term benefits at the expense of long-term solutions. "I think President... View Details

Keywords: by Martha Lagace

Publications