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      • 1978
      • Book

      Understanding Management

      By: J. W. Lorsch, James P. Baughman, James Reece and Henry Mintzberg
      Keywords: Management Practices and Processes
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      Lorsch, J. W., James P. Baughman, James Reece, and Henry Mintzberg. Understanding Management. New York: Harper & Row, 1978.
      • 1978
      • Book

      Quantitative Methods in Management: Text and Cases

      By: Paul A. Vatter, Stephen P. Bradley, Sherwood C. Frey Jr. and Barbara B. Jackson
      Keywords: Management Practices and Processes
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      Vatter, Paul A., Stephen P. Bradley, Sherwood C. Frey Jr., and Barbara B. Jackson. Quantitative Methods in Management: Text and Cases. Homewood, IL: Richard D. Irwin, 1978.
      • Article

      Information Processing as an Integrating Concept in Organization Design

      By: Michael Tushman and D. Nadler
      Keywords: Organizations; Design; Integration
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      Tushman, Michael, and D. Nadler. "Information Processing as an Integrating Concept in Organization Design." Academy of Management Review 3, no. 3 (July 1978): 613–624.
      • July 1977 (Revised July 1979)
      • Teaching Note

      Managing Changes in Process Technology, Module Overview

      By: Steven C. Wheelwright
      Keywords: Change Management; Business Processes
      Citation
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      Wheelwright, Steven C. "Managing Changes in Process Technology, Module Overview." Harvard Business School Teaching Note 678-002, July 1977. (Revised July 1979.)
      • 1977
      • Book

      Management Accounting and Control of Data Processing

      By: R. L. Nolan
      Keywords: Management; Cost Accounting; Data and Data Sets
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      Nolan, R. L. Management Accounting and Control of Data Processing. NY: National Association of Accountants, 1977.
      • Article

      The Process of Work Restructuring and Its Impact on Collective Bargaining

      By: Leonard A. Schlesinger and Richard E. Walton
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      Schlesinger, Leonard A., and Richard E. Walton. "The Process of Work Restructuring and Its Impact on Collective Bargaining." Monthly Labor Review 100, no. 4 (April 1977): 52–55.
      • January 1977
      • Case

      MRC, Inc. (Consolidated)

      By: Thomas R. Piper
      A large diversified company must develop a strategy for a division whose performance has deteriorated due to its aging product. Alternatives range from liquidation to a major investment in a new product. The formal capital budgeting system is compared with the informal... View Details
      Keywords: Corporate Strategy; Business Divisions; Capital Budgeting
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      Piper, Thomas R. "MRC, Inc. (Consolidated)." Harvard Business School Case 277-123, January 1977.
      • July 1977
      • Article

      Social Roles, Social Control and Biases in Social Perception Processes

      By: L. D. Ross, T. M. Amabile and J. Steinmetz
      To make accurate social judgments, an individual must both recognize and adequately correct for the self-presentation advantages or disadvantages conferred upon actors by their social roles. Two experiments using 120 undergraduates examined social perceptions formed... View Details
      Keywords: Perception; Prejudice and Bias; Social Psychology; Judgments; Power and Influence; Status and Position; Situation or Environment
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      Ross, L. D., T. M. Amabile, and J. Steinmetz. "Social Roles, Social Control and Biases in Social Perception Processes." Journal of Personality and Social Psychology 35, no. 7 (July 1977): 485–494.
      • Article

      Special Boundary Roles in the Innovation Process

      By: Michael Tushman
      Keywords: Innovation and Invention
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      Tushman, Michael. "Special Boundary Roles in the Innovation Process." Administrative Science Quarterly 22, no. 4 (December 1977): 587–605.
      • October 1976
      • Background Note

      Industry Structural Change

      By: Michael E. Porter
      Presents a framework for understanding and predicting industry structural change. Examines 1) the important underlying forces causing structural change, 2) the key relationships among industry elements in the process of change, and 3) some implications of change for... View Details
      Keywords: Framework; Industry Structures; Organizational Change and Adaptation; Organizational Structure; Strategy; Corporate Strategy
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      Porter, Michael E. "Industry Structural Change." Harvard Business School Background Note 377-051, October 1976.
      • July 1976
      • Article

      Couple Strain in Communal Households: A Four Factor Model of the Separation Process

      By: R. M. Kanter and D. Jaffe
      Keywords: Relationships
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      Kanter, R. M., and D. Jaffe. "Couple Strain in Communal Households: A Four Factor Model of the Separation Process." Journal of Social Issues 32 (July 1976): 169–91. (Reprinted in Divorce and Separation, edited by G. Levinger and O.C. Moles. N.Y.: Basic, 1979.)
      • spring 1976
      • Article

      Information, Politics and Economic Analysis: The Regulatory Decision Process in the Air Freight Cases

      By: M. E. Porter and J. F. Sagansky
      Keywords: Information; Government and Politics; Economics; Governing Rules, Regulations, and Reforms; Decision Making
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      Porter, M. E., and J. F. Sagansky. "Information, Politics and Economic Analysis: The Regulatory Decision Process in the Air Freight Cases." Public Policy 24, no. 2 (spring 1976): 263–307.
      • September 1974 (Revised July 1979)
      • Background Note

      A Note on Process Analysis

      By: Paul W. Marshall
      Provides an introductory note to production processes and the use of flow diagram. View Details
      Keywords: Production; Management Analysis, Tools, and Techniques
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      Marshall, Paul W. "A Note on Process Analysis." Harvard Business School Background Note 675-038, September 1974. (Revised July 1979.)
      • August 1974 (Revised November 1974)
      • Case

      Reynolds Construction Company

      By: Paul W. Marshall
      Deals with the use of critical path method for the construction of remote control building, which is part of a water purification system. Discusses the necessity of determining the shortest possible time in which a job could be done without spending more money. Case... View Details
      Keywords: Buildings and Facilities; Construction; Cost Management; Time Management; Wastes and Waste Processing; System; Construction Industry
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      Marshall, Paul W. "Reynolds Construction Company." Harvard Business School Case 675-017, August 1974. (Revised November 1974.)
      • March 1974 (Revised June 1995)
      • Case

      First National City Bank Operating Group (B)

      By: Jay W. Lorsch
      Growth in demands on the bank's "back office" required a totally new approach to management. New stress on systems orientation, objectives, measurement, process design and control has resulted in lower costs, fewer people, and higher quality. Also resulted in fear,... View Details
      Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Outcome or Result; Banking Industry
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      Lorsch, Jay W. "First National City Bank Operating Group (B)." Harvard Business School Case 474-166, March 1974. (Revised June 1995.)
      • March 1974 (Revised June 1996)
      • Case

      First National City Bank Operating Group (A)

      By: Jay W. Lorsch
      Growth in the banking field has produced new demands on the "back office." Traditional management practices in check processing and paper handling operations have resulted in ten years of cost increases and quality loss. New manager of the operating group faces an... View Details
      Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Banking Industry
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      Lorsch, Jay W. "First National City Bank Operating Group (A)." Harvard Business School Case 474-165, March 1974. (Revised June 1996.)
      • Article

      The Stability of Edgeworth's Recontracting Process

      By: Jerry R. Green
      The core is the set of all unblocked allocations. Implicit in this definition is the idea that if an allocation is proposed which could be blocked, some coalition will form and issue a counterproposal which it can enforce. A process of successive counterproposals based... View Details
      Keywords: Game Theory; Economics
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      Green, Jerry R. "The Stability of Edgeworth's Recontracting Process." Econometrica 42, no. 1 (January 1974): 21–34.
      • October 1972 (Revised October 1975)
      • Case

      P.T. Pertamina: Gulf Industrial Processing

      By: Louis T. Wells Jr.
      Keywords: Energy Industry
      Citation
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      Wells, Louis T., Jr. "P.T. Pertamina: Gulf Industrial Processing." Harvard Business School Case 373-099, October 1972. (Revised October 1975.)
      • Research Summary

      3D Negotiaton

      By: James K. Sebenius

      In articles and books, often with David Lax, I have been developing a broad approach to effective negotiation that encompasses three "dimensions." In this "3D" approach, our first dimension — "tactics"-- is the most familiar territory. Tactics are the persuasive... View Details

      • Research Summary

      American Secretaries of State Project: Negotiation, Diplomacy, and Statecraft

      By: James K. Sebenius
      With Nicholas Burns and Robert Mnookin, I co-lead a project to do background research on all living former American Secretaries of State, interview them extensively on video at Harvard (if possible) about their most challenging negotiations, and analyze this... View Details
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