Publications

Web

2013 Symposium - Race, Gender & Equity

, Deloitte Joanna Barsh , McKinsey & Company Roby Ely (moderator) , Harvard Business School Panel: Organizational Change Lesley Perlow , Harvard Business School Helping Women by Helping Men, Improving Lives... View Details

06 Jul 2009
Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

identified four different approaches people used to perform necessary evils effectively, so that the task got done and the victims were treated with decency and respect.” Margolis, an associate professor of business administration in the View Details

Keywords: by Martha Lagace

August 2000 (Revised August 2018)
Case

The Atchison Corporation (A)

By: Joseph L. Bower

A new general manager uses a profit-center-based system to shake up an old line company. He then faces the task of placating a board member upset by the human consequences. A rewritten version of an earlier case. View Details

Keywords: Transformation; Profit; Human Resources; Change Management; Management Analysis, Tools, and Techniques; Organizational Design

April 2000 (Revised November 2003)
Case

H. E. Butt Grocery Company: The New Digital Strategy (A)

By: F. Warren McFarlan and Melissa Dailey

Shows how the company's IT priorities have moved from primary supply chain restructuring to e-commerce. Shows the new organization structure created by the company. View Details

Keywords: Internet and the Web; Organizational Structure; Organizational Change and Adaptation; Supply Chain; Technology Adoption; Information Technology; Retail Industry

Find at Harvard

9 AM – 10 AM EDT, 20 Mar 2019
HBS Online

HBS Online Management Essentials

Maximize your managerial effectiveness by shaping and influencing processes in the critically-important treetop level between 50,000 feet (strategy) and ground level (daily tasks and activities). Program Dates: March 20, 2019 - May 15, 2019 View Details

August 2000
Case

Manila Water Company (A)

By: Michael Beer and Elizabeth Weldon

On February 3, 1997, the east zone of the Manila Metropolitan Water and Sewerage System (MWSS) was taken over by the Manila Water Co. (MWC), a newly created joint venture between the Ayala Corp., a large Filipino conglomerate; Bechtel Enterprises, Inc., an American... View Details

Keywords: Change Management; Organizational Change and Adaptation; Horizontal Integration; Privatization; Problems and Challenges; Utilities Industry

01 Dec 1996
News

Organizations and Markets: A Challenging View of the World

organizational problems in large firms. Soon their interest in managerial issues outweighed their interest in economics, and they found themselves with a new course. Today, a much changed course with more... View Details

Keywords: Susan Young

10 Mar 2021
News

Next Normal

Naylor Fitzhugh Professor of Business Administration Tsedal Neeley heads the MBA required course Leadership and Organizational Behavior, cochairs the Executive Education offering Leading Global Businesses, and is the author of the... View Details

16 Nov 2020
Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

it imposes limitations and stifles innovation, as I argue in my new book Think Outside the Building. In companies, turf wars between departments and divisions hinder organizational performance. Silo-busting often consists of moving people... View Details

Keywords: by Sean Silverthorne

25 Feb 2020
Research & Ideas

For Migrant Workers, Homesickness Can Reduce Productivity

Freedom to use vacation time to attend celebrations with family and friends helps improve performance for employees who work far away from their hometowns, new research by Prithwiraj Choudhury suggests. When employees move away from their hometowns for work, they... View Details

Keywords: by Kristen Senz

Winter 2022
Article

Courageous Leadership: Paul Polman’s Insights for the Next Generation of Business Managers

By: John Pontillo, Celia Bravard and Andrew J. Hoffman

In 2021, John Pontillo, Celia Bravard, and Andrew Hoffman conducted a series of interviews with Paul Polman, former CEO of Unilever. They discussed how business managers and leaders can build a new model of capitalism that serves the needs of society. Here’s what they... View Details

Keywords: Leadership; Organizational Change and Adaptation; Social Issues

Read Now

June 2, 2020
Article

How to 'Re-engineer' Your Business for Safety

By: Hubert Joly

Process reengineering was a massive trend in the 1990s. By focusing on improving either cost, quality, or service, a company could gain benefits in all three categories. Today, the principles that underpin process reengineering can be applied anew, with safety as a... View Details

Keywords: Re-engineering; COVID; Safety; Performance Improvement; Organizational Change and Adaptation

Find at Harvard

Register to Read

2019
Working Paper

Why Has Strategy Become Irrelevant? Understanding the Complete Strategy Landscape

By: David J. Collis

Developing the firm’s strategy was once seen as the most important task facing a CEO. Yet in the last 20 years, the practice of strategy has been relegated to a routinized function—part of the annual planning process, like performance management and succession planning... View Details

Keywords: Strategy; Value Creation; Organizational Change and Adaptation

SSRN

Read Now

October 1992 (Revised June 2001)
Case

Stermon Mills Incorporated

A paper company is unable to compete on cost as a result of the installation of three very efficient paper machines by competitors. Prices for its products are falling by the day, and the company is making a loss. In the face of such competition, management feels that... View Details

Keywords: Organizational Change and Adaptation; Competition; Production; Pulp and Paper Industry