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      • April 1997
      • Background Note

      Note on Value Drivers

      By: Benjamin C. Esty
      Presents a framework for analyzing strategic decisions. Takes as given the practice of value-based management whereby managers use value as a primary criterion when making financial, strategic, or investment decisions. Through a simple valuation model, it shows how... View Details
      Keywords: Decisions; Equity; Financial Strategy; Investment; Profit; Framework; Growth Management; Value Creation
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      Esty, Benjamin C. "Note on Value Drivers." Harvard Business School Background Note 297-082, April 1997.
      • February 1997 (Revised April 1998)
      • Case

      first direct (A)

      By: Jeffrey F. Rayport
      Describes the operations and strategy of the world's largest, fastest growing branchless bank. Using a person-to-person interface over conventional phone lines, First Direct provides standard banking and related financial products to nearly 700,000 customers throughout... View Details
      Keywords: Service Delivery; Customer Satisfaction; Banks and Banking; Innovation and Invention; Banking Industry; United Kingdom
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      Rayport, Jeffrey F., and Dickson Louie. "first direct (A)." Harvard Business School Case 897-079, February 1997. (Revised April 1998.)
      • February 1997 (Revised December 1997)
      • Case

      Arbor Health Care Company

      By: Myra M. Hart and Stephanie Dodson
      A venture-funded start-up runs into trouble when health care reimbursement policies change radically. With the help of its board, the company develops a new strategy, becomes profitable, and makes a public offering. The second wave of changes introduced by Clinton... View Details
      Keywords: Industry Structures; Growth and Development Strategy; Management Succession; Business Startups; Transformation; Strategy; Venture Capital; Policy; Initial Public Offering; Health Industry
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      Hart, Myra M., and Stephanie Dodson. "Arbor Health Care Company." Harvard Business School Case 897-132, February 1997. (Revised December 1997.)
      • January 1997
      • Article

      A Model of Contract Guarantees for Credit-Sensitive, Opaque Financial Intermediaries

      By: Robert C. Merton
      Keywords: Contracts; Financial Institutions
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      Merton, Robert C. "A Model of Contract Guarantees for Credit-Sensitive, Opaque Financial Intermediaries." European Finance Review 1, no. 1 (January 1997): 1–13.
      • November 1996
      • Article

      Stable Outcomes in Discrete and Continuous Models of Two-Sided Matching: A Unified Treatment

      By: A. E. Roth and M. Sotomayor
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      Roth, A. E., and M. Sotomayor. "Stable Outcomes in Discrete and Continuous Models of Two-Sided Matching: A Unified Treatment." Revista de econometria 16, no. 2 (November 1996): 1–24.
      • October 1996 (Revised April 2011)
      • Module Note

      Venture Capital and Private Equity: Module IV

      By: Josh Lerner, G. Felda Hardymon and Ann Leamon
      Provides an overview of a module that focuses on the adaptation of the private equity model to corporate and nonprofit settings. View Details
      Keywords: Venture Capital; Private Equity; Investment; Nonprofit Organizations; Adaptation
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      Lerner, Josh, G. Felda Hardymon, and Ann Leamon. "Venture Capital and Private Equity: Module IV." Harvard Business School Module Note 297-043, October 1996. (Revised April 2011.)
      • October 1996
      • Background Note

      Building Effective One-on-One Work Relationships

      By: Linda A. Hill
      Addresses how to build effective one-on-one work relationships. Spells out the importance of analyzing your network and understanding on whom you are dependent. Also provides some criteria for assessing the quality of your relationships. Finally, it discusses how to... View Details
      Keywords: Performance Effectiveness; Quality; Networks; Conflict and Resolution
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      Hill, Linda A. "Building Effective One-on-One Work Relationships." Harvard Business School Background Note 497-028, October 1996.
      • October 1996 (Revised March 1998)
      • Case

      Schroder Ventures: Launch of the Euro Fund

      By: Josh Lerner, Kate Bringham and Nick Ferguson
      Schroder Ventures is considering launching a pan-European fund in response to investor demand. This will lead to changes in the interactions between the parent organization and the national affiliates. A related question is the extent to which the private equity model... View Details
      Keywords: Change; Private Equity; Investment Funds; Multinational Firms and Management; Product Launch; Europe
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      Lerner, Josh, Kate Bringham, and Nick Ferguson. "Schroder Ventures: Launch of the Euro Fund." Harvard Business School Case 297-026, October 1996. (Revised March 1998.)
      • June 1996 (Revised November 1996)
      • Background Note

      Economic Gains from Trade: Comparative Advantage

      By: Robert E. Kennedy and Nancy F. Koehn
      How nations trade and whether they benefit from it are two of the oldest and most important questions in political economy. In the 170 years since David Ricardo formally developed the theory of comparative advantage, it has become one of the principles most widely... View Details
      Keywords: Business Model; Microeconomics; Trade; Cost Management; Business and Government Relations
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      Kennedy, Robert E., and Nancy F. Koehn. "Economic Gains from Trade: Comparative Advantage." Harvard Business School Background Note 796-183, June 1996. (Revised November 1996.)
      • March 1996 (Revised February 1997)
      • Case

      Change Agent Program at Siemens Nixdorf, The

      By: Rosabeth M. Kanter, John F. McGuire and Afroze A Mohammed
      To change its culture, the German computer giant Siemens Nixdorf Information Systems launched a program to train 21 "change agents" who would lead entrepreneurial projects designed to get results and to serve as models of a new style. View Details
      Keywords: Change Management; Organizational Culture; Training; Leadership Development; Programs; Human Resources; Corporate Entrepreneurship; Business Model; Computer Industry; Germany
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      Kanter, Rosabeth M., John F. McGuire, and Afroze A Mohammed. "Change Agent Program at Siemens Nixdorf, The." Harvard Business School Case 396-203, March 1996. (Revised February 1997.)
      • February 1996 (Revised November 2003)
      • Case

      Indianapolis: Activity-Based Costing of City Services (A)

      By: Robert S. Kaplan
      A new administration in the City of Indianapolis is initially determined to privatize many municipal services. Before taking this action, however, the city managers want to know the current cost of performing these services with the municipal workers. Existing... View Details
      Keywords: Cost Management; Public Sector; Activity Based Costing and Management; Service Delivery; Privatization; City; Indianapolis
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      Kaplan, Robert S. "Indianapolis: Activity-Based Costing of City Services (A)." Harvard Business School Case 196-115, February 1996. (Revised November 2003.)
      • January 1996
      • Background Note

      Creativity and Innovation in Organizations

      By: Teresa M. Amabile
      Creativity, the production of new and useful ideas by individuals or teams, can appear in many forms and many functions within firms of all kinds--from entrepreneurial start-ups to well-established enterprises. This note describes the varieties of creativity in... View Details
      Keywords: Change Management; Entrepreneurship; Collaborative Innovation and Invention; Management Analysis, Tools, and Techniques; Organizational Design; Situation or Environment; Creativity
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      Amabile, Teresa M. "Creativity and Innovation in Organizations." Harvard Business School Background Note 396-239, January 1996.
      • 1996
      • Article

      A Segment-Level Model of Category Volume and Brand Choice

      By: William R. Dillon and Sunil Gupta
      Keywords: Brands and Branding; Decision Choices and Conditions; Segmentation; Volume
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      Dillon, William R., and Sunil Gupta. "A Segment-Level Model of Category Volume and Brand Choice." Marketing Science 15, no. 1 (1996): 38–59.
      • 1996
      • Article

      Discussion of a Market-Based Evaluation of Discretionary Accrual Models

      By: Paul M. Healy
      Keywords: Markets; Finance
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      Healy, Paul M. "Discussion of a Market-Based Evaluation of Discretionary Accrual Models." Journal of Accounting Research 34 (1996).
      • 1996
      • Article

      Evidence to Support the Componential Model of Creativity: Secondary Analyses of Three Studies

      By: R. Conti, H. Coon and T. M. Amabile
      Amabile's (1983a, 1983b, 1988) componential model of creativity predicts that three major components contribute to creativity: skills specific to the task domain, general (cross-domain) creativity-relevant skills, and task motivation. If all three components actually... View Details
      Keywords: Theory; Creativity; Research
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      Conti, R., H. Coon, and T. M. Amabile. "Evidence to Support the Componential Model of Creativity: Secondary Analyses of Three Studies." Creativity Research Journal 9, no. 4 (1996): 385–389.
      • 1996
      • Article

      Limits on Interest Rate Rules in the IS Model

      By: William R. Kerr and Robert G. King
      There has been a substantial amount of research on interest rate rules. This literature finds that the feasibility and desirability of interest rate rules depends on the structure of the model used to approximate macroeconomic reality. We employ a series of... View Details
      Keywords: Inflation and Deflation; Macroeconomics; Interest Rates; Price; Governing Rules, Regulations, and Reforms; Performance Expectations
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      Kerr, William R., and Robert G. King. "Limits on Interest Rate Rules in the IS Model." Federal Reserve Bank of Richmond Economic Quarterly 82, no. 2 (1996): 47–75.
      • Article

      Understanding the Supply Decisions of Non-Profits: Modeling the Location of Private Schools

      By: Thomas A. Downes and Shane Greenstein
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      Downes, Thomas A., and Shane Greenstein. "Understanding the Supply Decisions of Non-Profits: Modeling the Location of Private Schools." RAND Journal of Economics 27, no. 2 (Summer 1996): 365–390.
      • August 1995 (Revised April 1998)
      • Background Note

      A Note for Analyzing Work Groups

      By: Linda A. Hill
      Presents a model for understanding the behavior and evolution of primary, stable work groups over time. The model describes contextual factors, design factors, and emergent culture as determinants of group behavior and performance. Describes emergent behavior, norms,... View Details
      Keywords: Groups and Teams; Balance and Stability; Behavior; Situation or Environment
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      Hill, Linda A. "A Note for Analyzing Work Groups." Harvard Business School Background Note 496-026, August 1995. (Revised April 1998.)
      • 1995
      • Chapter

      Alternative Models of Negotiated Outcomes and the Nontraditional Utility Concerns That Limit Their Predictability

      By: S. B. White, M. H. Bazerman and M. A. Neale
      Keywords: Negotiation; Outcome or Result; Forecasting and Prediction
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      White, S. B., M. H. Bazerman, and M. A. Neale. "Alternative Models of Negotiated Outcomes and the Nontraditional Utility Concerns That Limit Their Predictability." In Research on Negotiation in Organizations, edited by R. J. Bies, R. Lewicki, and B. Sheppard. Greenwich, CT: JAI Press, 1995.
      • June 1995 (Revised October 1996)
      • Case

      Lexus and the USTR

      By: John A. Quelch
      Lexus executives and dealers in the United States are debating how to respond to the U.S. Trade Representative's announcement of 100% tariffs on 13 models of Japanese luxury imported cars. View Details
      Keywords: Marketing Strategy; Taxation; Luxury; Trade; Auto Industry; Japan; United States
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      Quelch, John A. "Lexus and the USTR." Harvard Business School Case 595-127, June 1995. (Revised October 1996.)
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