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  • All HBS Web  (4,622)
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  • 24 Apr 2013
  • Research & Ideas

Who Sets Your Benchmarks?

I wanted and who I was—but, for now, if I wanted to take the next step up the ladder, I needed to excel at what I was doing. Later, when it came time to pick a job and career, I asked my parents and friends for advice. I didn't fully understand what was View Details
  • 07 Apr 2014
  • Research & Ideas

Negotiation and All That Jazz

negotiator who helped reach a $350 billion settlement of health claims with the tobacco industry. Discussing his experience in Wheeler's MBA class, Green said the secret of his success was "making chaos my friend in negotiation." Whether View Details
Keywords: by Michael Blanding
  • 10 Apr 2013
  • Research & Ideas

Learning Curve: Making the Most of Outsourcing

radiologist's experience reading scans from the same customer and involving the same anatomical area was found to produce the largest increase in efficiency, with an additional 1,000 cases of cumulative experience increasing a... View Details
Keywords: by Paul Guttry; Health
  • 21 Mar 2011
  • Research & Ideas

Are We Thinking Too Little, or Too Much?

not really helping us make decisions," Norton says. "Bill Clinton was famous for becoming so involved with the intricacies of each policy that no decisions were made. Having a leader who considers every detail sounds great in... View Details
Keywords: by Carmen Nobel
  • 01 Oct 2009
  • What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

leadership? Those arguing that the two can coexist cite situations, generally involving adversity, in which the "greater good" is served by masking a leader's feelings. Frances Pratt argued that " we must be careful (and... View Details
Keywords: by Jim Heskett
  • 04 May 2009
  • Research & Ideas

What’s Next for the Big Financial Brands

company? So long as they are not triumphalist, large banks like JP Morgan Chase and Wells Fargo that were less involved in chasing too-good-to-be-true subprime returns have a differentiating advantage. But it's hard to rebuild consumer... View Details
Keywords: by John Quelch; Banking; Financial Services
  • 04 Apr 2008
  • What Do You Think?

Who Owns Intellectual Property?

consumer who rips you off), same as the old boss (the corporation who ripped you off).'" So many questions, so little time and space. What do you think? Original Article Two Chinese students, entrepreneurs designing a start-up View Details
Keywords: by Jim Heskett
  • 05 Mar 2008
  • What Do You Think?

Where Will Management Innovation Take Us?

"realization that functional management is an artifact of the 20th Century," that it will decline as organizations are reformed around "processes (that) cut across many functions...." The role of many managers in the future, according to Gerald... View Details
Keywords: by Jim Heskett
  • 12 Oct 1999
  • Research & Ideas

Rapid Response: Inside the Retailing Revolution

percent in 1991 to 16 percent in 1997. Replacing much of the Asian connection has been a region-based realignment that includes the United States, Mexico, and the Caribbean Basin. According to Hammond, chances are good, therefore, that "the skilled processes View Details
Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 24 Jul 2000
  • Research & Ideas

Something Ventured, Something Gained: A European View of Venture Capital

States. But that was then; this is now. Just in the past few years, said Lerner, "we've seen a lot more syndication transactions across the United States and Europe and more early-stage involvement by firms in England and the... View Details
Keywords: by James E. Aisner; Financial Services
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

(e.g., email addresses) at the time of checkout. Index soon added automated marketing tools and payment/security tools (e.g., encryption) to its product portfolio. However, selling to large retail chains had proved challenging—many stakeholders were View Details
Keywords: Dina Gerdeman
  • 02 Jan 2018
  • First Look

First Look at New Research and Ideas, January 3, 2018

meaningful overlap between the two franchises the potential for cost savings and synergies is significant. However, the risks involved are also significant. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/218012-PDF-ENG... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2017
  • Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

that many of them saw themselves as playing a significant role in the development of the societies from which they originated. It’s really quite heartening! Erica Salvaj: I got involved on this project because I was fascinated by the idea... View Details
Keywords: by Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Where Main Street Meets Wall Street

Professorship of Business Administration, "HBS alumni were directly involved in establishing the modern mutual fund industry and continue in prominent leadership positions today. Much like management consulting and venture capital,... View Details
Keywords: by Garry Emmons; Financial Services
  • 07 Mar 2017
  • First Look

First Look at New Research, March 7

with the project at hand. Specifically, we study an academic researcher’s (1) personal background (gender and country of origin economic advancement), (2) professional development (time since PhD completion and editorial review board (ERB) membership), and (3) ad-hoc... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2015
  • First Look

First Look: February 3

embedded. Although these tools involve disparate bodies of knowledge, they must be used in tandem to achieve maximum effect. Architectural capabilities provide managers with the ability to see a complex technical system in an abstract way... View Details
Keywords: Sean Silverthorne
  • 29 Oct 2013
  • First Look

First Look: October 29

as Compliance Experts, Engaged Toolmakers, or Technical Champions, depending on the communicability of the tools and on the extent to which the experts are involved in practices related to those tools. Our study contributes to the... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

encourage direct customer participation in such activities—as with Pepsi and DonorsChoose.org. Customer involvement is key for two reasons: First, it increases the "bang" for every chartable buck, as consumers truly interact with the... View Details
Keywords: by Sean Silverthorne
  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

Self-confidence is not the real secret of leadership. The more essential ingredient is confidence in other people. Leadership involves motivating others to their finest efforts and channeling those efforts in a coherent direction. Leaders... View Details
Keywords: by Rosabeth Moss Kanter
  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

United States Secretary of State Henry A. Kissinger. White Rhodesian leader Ian Smith's refusal to accede to black majority rule threatened to widen into a regional conflict involving apartheid South Africa and newly independent leftist... View Details
Keywords: Sean Silverthorne
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