Publications

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John A. Quelch is Executive Vice Chancellor and Distinguished Professor of Social Science at Duke Kunshan University. He is also John DeButts Professor at Duke University's Fuqua School of Business. Between 2017 and 2023 he was the Leonard M. Miller University... View Details

Keywords: advertising; broadcasting; consumer products; e-commerce industry; fashion; fast food; federal government; financial services; food; food processing; health care; high technology; marketing industry; media

02 Jun 2003
What Do You Think?

What Can Aspiring Leaders Be Taught?

(and law schools, medical schools, etc.) should attempt to teach students ways to reconcile their actions when ethics seemingly compete with profit or another targeted outcome." As Ken Coleman pointed out, "business students need to understand that View Details

Keywords: by James Heskett

June 2024 (Revised September 2024)
Case

Driving Scale with Otto

By: Rebecca Karp, David Allen and Annelena Lobb

This case asks how startup founders make scaling decisions in light of their priorities for their business and for themselves. Otto was a technology company that applied artificial intelligence technology to sales. It deployed natural language processing to find sales... View Details

Keywords: Artificial Intelligence; Natural Language Processing; B2B; B2B Innovation; Scaling; Scaling Tech Ventures; Business Startups; AI and Machine Learning; Finance; Sales; Business Strategy; Growth and Development Strategy; Entrepreneurship; Information Technology Industry; United States; Cambridge; New York (city, NY); Spain

April 2018
Case

Cisco Systems and OpenDNS: Strategic Integration

By: Andy Wu, George Gonzalez and David Wang

With more than 72,000 employees and revenues approaching the $50B mark, Cisco Systems is one of the largest information technology and networking firms globally. As the company grew and expanded into different lines of businesses, Cisco consistently looked outwards for... View Details

Keywords: Mergers and Acquisitions; Integration; Corporate Strategy; Change Management; Entrepreneurship; Organizational Culture; Information Technology Industry

March 2020
Case

A Tower for the People: 425 Park Avenue

By: John Macomber, Joseph G. Allen and Emily Jones

Healthy buildings and superior air quality are increasingly important since people now spend so much time indoors. Indoor spaces drive performance and productivity. Commercial real estate landlords and investors are responding to the demands of sophisticated tenants... View Details

Keywords: Health And Wellness; Real Estate; Sustainability; Health; Pollution; Buildings and Facilities; Performance Productivity; Finance; Real Estate Industry; New York (city, NY)

July 2008
Article

Fairness in Extended Dictator-Game Experiments

By: Felix Oberholzer-Gee and Reiner Eichenberger

We test the robustness of behavior in dictator games by offering allocators the choice to play an unattractive lottery. With this lottery option, mean transfers from allocators to recipients substantially decline, partly because many allocators now keep the entire... View Details

Keywords: Decision Choices and Conditions; Fairness; Game Theory; Risk and Uncertainty; Behavior

Find at Harvard

01 Mar 2011
Working Paper Summaries

How Foundations Think: The Ford Foundation as a Dominating Institution in the Field of American Business Schools

Keywords: by Rakesh Khurana, Kenneth Kimura & Marion Fourcad; Education

August 1993 (Revised April 1994)
Case

Flanders of Springfield

By: Arthur Schleifer Jr.

Flanders is a catalog merchandiser. Various decisions on catalog distribution policy, ordering and inventory policy, and catalog format design are considered. This was a final examination, and serves as a review for a number of topics in the course. View Details

Keywords: Decisions; Policy; Distribution; Product Design; Supply Chain; Mathematical Methods; Consumer Products Industry

December 2004
Case

Ciclon de Alicante

By: Francisco de Asis Martinez-Jerez

A Spanish soccer team that received a large influx of cash thanks to a real estate transaction with its stadium faces critical accounting decisions. The team's accountants are confronted with decisions about players' contracts, jersey inventory, season ticket sales,... View Details

Keywords: Decisions; Financial Statements; Sports Industry; Spain

January 2025
Module Note

Understanding and Addressing Gender Gaps

By: Katherine Coffman

This module provides a framework for students to analyze how gender stereotypes, through their impact on beliefs about others and beliefs about ourselves, contribute to gender gaps in the workplace. The module proceeds in three parts. First, through a case and an... View Details

Keywords: Decisions; Gender; Leadership; Management Practices and Processes; Prejudice and Bias

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

measures, and capabilities that are aligned with a focused, winning strategy. Psychological alignment: Managing with their heart, leaders create a firm that provides employees at all levels with a sense of higher purpose, meaning, challenging work, and the capacity to... View Details

Keywords: by Martha Lagace

28 Mar 2012
Working Paper Summaries

When Performance Trumps Gender Bias: Joint versus Separate Evaluation

Keywords: by Iris Bohnet, Alexandra van Geen & Max H. Bazerman

2021
Book

The Four Elements: Finding Right Livelihood in the 21st Century

By: Timothy Butler

This is a book for all who are facing career and life transitions. At such junctures, our decisions require the full self, and astute thinking alone will not carry us into the new place that our lives demand. The Four Elements shares the recent research of Dr.... View Details

Keywords: Meaningfulness; Career Satisfaction; Personal Development and Career; Transition; Decision Making

11 May 2018
News

Two Harvard Business School Faculty Honored by Aspen Institute Business & Society Program

September 2008 (Revised September 2018)
Case

Traversing a Career Path: Pat Fili-Krushel (A)

By: Kathleen L. McGinn, Deborah M. Kolb and Cailin B. Hammer

Pat Fili-Krushel, CEO and president of WebMD and past president of ABC Network, contemplates accepting Richard Parson's offer to become the first executive vice president of administration at AOL Time Warner. Accepting this position would be a move back into mainstream... View Details

Keywords: Decision Choices and Conditions; Job Offer; Managerial Roles; Negotiation Tactics; Personal Development and Career; Power and Influence; Media and Broadcasting Industry

04 Jan 2011
Working Paper Summaries

The Learning Effects of Monitoring

Keywords: by Dennis Campbell, Marc Epstein & Francisco de Asis Martinez-Jerez; Entertainment & Recreation

26 Jan 2011
Working Paper Summaries

Conveniently Upset: Avoiding Altruism by Distorting Beliefs about Others

Keywords: by Rafael Di Tella & Ricardo Pérez-Truglia

October 1982
Supplement

Ideal Standard France: Pat Paterson, Video

By: Christopher A. Bartlett

A two-part taped interview with Pat Paterson. Paterson describes the action he took in dealing with his company's profit problems, then talks about the outcome. His decision to dismiss 1,500 workers may have accelerated the company's bankruptcy. View Details

Keywords: Decisions; Insolvency and Bankruptcy; Profit; Resignation and Termination; Outcome or Result; Problems and Challenges

January 2015 (Revised July 2019)
Case

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman

Email mking@hbs.edu for a courtesy copy.

The case describes a program that CVS Health recently implemented to improve medication adherence, an important problem from a societal, public policy, and firm... View Details