Accountable Care Organization - Publications - Faculty & Research

17 Aug 2021
Blog Post

Applying the MBA Skillset to Global Health Challenges: Summer Fellow Vasilis Theodorou (MBA 2022)

are working around the world to develop skills and knowledge while having significant responsibility and high impact. What are you working on this summer? I am working at Clinton Health Access Initiative, Inc (CHAI), a global health View Details

Article

The Organizational Apology: A Step-by-Step Guide

By: Maurice E. Schweitzer, Alison Wood Brooks and Adam D. Galinsky

At some point, every company makes a mistake that requires an apology—to an individual; a group of customers, employees, or business partners; or the public at large. And more often than not, companies and their leaders fail to apologize effectively, if at all, which... View Details

Keywords: Corporate Accountability; Marketing; Organizations

Citation

Find at Harvard

Register to Read

News

WeWork's saga is a cautionary tale about golden parachutes and CEO pay

01 Oct 2016
News

Why it's misguided for Wells Fargo to ban sales goals after its fraud scandal

30 Aug 2010
Research & Ideas

Turning Employees Into Problem Solvers

research has focused on the underuse of incident-reporting systems. After all, the thinking went, a system used to collect and report incidents will only help an organization learn from its mistakes and lead to better safety results—to... View Details

Keywords: by Julia Hanna; Health

01 Feb 2022
What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

in the “big quit” is management. Anecdotal evidence is coming in about remote workers who join and leave organizations without having any physical contact with a colleague. Needed relationships are not developed. When someone quits, there... View Details

Keywords: by James Heskett

31 Jul 2018
First Look

New Research and Ideas, July 31, 2018

classical economic model and discussing extensions of the classical model and explanations grounded in behavioral economics that can account for the observed patterns. This part covers five topics: consumption and savings, borrowing,... View Details

Keywords: Dina Gerdeman

01 Mar 2009
News

Ticked Off

The HBS Club of Connecticut Community Partners recently partnered with Time for Lyme (TFL), a nonprofit dedicated to eliminating the devastating effects of Lyme disease and other tick-borne illnesses. Founded in 1998, TFL has raised millions of dollars, lobbied for... View Details

Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations

24 Apr 2014
News

Advocating for all children with autism

convinced by the growing science showing that vaccines were not the cause of autism, she left the group and founded the nonprofit Autism Science Foundation (ASF), where she serves as president. Based in New York City, ASF focuses on rigorous science. The View Details

31 Jan 2013
News

Ex-Pimco CEO is an engine for charity

Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations

01 Dec 1997
News

Growing Together

performance. The process helps these organizations measure the volume of services they deliver, determine customer satisfaction, apply special analytic techniques to evaluate performance, and keep the public abreast of the results.... View Details

Keywords: Marguerite Rigoglioso and Nancy O. Perry

06 Jun 2005
Research & Ideas

Don’t Listen to “Yes”

If people smile, nod, and say "yes" at your company, maybe it's time to start an argument. According to HBS professor Michael Roberto, the lack of good conflict—constructive conflict—within an organization makes it that much... View Details

Keywords: by Martha Lagace

01 Mar 2013
News

Opening the Door

1981. The School's Nancy R. McPherson Professor of Business Administration, Herzlinger is the author of seven best-selling books, including her landmark volume Market-Driven Health Care (1997), which analyzed the revolutionary impact of... View Details

Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management

15 Jun 2020
News

Reinforcing the Role and Responsibility of the Board of Directors after Covid 19

02 Aug 2021
Blog Post

Uncovering the Virtual Advantage at Humana

previous two months began receiving phone calls about internship cancellations. Difficult choices were made all around as organizations and students scrambled to pivot in a landscape that remained uncertain. Yet, for Humana, a Fortune 500... View Details

Keywords: Health Care; Health Care