Standardization - Publications - Faculty & Research

11 Oct 2022
Research & Ideas

Shrinking the Racial Wealth Gap, One Mortgage at a Time

officers are particularly helpful in identifying creditworthy minority borrowers with atypical application profiles.” “There are lots of people who are creditworthy borrowers, but don't have W-2s. And if you don't have a W-2, it's going to be extra work to document... View Details

Keywords: by Rachel Layne; Financial Services

Web

How to Onboard Recently Graduated MBAs - Recruiting

Brennan also favors introducing new recruits to peer coaches “who act as a cultural interpreter” to the organization. “This person is not a mentor, not someone with greater power. This should be a low-stakes relationship among equals.” Normalize feedback fast... View Details

22 Feb 2022
News

Q&A: The Post-Pandemic Path

associate dean for Faculty Development and Research and faculty director of the Behavioral Finance & Financial Stability Project. “The national unemployment rate early in the pandemic had jumped to over 13 percent; the standard prediction... View Details

Keywords: April White

17 Oct 2019
News

Venturing Away from Venture Capital

they worked so hard to bake. If the company becomes the next Facebook, says Professor Josh Lerner, that’s all well and good. If not, “you might be better off with 100 percent of the smaller pie.” In addition, says Lerner, the standard VC... View Details

Keywords: Alexander Gelfand

01 Mar 2018
News

Case Study: On the Record

producers. Operational efficiencies will allow Gold Rush Vinyl—which started with $750,000 raised from family, friends, and an SBA loan, to cover the expensive pressing equipment—to reduce wait time from an industry standard of twelve to... View Details

Keywords: April White

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

property regimes; procurement policies that favor new firms; standards that allow competition by component rather than by system and—sometimes—antitrust enforcement that forces large, well-established firms to share the market. I'm firmly... View Details

Keywords: by Staff; Energy; Utilities

11 Apr 2017
First Look

First Look at New Research, April 11

trading. The case explores Gupta’s rise and the later legal problems he faced. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/117004-PDF-ENG Harvard Business School Case PEL-080 Uncommon Schools (B): Seeking Excellence at Scale Through View Details

23 Oct 2018
News

Coming of Age as the World Comes Apart

defer gratification forever. We can sacrifice as much as we need to, to be perfect or to match what standard somebody has set for us. And so, I have a feeling about my speaking career that is both very grateful for the skill and for the... View Details

20 Aug 2018
Research & Ideas

Bargain Hunters Beware: A Store's 'Original Price' Might Not Be After All

Commission. Those cases, however, often hinge on the question of whether consumers would have bought an item anyway, had they known the supposed original prices were fake—a standard that is hard to prove. Some retailers have successfully... View Details

Keywords: by Michael Blanding; Advertising; Retail

17 Feb 2016
Research & Ideas

Man vs. Machine: Which Makes Better Hires?

weakness?"Source: FredFroese The data included test results for a specific low-skilled job across 15 different companies in a variety of industries. (The researchers agreed to keep the actual job description confidential, but say it is similar in nature to... View Details

Keywords: by Michael Blanding; Employment

28 Nov 2012
What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

compensation committee that meets perhaps 10 times a year, and what is the likelihood they'll get it right? We say we should pay for performance, but how? What do you think? Original Article Pay for performance sounds right. It aligns managers and investors. It has... View Details

Keywords: by James Heskett

25 Aug 2009
First Look

First Look: August 25

channel); and (iii) individuals who were out of the market when they were excessively angry in the unregulated market, decide to purchase once the firm is regulated, reducing the standard distortions described in the first channel (mixed... View Details

Keywords: Martha Lagace

10 Nov 2008
What Do You Think?

How Much Can You Ask of Your Customers?

play on the standard pre-Internet belief, based on the results of only one research study that became a mantra, that satisfied customers tell five others but dissatisfied customers tell ten. Blackshaw's experience with consumer-generated... View Details

Keywords: by Jim Heskett

14 Apr 2003
Research & Ideas

Pay-for-Performance Doesn’t Always Pay Off

something new to spur on their employees. According to Beer, managers in many companies look to pay-for-performance for good reasons. They expect that it will attract and motivate people. They expect performance standards will outweigh... View Details

Keywords: by Martha Lagace

15 Aug 2024
Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

aligned and trained to handle crisis communication effectively and manage public relations under pressure. Process: Develop a well-defined communication plan that includes benchmarks and standards for timely and transparent outreach... View Details

Keywords: by Hise Gibson and Anita Lynch

10 Dec 2020
Blog Post

A New Case at Harvard Business School Highlights the Real-World Issues for Latinx Considering an MBA

elite educational institutions add to the complexity of Latinx underrepresentation. The inherent vulnerability of those issues makes them difficult to broach in standard admissions events, says Calderon. “We often get the questions about... View Details

06 Sep 2004
What Do You Think?

How Do We Prepare for a World Without Cheap Oil?

Summing Up Is the end of cheap oil a challenge to the world? Yes. Will it affect our standard of living adversely? Not likely. At least that is the verdict of most of the large number of respondents to this month's column who rely on... View Details

Keywords: by James Heskett

Web

Financing New Ideas - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

nurturing of businesses as a business—to feed capital to entrepreneurs to foster rapid growth for our society and the new firm's products for consumers," investment analyst and author Kenneth L. Fisher asserts. "It was his formula for success, and today's View Details

01 Dec 2020
News

Two Truths and a Lie About 5G

Illustration by Mengxin Li After years of speculation, 2020 was meant to be a big year for the implementation of 5G, the fifth generation of standards for broadband cellular networks. And somewhere between a pandemic and a mountain of... View Details

Keywords: Jen McFarland Flint

06 Mar 2018
First Look

First Look at Research and Ideas, March 6, 2018

considerations. Important impediments to the use of ESG information are the lack of reporting standards and as a result, lack of comparability, reliability, quantifiability, and timeliness. Among the different ESG investment styles,... View Details

Keywords: Sean Silverthorne

Publications