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  • All HBS Web  (3,795)
    • People  (11)
    • News  (1,211)
    • Research  (2,211)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (1,438)

Show Results For

  • All HBS Web  (3,795)
    • People  (11)
    • News  (1,211)
    • Research  (2,211)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (1,438)
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  • 01 Dec 2014
  • News

Taking Tailoring High Tech

2010) created Birchbox, a wildly successful monthly beauty-samples subscription service that has inspired countless in-a-box imitators. Motlagh’s Acustom Apparel showroom in Soho, which opened in 2013, has some things in common with a... View Details
Keywords: April White; fashion
  • Web

Courses by Faculty - Course Catalog

& Markets Fall 2025 Q1Q2 3.0 Arthur Brooks Leadership and Happiness General Management Spring 2025 Q3 1.5 Ryan Buell Managing Service Operations Technology & Operations... View Details
  • 01 Mar 2011
  • News

The Path to Economic Revival

or intermediate term, to outsource production to an overseas supplier. The company can buy manufacturing services at a much lower rate if it goes to China or elsewhere, depending on the industry. But if everybody is doing that, you get a... View Details
Keywords: Roger Thompson; Manufacturing
  • 01 Mar 2018
  • News

Making Sense of the Modern Startup

up front, given people a discount for paying a year’s worth of services in advance, and employed a number of other innovative tactics, the company turned cash-flow positive in its third week of operations... View Details
Keywords: Jeffrey L. Cruikshank (PMD 51, 1986)
  • 01 Jun 2014
  • News

Faculty Q&A: The Cup Runneth Over

right to outfit and sponsor individual teams? Sophisticated sports marketing outfits, often subsidiaries of the top marketing services firms, conduct detailed assessments to help companies like Nike and Samsung determine what value to... View Details
Keywords: Garry Emmons
  • October 2016 (Revised February 2019)
  • Case

PTC: A Transformation to IoT

By: Rajiv Lal and Sarah McAra
In the 2010s, PTC, a leading provider of software for discrete manufacturers, faced maturing markets and changing customer needs as smart, connected products took hold—the rise of the Internet of Things (IoT). PTC saw a first mover advantage in entering the IoT space... View Details
Keywords: Internet Of Things; IoT; Smart; Connected Products; Business Organization; Transformation; Customer Relationship Management; Innovation Strategy; Technological Innovation; Leading Change; Marketing; Product Development; Service Operations; Strategy; Competition; Technology Industry
Citation
Educators
Related
Lal, Rajiv, and Sarah McAra. "PTC: A Transformation to IoT." Harvard Business School Case 517-033, October 2016. (Revised February 2019.)
  • 22 Jan 2018
  • News

The First Five Years: ‘30 Under 30’ Edition

Services (CMS). CMS is the government agency that oversees Medicare and Medicaid, programs that provide health insurance to more than one in three Americans. Due to our size, our actions impact the entire health care system. I collect... View Details
Keywords: Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services
  • Web

HBS - Financials | Statement of Activity & Cash Flows

73 64 71 Supplies & Equipment 10 10 12 Professional Services 53 46 59 Fellowships 57 53 57 University Assessments 27 21 26 Debt Service 2 2 3 Depreciation 45 46 45 Other Expenses 124 73 102 Total Expenses... View Details
  • 01 Sep 2004
  • News

Corey, Lombard Remembered

teaching at HBS in 1948 while working toward a Ph.D. (1950) in economics from Harvard. A recipient of the Distinguished Service Award from HBS in 1993, Corey retired from the faculty in 1990. George Lombard, the Louis E. Kirstein... View Details
  • Web

HBS - Financials | Statement of Activity & Cash Flows

81 77 Space & Occupancy 64 71 72 Supplies & Equipment 10 12 13 Professional Services 46 59 72 Fellowships 53 57 51 University Assessments 21 26 26 Debt Service 2 3 3 Depreciation 46 45 46 Other Expenses 73... View Details
  • July 2010 (Revised March 2013)
  • Case

Heidrick & Struggles and Standard Chartered Bank: Managing Global Key Accounts

By: Robert G. Eccles and Kerry Herman
Daren Kemp, a partner at leadership consultancy and executive search firm Heidrick & Struggles, is responsible for the firm's relationship with Standard Chartered Bank (Standard Chartered). Standard Chartered is one of 94 companies in Heidrick's strategic partners... View Details
Keywords: Customer Relationship Management; Service Delivery; Partners and Partnerships; Business Strategy; Consulting Industry; Employment Industry
Citation
Educators
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Eccles, Robert G., and Kerry Herman. "Heidrick & Struggles and Standard Chartered Bank: Managing Global Key Accounts." Harvard Business School Case 411-011, July 2010. (Revised March 2013.)
  • April 2009
  • Case

Performance Management at Intermountain Healthcare

By: Richard M.J. Bohmer and Alexander Romney
Intermountain Healthcare is a 21-hospital integrated delivery system serving Utah and southern Idaho that is nationally recognized for its highly structured approach to managing the quality of clinical care. This case describes Intermountain's system for improving... View Details
Keywords: Financial Strategy; Health Care and Treatment; Standards; Service Delivery; Outcome or Result; Motivation and Incentives; Health Industry; Idaho; Utah
Citation
Educators
Purchase
Related
Bohmer, Richard M.J., and Alexander Romney. "Performance Management at Intermountain Healthcare." Harvard Business School Case 609-103, April 2009.
  • 10 Apr 2019
  • News

Rakuten’s Mikitani Bets $5.5 Billion To Shake Up Japan’s Telecom Industry

10 million customers in the next nine years. The plan, the article notes, relies on leveraging Rakuten’s 100 million existing e-commerce, banking, and credit card customers. “Using our ecosystem, we can acquire customers at a relatively lower cost,” Mikitani (MBA 1993)... View Details
Keywords: Telecommunications; Information
  • 01 Aug 2002
  • News

HBS Business Plan Contest Keeps Entrepreneurial Spirit Alive

track, defined as any organization whose core activities address social issues. Each winning team received $10,000 in cash as well as $10,000 in in-kind accounting and legal services to get its venture up and running. For the fourth year,... View Details
  • 03 Jun 2016
  • News

Again in a Great City

tightly to volatile gas prices and the faltering auto industry. From a resident’s point of view, life in a city with inconsistent municipal services and simmering racial tensions could be even more tenuous. While many suburbs prospered,... View Details
Keywords: April White; photographed by Brian Kelly
  • 01 Mar 2014
  • News

Everything Old Is a New Opportunity

health and medical advances, says Johnston, "there are huge possibilities for new products and services [see sidebars], but business needs to change its mentality about aging. With innovation will come opportunities, but only if you can... View Details
Keywords: Robert S. Benchley; Personal Services; Personal Services
  • Web

Courses by Title - Course Catalog

Strategy Amy Edmondson , Tiona Zuzul Spring 2026 Q3Q4 3.0 Managing Customers for Growth Marketing Eva Ascarza Fall 2025 Q2 1.5 Managing International Trade and Investment Business, Government & the International Economy Meg Rithmire Fall 2025 Q1Q2 3.0 Managing View Details
  • 18 Oct 2018
  • Research & Ideas

How to Use Free Shipping as a Competitive Weapon

service through which Zalora customers could purchase an annual membership to receive free shipping, similar to the Amazon Prime model. "Our research implies that it is very difficult for the average online seller to make a program... View Details
Keywords: by Kristen Senz; Retail
  • 01 May 2015
  • News

Celebrating and Supporting Leadership

Since the launch of The Harvard Business School Campaign on April 25, 2014, more than 5,000 alumni and guests have come together to celebrate the School and its mission at regional events around the world and the Campaign’s website has had more than 81,000 visits to... View Details
Keywords: Educational Services
  • 17 Jan 2007
  • Op-Ed

Learning from Private-Equity Boards

oversee the ongoing business. Private-equity directors typically spend more time with their companies after the buyout than many of their public company counterparts. Private-equity boards are typically small working groups composed of individuals with relevant View Details
Keywords: by Malcolm Salter; Financial Services
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