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  • January 1990 (Revised June 1995)
  • Case

Colliers International Property Consultants

By: Nitin Nohria
Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details
Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry
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  • 25 Sep 2000
  • Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

forthcoming book Digital Marketing (John Wiley & Sons), edited by Jerry Wind and Vijay Mahajan, John Deighton and coauthor Patrick Barwise of the London Business School identify three View Details
Keywords: by Peter K. Jacobs
  • 13 Mar 2012
  • First Look

First Look: March 13

Abstract Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard,... View Details
Keywords: Sean Silverthorne
  • July – August 2011
  • Article

The Paradox of Samsung's Rise

By: Tarun Khanna, Jaeyong Song and Kyungmook Lee
Twenty years ago, few people would have predicted that Samsung could transform itself from a low-cost original equipment manufacturer to a world leader in R&D, marketing, and design, with a brand more valuable than Pepsi, Nike, or American Express. Fewer still would... View Details
Keywords: Organizational Design; Research and Development; Marketing; Business Processes; Brands and Branding; System; Globalized Markets and Industries; Transformation; Cost; Forecasting and Prediction; Production; Quality; China; India; Turkey
Related
  • 16 Jun 2009
  • First Look

First Look: June 16

  Working PapersOpen to Negotiation: Phenomenological Assumptions and Knowledge Dissemination (revised) Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological assumptions—assumptions... View Details
Keywords: Martha Lagace
  • 08 Aug 2006
  • First Look

First Look: August 8, 2006

subjects playing this game. We call this latter quantity the model's Equivalent Number of Observations (ENO), and explore its properties. Paper not available The Implicit Effect of Artifact-Driven Inferences... View Details
Keywords: Sean Silverthorne
  • 10 Oct 2007
  • Research & Ideas

“Blank” Inside: Branding Ingredients

brand-building to add the ingredient brand on the package as well as in advertising? There are 4 conditions: 1. The ingredient is highly differentiated, usually supported by patent protection, and so adds an aura of View Details
Keywords: by John Quelch; Aerospace; Consumer Products
  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

think that tighter monitoring would result in less frequent experimentation, and that's true. But the question is, what's the quality of the decisions that these employees make?" In the tightly monitored... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

differences in study methods and assumptions and resulting biomass quantities are elucidated. We differentiate between inventory studies, in which View Details
Keywords: Martha Lagace
  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

They spend much more time paying attention to reviews of other people like them and trying to understand and gauge in an unbiased fashion what the real quality is of these... View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 11 Apr 2017
  • First Look

First Look at New Research, April 11

that researchers face when demonstrating the existence and effects of resale price maintenance (RPM). We outline three approaches for finding price effects of RPM and the corresponding hurdles in data View Details
  • 18 Jun 2014
  • Research & Ideas

Book Excerpt: ‘Collective Genius’

quality and that only happens by iterating. If we lock in the story, we will be disappointed. I can't do it. I know it would save us pain, but Hollywood is littered with films that refused to change." By... View Details
Keywords: by Linda Hill; Entertainment & Recreation
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

cultivators, especially on public lands. This reduced the costs of tenure insecurity. Political constraints prevented the government from subsidizing land reforms to a greater degree. Download the paper: http://www.hbs.edu/research/pdf/09-023.pdf View Details
Keywords: Sean Silverthorne
  • 09 Sep 2009
  • First Look

First Look: September 9

Ownership of Equity Improve Earnings Quality? Authors:Dan Givoly, Carla Hayn, and Sharon P. Katz Publication:The Accounting Review (forthcoming) Abstract We compare the quality of accounting numbers produced... View Details
Keywords: Martha Lagace
  • 21 Jan 2014
  • First Look

First Look: January 21

landlords on Airbnb with their rental prices and information about quality of the rentals, we show that non-black hosts charge approximately 12% more than black hosts for the equivalent rental. These effects... View Details
Keywords: Sean Silverthorne
  • 24 Apr 2007
  • First Look

First Look: April 24, 2007

increase the quality and impact of faculty research. With roles and boundaries clear, such on-going relationships with firms, particularly those rooted in executive education... View Details
Keywords: Sean Silverthorne
  • 14 Jun 2016
  • First Look

June 14, 2016

by leading multifaceted lives themselves. They can reward employees for the quality and results of their work rather than the time put into it. And they can enforce reasonable... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2024
  • Book

Why Competing With Tech Giants Requires Finding Your Own Edge

private-labeled digital devices at competitive prices. Yang credited Amazon for the company’s success. In addition to Amazon’s established infrastructure that helped it save on retail and logistics costs, “the key to building high View Details
Keywords: by Feng Zhu; Technology; Information Technology
  • 23 Apr 2001
  • Research & Ideas

Market Research Meets the “People Factor”

"Managers might themselves try to identify their own 'comfort zones' for surprise," according to Zaltman and Deshpandé. Sheer quality of a research report is usually not enough. If the results are... View Details
Keywords: by Martha Lagace
  • 04 Aug 2009
  • First Look

First Look: August 4

Download the paper: http://www.hbs.edu/research/pdf/10-005.pdf The Effect of Labor on Profitability: The Role of Quality (revised) Author:Zeynep Ton Abstract Determining staffing levels is an important decision in retail operations. While... View Details
Keywords: Martha Lagace