Quality - Publications - Faculty & Research

2010
Working Paper

Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance

By: Heidi K. Gardner, Francesca Gino and Bradley R. Staats

In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of projects in order to perform effectively. Yet, many teams fail to do so. Drawing on the resource-based view of the firm, we examine how... View Details

Keywords: Interpersonal Communication; Knowledge Sharing; Knowledge Use and Leverage; Performance Effectiveness; Quality; Groups and Teams; Risk and Uncertainty; Familiarity

Citation

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11 Jul 2017
Blog Post

Summer Snapshot: Interning in the Education Sector

my internship so far, and am very impressed by the quality of people who work here and the impact KIPP has created in the community. My favorite part so far has been volunteering at a KIPP high school graduation. It was just an incredible... View Details

Keywords: Nonprofit / Government

Portrait Project

Amy McGowan

of people that wants to earn an honest living is relegated to the status of working poor because of the high costs of essentials like health care, housing, and energy. Our children face unequal opportunities to attain quality education... View Details

01 Dec 2000
News

A London Lodging Landmark

hangers to properly accommodate different kinds of clothing. What's more, he noted, "the hangers are all of a higher quality to that found in almost every other hotel." View Details

Keywords: Hospitality

17 Jun 2019
Blog Post

Why I Would Have Applied to the MS/MBA Biotechnology: Life Sciences Program

F-Prime immensely – there were days I found myself knee-deep in technology diligence with scientific/medical experts in one meeting while structuring deals and meeting entrepreneurs in another. My exposure to CEOs and VC Partners showed me the essential View Details

01 Oct 1996
News

Working Behind the Scenes — Alan F. Horn (MBA 1971)

became especially concerned about local air and water quality when their first child was born in 1988. Together, they helped found the Environmental Media Association, designed to encourage writers, directors, and actors to incorporate... View Details

Keywords: Thomas Frick

01 Mar 2004
News

Leadership Project Codifies Elusive Traits

database is an excellent resource for those interested in the history of leadership, Mayo stresses that it also conveys important information about qualities needed by future leaders. “We can ask, Does this decade look like any other... View Details

Keywords: Educational Support Services; Educational Services

06 Apr 2016
Research & Ideas

Should Entrepreneurs Pitch Products or Ideas for Products?

approach to the “pitch or spec” dilemma by constructing a model that links this choice to writers’ past experience and their confidence level about this particular idea. The model also predicts the average quality of ideas offered for... View Details

Keywords: by Carmen Nobel; Motion Pictures & Video; Entertainment & Recreation; Banking

01 Sep 2009
News

Home Sweet Home

living conditions of the people who fix your house, mow your lawn, teach your children, and are the first responders in an emergency. Ask how they can have the same quality of life that you do.” View Details

Keywords: Administration of Housing Programs, Urban Planning, and Community Development; Government; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

28 Jan 2013
Research & Ideas

Helping Yelp Create More Accurate Reviews

Revenue: The Case of Yelp.com, which explored how restaurant reviews on Yelp affect their bottom lines.) Reviewing The Reviewers After spending some time on Yelp, Luca questioned whether the site's star-based rating system (five stars for the best) truly reflected the... View Details

Keywords: by Kim Girard; Food & Beverage

20 Feb 2025
Blog Post

IFC India 2025: Building Resilience - Mumbai’s Journey to Sustainable Water Management

in older buildings, many dating back to the 1950s. This highlights the urgent need for upgrades to infrastructure to ensure water quality reaches end-users. Colaba Sewage Treatment Plant Visit At the sewage treatment facility, the scale... View Details

04 Dec 2000
What Do You Think?

Have We Overdone Deregulation and Privatization?

consumers were that deregulation: (1) unleashes the power of a self-correcting free market (Jeff Struck), giving customers services at prices they are willing to pay and quality levels that they are willing to pay for (at least in the... View Details

Keywords: by James Heskett

15 May 2007
First Look

First Look: May 15, 2007

more likely to attract revenue-generating alliances with downstream partners; however, (ii) the positive relationship between in-licenses and downstream alliances attenuates as firms mature, and (iii) the diversity and the quality of the... View Details

Keywords: Martha Lagace

15 Mar 2019
Blog Post

PART 3: Military Transition and the JD/MBA - Getting on the JD/MBA Path

requirements and need the same quality of experiences. There is a wealth of information out there about the application process. I don’t have many golden nuggets to add, except to say that by thinking long and hard about why you’re... View Details

03 Oct 2024
Blog Post

Van den Ende Rozen

the auction house determines the price for direct sales as well. While it’s difficult to create a consumer-recognized brand of flowers, Van den Ende Rozen still strives to produce the highest quality of roses for all to enjoy. View of the... View Details

24 Apr 2014
News

Reinventing perceptions of Africa through wine

their country. After visiting a wine festival in Soweto, South Africa, in 2005, Cuffe and her husband, Khary Cuffe (MBA 2007), realized that by establishing Heritage Link Brands and distributing these quality wines, they could show that... View Details

24 Apr 2014
News

Clean water that provides a trickle-down effect

As chairman and CEO of Ayala Corporation, Jaime Augusto Zobel de Ayala (AB 1981, MBA 1987) is enhancing the quality of life of more than six million people, approximately one-third of whom belong to the low-income sector in Manila, by... View Details

01 Dec 2010
News

A Smooth Stretch

explained, “Yoga became a great way to work my body and quiet my mind at a time when my life as a full-time mother of two small children was feeling quite chaotic.” And yoga also offered a great business opportunity, Hanna realized, for fashionable fitness apparel,... View Details

Keywords: Yoga; Apparel Manufacturing; Manufacturing

04 Jun 2014
What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

some people will always need references such as brands. Others will be more adventurous, enjoying the search for new features. "At the core of human behaviour is human biology and that will not change because of information technology." There were doubts both... View Details

Keywords: by James Heskett; Advertising; Consumer Products; Technology

December 2012 (Revised August 2013)
Case

Nestlé: Agricultural Material Sourcing Within the Concept of Creating Shared Value (CSV)

By: Ray A. Goldberg and Lorin A. Fries

Corporate Head of Agriculture Hans Jöhr's mind raced in anticipation of the executive board meeting that afternoon. Jöhr recognized the meeting as a key opportunity to strategize far into the future, reexamining how his team's efforts in sustainable agricultural... View Details