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  • March 1999
  • Case

MySoftware Company (A)

By: H. Kent Bowen and Nicole Tempest
In 1997, Gregory Slayton took the position as CEO of MySoftware, which had been experiencing revenue and operating losses for the past two years. Within 90 days, he stabilized the company through a combination of cost cutting, financial discipline, and accountability... View Details
Keywords: Decisions; Cost Management; Profit; Employees; Growth and Development Strategy; Operations; Outcome or Result; Partners and Partnerships; Internet and the Web; Applications and Software; Information Technology Industry
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  • July 1993 (Revised April 1999)
  • Case

ABB's Relays Business: Building and Managing a Global Matrix

By: Christopher A. Bartlett
Describes the development and management of the relays business area (BA) in ABB's global matrix organization. Focuses on three levels of management--corporate, BA, and operating company. Highlights the roles and responsibilities of individuals at each level as ABB... View Details
Keywords: Multinational Firms and Management; Business or Company Management; Business Strategy; Organizational Structure; Managerial Roles; Management Practices and Processes; Employees; Organizational Culture; Success; Manufacturing Industry
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  • Article

The Best of Both Worlds: Integrating Conscious and Unconscious Thought Best Solves Complex Decisions

Two studies address the debate over whether conscious or unconscious mental processes best handle complex decisions. According to Unconscious Thought Theory (Dijksterhuis & Nordgren, 2006), both modes of thinking have particular advantages: conscious thought can follow... View Details
Keywords: Forecasting and Prediction; Values and Beliefs; Information; Knowledge Management; Management Skills; Management Style; Measurement and Metrics; Success; Research; Cognition and Thinking; Personal Characteristics; Perception
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  • 30 Jun 2020
  • What Do You Think?

Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?

student as a DBA-- doctor of business administration--student.”) David Wittenberg was more to the point, arguing that it is not inadequate recruitment efforts that are producing disparate enrollments. “Let’s do everything in our power to improve View Details
Keywords: by James Heskett; Education
  • 29 Oct 2018
  • Research & Ideas

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

advising on everything from the type of auction to run to where to set reserve prices. “Tech firms have also hired economists to solve challenges relating to the choice of outcome of advertising, such as pay-per-click versus... View Details
Keywords: by Roberta Holland; Technology; Education
  • 22 Mar 2017
  • Research & Ideas

What's the Ideal Frequency for a Sales Quota?

higher-profit sales, then giving them a less-frequent quota—consistent with the length of the sales process—would make sense. The important thing is to consider what kind of outcome you want." Readers: Have you found that quotas... View Details
Keywords: by Carmen Nobel
  • 22 Oct 2012
  • Research & Ideas

Not Your Father’s State-Run Capitalism

businesses, the problem isn't so much agency issues within the firm as much as it is public cronyism, with companies jockeying to curry favor with government for preferential investments or loans based on political connections. "In that case, government investments may... View Details
Keywords: by Michael Blanding
  • December 2010
  • Article

The Case for Professional Boards

By: Robert C. Pozen
When the world's largest financial institutions had to be rescued from insolvency in 2008, many experts laid the blame at the feet of corporate boards. But insufficient board oversight is a problem that had supposedly been solved in 2002. As the United States... View Details
Keywords: Financial Institutions; Insolvency and Bankruptcy; Governing and Advisory Boards; Failure; Accounting Audits; Quality; Behavior; Legal Liability; Experience and Expertise; Corporate Governance; Governance Controls; Performance Effectiveness; United States
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  • 04 Feb 2014
  • First Look

First Look: February 4

choices to optimally guide the other choices." This definition captures the idea of strategy as the core of an intended course of action that is potentially flexible and adaptive. It coincides with the equilibrium outcome of a... View Details
Keywords: Sean Silverthlorne
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

key components for taking care of yourself after performing a necessary evil.” It is important to note, however, that we did not gather data about outcomes in this study, so we cannot conclude that any particular method of handling the... View Details
Keywords: by Martha Lagace
  • 08 Feb 2016
  • Research & Ideas

The Civic Benefits of Google Street View and Yelp

to use it, and when not to use it.” Taming the data flow To get a handle on all this data and to better predict outcomes of policies, Luca believes cities need to develop algorithms to coordinate their own data with online information. In... View Details
Keywords: by Michael Blanding; Consumer Products
  • 07 Dec 2011
  • Research & Ideas

Are Creative People More Dishonest?

outcomes of creativity without triggering the bad outcomes?" While "The Dark Side of Creativity" doesn't answer that question directly, Gino hopes that the research will remind innovative organizations not to give short... View Details
Keywords: by Carmen Nobel; Advertising
  • 27 Aug 2013
  • First Look

First Look: August 27

outcomes while controlling for the endogenous matching of projects and organizational forms. Solo firm leases are less profitable than alliance leases because alliance members combine their information and expertise. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

made a series of changes and created a process for analyzing bias. Had the executives considered how to account for unintended consequences in their outcome metrics—and perhaps engaged a diverse user group to understand their... View Details
Keywords: by Danielle Kost
  • 31 Jul 2018
  • First Look

New Research and Ideas, July 31, 2018

diversity of motivations for advice giving, it extends the set of advice-exchange outcomes to be considered beyond those previously emphasized. Second, it highlights previously unexplored aspects of the advisor role that are likely to... View Details
Keywords: Dina Gerdeman
  • 23 Jan 2018
  • First Look

First Look at New Research and Ideas, January 23, 2018

Linking Maternal Employment and Adult Children’s Outcomes By: McGinn, Kathleen L., Mayra Ruiz Castro, and Elizabeth Long Lingo Abstract—Analyses relying on two international surveys from over 100,000 men and women across 29 countries... View Details
Keywords: Sean Silverthorne
  • 07 Jun 2016
  • First Look

June 7, 2016

Medicaid Services (CMS) indicated that CMS embraces value as a priority. Nonetheless, serious questions remain as to whether the ACA has improved the value Americans receive in cancer care. Value in cancer care balances outcomes that... View Details
Keywords: Sean Silverthorne
  • 10 Oct 2005
  • Research & Ideas

Homers: Secrets on the Factory Floor

probably partly allowed the industry to survive. Periods of idleness might coexist with intense overtime. During these times, outcomes that might appear minor—such as these homers—help sustain organizational effectiveness and the capacity... View Details
Keywords: by Sean Silverthorne; Manufacturing
  • 08 Nov 2024
  • HBS Case

What Wartime Service Taught These Historic Leaders

Walt Disney’s time in Paris during the waning days of World War I helped shape him into a visionary entrepreneur who would ultimately build a beloved international brand. Dwight Eisenhower and Robert McNamara discovered the importance of humility and how to motivate... View Details
Keywords: by Avery Forman; Entertainment & Recreation
  • 16 Jun 2009
  • First Look

First Look: June 16

outcomes reporting. The case also provides a window into the Swedish Health Care System. Purchase this case: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709494 The Newspaper Industry in Crisis Harvard Business School Note... View Details
Keywords: Martha Lagace

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