Importing - Publications - Faculty & Research

February 1989 (Revised August 1989)
Case

Portman Hotel Co.

A brand new hotel has opened with a new service strategy: import to America Asian-style service using a butler-like employee group called the personal valets. To achieve this high level of service, the hotel has paid great attention to its human resource policies,... View Details

Keywords: Business or Company Management; Service Delivery; Employees; Accommodations Industry; Asia; North America

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02 Oct 2018
News

How Companies Can Tap Into Talent Clusters

23 Feb 2017
News

If Democrats Want to Challenge Trump, They Need a New Strategy

Modern Project Finance: A Casebook

Written as a guide to the dynamic and increasingly important field of project finance, this casebook provides detailed descriptions and analysis of 20 project-financed transactions. Other books describe what project finance is and how it works. In this book, Benjamin... View Details

Entry into Platform-based Markets

This paper examines the relative importance of platform quality, indirect network effects, and consumer expectations on the success of entrants in platform-based markets. We develop a theoretical model and find that an entrant's success depends on the strength of... View Details

24 Oct 2018
Sharpening Your Skills

Startup or Established Company? Which Is Best for You?

you’ve developed over your career and applying them to a new situation in itself can be a very enlightening experience. Who do you want to work with? How important is the size and culture of the team you’ll work with? Remember, you’ll... View Details

Keywords: by Julia B. Austin

Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

IPU leadership team. Patient and clinician scheduling is critical to success. The processes of care need to be well defined and mapped accurately. Whenever possible standard care processes need to be followed. It is especially important... View Details

21 Apr 2023
Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

attention share it captures, understanding why consumers engage with digital products is important beyond this market—for instance, gambling-like motives also drive media and entertainment consumption.” "It’s a balancing act between... View Details

Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting

17 Sep 2007
Research & Ideas

Broadband: Remaking the Advertising Industry

recently, advertisers have tapped into the popularity of social networking sites like MySpace and Second Life to create intriguing campaigns and an important presence. Q: Why is dissatisfaction increasing with traditional TV advertising?... View Details

Keywords: by Julia Hanna; Advertising; Media & Broadcasting; Publishing

Web

Leadership Fellows

– Ability to work on and influence projects of key strategic importance to the organization with the potential to help build organizational capacity. Leadership – An experience that involves management and leadership development... View Details

Web

2023 Reunion Presentations - Alumni

a decrease in direct US sourcing from China, with low-wage locations (e.g., Vietnam) and nearshoring/friendshoring alternatives (e.g., Mexico) gaining in import share. In this session, we will discuss several cautionary notes on policies... View Details

30 Nov 2010
Working Paper Summaries

The New Face of Chinese Industrial Policy: Making Sense of Anti-Dumping Cases in the Petrochemical and Steel Industry

Keywords: by Regina Abrami & Yu Zheng; Manufacturing; Chemical

06 Jun 2016
Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

entrepreneurial leaders as they collect more data. Differentiating serial founders and first-time founders Not all founders are cut from the same cloth, the study underscores. Analysis of the pilot data also revealed important differences... View Details

Keywords: by HBS Working Knowledge

Web

HBS Fund - Alumni

Program Enable the School to attract the most talented students, regardless of their financial means, and to continually innovate to prepare future leaders for an ever-changing world. Watch Dean Srikant Datar briefly explain why the HBS Fund is so View Details

12 PM – 1 PM EDT, 20 Oct 2016
Webinars: Trending@HBS

Developing and Delivering Strong Pitches

Entrepreneurs--whether building and launching their own venture or launching new ventures in established businesses--are called on daily to explain the business opportunity they are pursuing to potential customers, partners, suppliers, advisers, investors, and... View Details

21 Feb 2017
First Look

First Look at New Research: February 21

strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an in-depth look at a single organization—the high-tech giant Rakuten—in the five years following its English... View Details

Keywords: Carmen Nobel

02 Mar 2007
What Do You Think?

What Is the Government’s Role in US Health Care?

their skills" in providing basic healthcare. And Hakan Hillerstrom implied that consumer education and choice may be an important response to many of these challenges. In spite of the issues' complexity, Richard Fallis offered the... View Details

Keywords: by Jim Heskett; Health

12 Apr 2017
Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

very important to their patients.” Here’s what happened when the doctors chose not to follow the standard scheduling policy: In total, the time it took to read an image increased by 13 percent. That lost time cost the firm a lot of... View Details

Keywords: by Carmen Nobel; Health

29 Nov 2022
Research & Ideas

Is There a Method to Musk’s Madness on Twitter?

lot of other global regimes that may have problems with what Musk is doing here. There are any number of problems that could arise. Data privacy is an important issue. The other important issue is the... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Technology

09 Feb 2024
HBS Case

Slim Chance: Drugs Will Reshape the Weight Loss Industry, But Habit Change Might Be Elusive

foods, but the success is very minimal. People like french fries. A digital health system [like the Noom app] could work, if people didn’t quit using it after two or three years. And there are consumer programs. Weight Watchers filled an View Details

Keywords: by Lane Lambert; Health; Pharmaceutical

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