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  • All HBS Web  (6,721)
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  • 13 Jun 2018
  • Sharpening Your Skills

That Costs HOW Much?

graphicola Price is important to consumers not just because it determines whether they can afford to purchase that purse or patio set. The cost of an item sets the buyer's expectations as to how the product or service will perform and... View Details
Keywords: by Sean Silverthorne; Retail
  • 08 Jul 2024
  • Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

of digital technology that can help leaders achieve their strategic priorities. It’s vital for managers to engage with some of the basics of computer science because “they give people a framework to think about the direction that... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 10 Sep 2014
  • Research & Ideas

Become a Value Creator

give up something you want. It's a very hard thing to do, and no one is ever going to be perfect at it," Hall says. "But if you make it your goal to be a value creator, then it becomes an instinct,... View Details
Keywords: by Dina Gerdeman
  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

giving an arithmetic average rating based on collective reviews. The problem, Luca says, is that star systems such as these aren't as accurate, or optimal, as they could be. "Arithmetic averages are only optimal under very restrictive... View Details
Keywords: by Kim Girard; Food & Beverage
  • 08 Oct 2007
  • Research & Ideas

Management Education’s Unanswered Questions

give back, is misguided. The heart of a profession is that it is in the course of doing one's work that one is actually doing good and fulfilling the duty that is demanded of professionals. My worry—and this... View Details
Keywords: by Martha Lagace; Education
  • 10 Jan 2008
  • Sharpening Your Skills

Sharpening Your Skills: Operations Management

and involves all levels of the organization. How Can Operations Become A Competitive Advantage? Operations and the Competitive Edge Many managers expect operations organizations to fulfill only a support... View Details
  • 06 Oct 2011
  • What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

Several respondents suggested that the successful use of such analytics require much more than the data itself. For example, Doug Elliott commented that "The lesson of 'Moneyball' is about knowing what to look for in the first place. You first have to be an expert... View Details
Keywords: by James Heskett
  • 17 Sep 2001
  • Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

all the kinds of transactions? A: No, actually, that's the easy part of the problem. And that's proven by the fact that frequent shopper programs are able to deliver coupons and in some cases, samples, to... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 26 Jul 2016
  • Research & Ideas

Where will Pokémon Go with Your Personal Information?

Shih: It has a lot of potential for misuse and could cause safety problems. It’s going to mine a load of data. The question is: do people really want to share that much information? The bargain on the modern internet is: “You’ll View Details
Keywords: Re: Willy C. Shih; Video Game; Entertainment & Recreation
  • 09 Jul 2012
  • Research & Ideas

The Unconscious Executive

What strategy do you use when making complex decisions? Do you burn the midnight oil to carefully weigh the pros and cons of each alternative? Or do you take your mind off the decision and follow the age-old... View Details
Keywords: by Martha Lagace
  • 29 Oct 2014
  • Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

eventually lost out. In this case, says Ahuja, the company may have been better off giving up its product and instead profiting by licensing the idea to Gillette or another large company. "Companies... View Details
Keywords: by Michael Blanding; Technology
  • 02 Jun 2011
  • What Do You Think?

Is it Time for a National Bankruptcy?

example, debt seems to be on the mind of a lot of people. That's ironic at a time when, as one CEO recently told me, "There is a sale on money." (One company with which I am familiar acted on that belief recently by borrowing a billion dollars that it didn't... View Details
Keywords: by Jim Heskett
  • 25 Feb 2020
  • Research & Ideas

For Migrant Workers, Homesickness Can Reduce Productivity

economic construct; it’s a psychological construct—the happiness one gets by being close to family and friends—and it needs to be taken into account.” By giving workers the flexibility to take vacation time... View Details
Keywords: by Kristen Senz
  • 06 Mar 2019
  • Sharpening Your Skills

Has the Glass Ceiling Been Broken (or at Least Cracked)?

workplace—starting with job listings. What Will It Take to Achieve Gender Equality in Leadership?James Heskett's readers question the meaning of "gender equality" and ponder ways to give women... View Details
Keywords: by Sean Silverthorne
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

says Groceries $88, Delivery $8? In a recent working paper titled "The Framing Effect of Price Format," HBS Associate Professor Luc Wathieu and coauthor Marco Bertini of the London Business School attempt to understand the consumer... View Details
Keywords: by Sean Silverthorne; Retail
  • 27 Jul 2009
  • Research & Ideas

Social Network Marketing: What Works?

camera. Sony can either advertise on Facebook and accept a very low click-through rate, or give away free cameras to several Facebook members (potentially at a lower cost than advertising) View Details
Keywords: by Sarah Jane Gilbert; Advertising; Publishing; Retail
  • 10 Mar 2011
  • What Do You Think?

To What Degree Does the Job Make the Person?

retired." This led Illysa to comment, "One more reason we must choose not only our careers but our work places carefully: who do we want to become?" Heidi Olson wondered "if the change in hormones when gaining power is responsible for some of the... View Details
Keywords: by James Heskett
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a profession, with the social... View Details
Keywords: by Dina Gerdeman; Green Technology
  • 20 Sep 2004
  • Research & Ideas

How Consumers Value Global Brands

compete not only to offer the highest value products but also to deliver cultural myths with global appeal. "Global brands make us feel like citizens of the world, and they somehow give us an... View Details
Keywords: by Douglas B. Holt, John A. Quelch & Earl L. Taylor
  • 31 Oct 2014
  • Op-Ed

Ebola’s Call To Arms About Disaster Preparedness

it is self-limiting. It is chiefly a disease of caregivers for that very reason. In that regard, we must give the doctors and nurses on the front lines credit for being willing to take significant risks to... View Details
Keywords: by Gautam Mukunda; Health
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