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- All HBS Web (2,648)
- Faculty Publications (833)
- 04 Jun 2013
- First Look
First Look: June 4
predicted by the theory. Publisher's link: http://www.people.hbs.edu/mrhodeskropf/VCRiskReturn59.pdf 2006 Harvard Business Review Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction... View Details
Keywords: Sean Silverthorne
- 01 Mar 2005
- News
Campaign Passes Goal, Continues
In addition, our new first-year course in leadership and corporate accountability is influencing business schools everywhere. The cost of being a pioneer in all these domains is high.” HBS, he noted, continually strives to improve its... View Details
- October 2016 (Revised November 2016)
- Case
DO & CO: Gourmet Entertainment
By: Juan Alcácer and Esel Çekin
This case is about a global catering, restaurant, and hospitality company, DO & CO, growing geographically with its existing businesses while also adding new brands to its portfolio. The company had $1 billion in revenues in 2015 from its three divisions: airline... View Details
Keywords: Strategy; International Expansion; Operational Constraints; Three-dimensional Growth; Value-added Approach; Brand Acquisition; Airline Catering; Airline Industry; Event Catering; Hospitality; Profitable Growth; Team Management; Competition; Talent and Talent Management; Corporate Strategy; Operations; Brands and Branding; Value Creation; Globalized Firms and Management; Expansion; Acquisition; Growth and Development Strategy; Service Industry; Service Industry; Service Industry
Alcácer, Juan, and Esel Çekin. "DO & CO: Gourmet Entertainment." Harvard Business School Case 717-416, October 2016. (Revised November 2016.)
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
Editor's note. In the United States, a primary provider of health care is through employers. "Every corporation is a player in public health," writes John A. Quelch in a new book of case studies, Consumers, Corporations, and... View Details
- 03 Jun 2014
- First Look
First Look: June 3
quite limited. The best path forward involves extensive experimentation and careful evaluation. Publisher's link: http://press.uchicago.edu/ucp/books/book/distributed/I/bo18508109.html August 2013 Advances in Strategic Management The Effect of Institutional Factors on... View Details
Keywords: Sean Silverthorne
- 14 Oct 2009
- First Look
First Look: October 14
capitalize on its innovation: strengthening antitrust and intellectual property rights enforcement; improving the legal infrastructure (e.g., producing more corporate lawyers); lowering barriers to entry for foreign investment; and... View Details
Keywords: Martha Lagace
- 20 Nov 2007
- First Look
First Look: November 20, 2007
Burton had to assess the plans from a global perspective. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=508009 The Hertz Corporation (A) Harvard Business School Case 208-030 Examines the leveraged... View Details
Keywords: Martha Lagace
- 01 Dec 2002
- News
Mary Callahan Erdoes
the case. In the U.S. service sector, which makes up two-thirds of our economy, inflation is still running at 3 percent. So while some manufacturing businesses are experiencing price deflation for the first time in the postwar era, the... View Details
Keywords: Deborah Blagg
- 08 Feb 2016
- Research & Ideas
The Civic Benefits of Google Street View and Yelp
Even as citizens generate more data than ever before, most cities haven’t taken full advantage of that information flow to improve services and become more efficient. “Historically, cities have been moving in analog, trying to measure... View Details
- 01 Dec 2005
- News
A Matter of Opinion
1932 in New York City, where his father ran a small clothing-manufacturing business in the Garment District. After attending progressive city schools, Navasky graduated from Swarthmore College in 1954 with Phi Beta Kappa honors in the social sciences. Next came Army... View Details
- 17 Jul 2012
- First Look
First Look: July 17
Review 90, nos. 7-8 (July-August 2012) Abstract The article argues that U.S. taxation reform should reduce corporate taxes, incorporate an awareness of the global marketplace, and generate revenue-neutral incentives for innovation.... View Details
Keywords: Sean Silverthorne
- 18 Mar 2014
- News
The Oz of Data Opens the Curtain
predict their future purchasing activities in ways never before possible. The information is then sold to corporate marketers. Combining that capability with input from social media, such as a partnership with Facebook that Acxiom... View Details
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
they can relocate their headquarters to a hub, as GE recently did (but make them much smaller). A less expensive strategy is to create an innovation lab or corporate outpost in a talent cluster, as Walmart did with Walmart Labs. The most... View Details
Keywords: Dina Gerdeman
- 30 Jun 2009
- First Look
First Look: June 30
shareholders. These results suggest that the domestic operations of U.S. multinationals were not financially constrained and that these firms were reasonably well-governed. The results have important implications for understanding the impact of U.S. View Details
Keywords: Martha Lagace
- 15 Sep 2008
- Research & Ideas
The Coming Transformation of Social Enterprise
sector. In a way they become the catalysts for internal change. Q: Many alumni get involved with corporate social responsibility (CSR) initiatives. Critics of CSR often cite Milton Friedman, who famously said that "the social... View Details
Keywords: by Roger Thompson
- 13 Sep 2019
- Blog Post
An Uncommon Summer: Project Management at an Education Non-Profit
This article is a repost from the Social Enterprise Initiative blog. Prior to Harvard Business School, I spent eight years on active duty military service as an Aviation officer and helicopter pilot in the United States Army. My career... View Details
- 01 Jun 2015
- News
Alumni and Faculty Books for June 2015
High-Profit Strategies in the Age of Techno Service by John A. Goodman (MBA 1971) (AMACOM) These days businesses have more opportunities to enhance the customer experience than ever before. Goodman explains how businesses can design and... View Details
- 20 Jan 2015
- First Look
First Look: January 20
S., Mary L. Witkowski, Megan Abbott, Alexis Guzman, Laurence Higgins, John Meara, Erin Padden Abstract—The article discusses corporate social responsibility (CSR) programs. In the authors' view many of these programs consist of disparate,... View Details
Keywords: Sean Silverthorne
- 04 Feb 2014
- First Look
First Look: February 4
enough. Fisher had an opportunity; his successor had a crisis. What can leaders do before the depth and scope of their companies' crises come into focus? How can they initiate major transformations proactively? As researchers and managers who have been involved in... View Details
Keywords: Sean Silverthlorne
- 21 Nov 2019
- Blog Post
Finding My North Star at the Crossroads of Profit and Purpose
and career choices. Graduating from IIT Kharagpur, I decided to join Schlumberger – the world’s largest oilfield services company. Schlumberger, founded in 1926, in many ways reminded me of Tata Steel, a company that cares for its people... View Details