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  • 24 Jun 2014
  • First Look

First Look: June 24

trust, employee commitment, and "ownership" behaviors of both employees and clients-could explain and be used to predict up to half of the difference in operating income between agency offices of a global service provider. The paper calls for View Details
Keywords: Sean Silverthorne
  • 29 Oct 2013
  • First Look

First Look: October 29

http://hbr.org/search/214005-PDF-ENG Harvard Business School Case 114-009 Contempo Technologies, Inc. and Betty Sievers: A Clash of Interests in an Uncertain Time In an era of rapidly evolving systems of health View Details
Keywords: Sean Silverthorne
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

established market. Mapping a product's or service's delivery chain can identify opportunities where removing a link from the delivery chain will allow people to do for themselves what they previously had to rely on others to do for them. The View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 24 Apr 2012
  • First Look

First Look: April 24

theoretical framework contribute to our understanding of the nature of expert influence and how and why functional groups, such as risk managers, can become influential. Download the paper: http://www.hbs.edu/research/pdf/11-068.pdf Measuring Teamwork in View Details
Keywords: Carmen Nobel
  • 23 Aug 2016
  • First Look

August 23, 2016

over time. Two lab studies replicate our main findings and show that behavioral biases due to differences in perceptions of expertise drive the effect. Our research contributes not only to operations research, but also to the practice of View Details
Keywords: Sean Silverthorne
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

given the increased focus on containing health care costs, perhaps those machines could supplement more advanced equipment used for initial screenings or at community hospitals. There is great possibility... View Details
Keywords: by Martha Lagace
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

(i.e., information about the files)   Fast downloads   Works well with iPod   We built an economic model to improve our understanding of how both forms of digital distribution interact. While this methodology restricts somewhat the scope of the analysis, it allows... View Details
Keywords: by Sean Silverthorne; Music
  • 10 Jun 2014
  • First Look

First Look: June 10

such as talent and capital, away from wealth creation and toward wealth distribution. It distorts thinking. Restoring the balance of power is critical to the competitiveness and the health of the rest of the economy. Limits on the size... View Details
Keywords: Sean Silverthorne
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

the team. Have key technical skills so you can advise the team. Collaborate across the company. And finally, be a strong decision maker. Plant the greener pastures. Ensure that high-revenue employees have options within the company for “intrapreneurial” activities,... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 13 Nov 2007
  • Research & Ideas

Six Steps for Reinvigorating America

to act as "citizen diplomats," spreading greater understanding of our values and helping countries that empower their people and build their economies. Develops an ethos of a community that cares about others and a program of... View Details
Keywords: by Sean Silverthorne
  • 28 Jan 2014
  • First Look

First Look: January 28

After an overview of Boston Children's Hospital and its local health care market environment, the case presents process maps and financial data relating to patients making office visits to a plastic surgeon... View Details
Keywords: Sean Silverthorne
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

Bangladesh, Africa, and Chile, benefiting the public as well as their own enterprises. He then describes how an Indian health care organization is tackling institutional voids as it expands into medical... View Details
Keywords: Dina Gerdeman
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

the health care "soft" infrastructure in such emerging markets? Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=709429 Threadless: The Business... View Details
Keywords: Martha Lagace
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