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  • Article

A Megastudy of Text-Based Nudges Encouraging Patients to Get Vaccinated at an Upcoming Doctor's Appointment

By: Katherine L. Milkman, Mitesh S. Patel, Linnea Gandhi, Heather N. Graci, Dena M. Gromet, Hung Ho, Joseph S. Kay, Timothy W. Lee, Modupe Akinola, John Beshears, Jonathan E. Bogard, Alison Buttenheim, Christopher F. Chabris, Gretchen B. Chapman, James J. Choi, Hengchen Dai, Craig R. Fox, Amir Goren, Matthew D. Hilchey, Jillian Hmurovic, Leslie K. John, Dean Karlan, Melanie Kim, David Laibson, Cait Lamberton, Brigitte C. Madrian, Michelle N. Meyer, Maria Modanu, Jimin Nam, Todd Rogers, Renante Rondina, Silvia Saccardo, Maheen Shermohammed, Dilip Soman, Jehan Sparks, Caleb Warren, Megan Weber, Ron Berman, Chalanda N. Evans, Christopher K. Snider, Eli Tsukayama, Christophe Van den Bulte, Kevin G. Volpp and Angela L. Duckworth
Many Americans fail to get life-saving vaccines each year, and the availability of a vaccine for COVID-19 makes the challenge of encouraging vaccination more urgent than ever. We present a large field experiment (N = 47,306) testing 19 nudges delivered to patients via... View Details
Keywords: Vaccination; COVID-19; Nudge; Influenza; Field Experiment; Health; Communication Strategy; Behavior
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  • 2020
  • Working Paper

Automation and the Plight of Young Workers: Evidence from the Automation of Telephone Operation in the Early 20th Century

By: Daniel P. Gross and James J. Feigenbaum
Telephone operation was one of the most common jobs for young American women in the early 1900s. Between 1920 and 1940, AT&T adopted dial service in over half of U.S. telephone exchanges, automating away a legion of operators. We show that upon a city's adoption of... View Details
Keywords: Employment; Labor; Gender; Technology Adoption; History; Telecommunications Industry; United States
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  • January 2005 (Revised November 2009)
  • Case

Tata Consultancy Services

By: Rohit Deshpande and Seth Schulman
As CEO of Tata Consultancy Services (TCS), S. "Ram" Ramadorai had grown the company into an emerging IT services powerhouse, with marquee clients such as General Electric, offices in 32 countries, and revenues of nearly $2 billion dollars. Now, he was about to steer... View Details
Keywords: Initial Public Offering; Job Cuts and Outsourcing; Labor; Competitive Strategy; Information Technology; Consulting Industry; India; United States
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  • February 1997
  • Case

Advent of Venture Capital in Latin America, The

By: Debora L. Spar
Widely regarded as the leader in international private equity, Advent International is considering the establishment of a private equity fund in Latin America in 1996. Typically, Advent entered new private equity markets through the creation of multicountry regional... View Details
Keywords: Venture Capital; Joint Ventures; Market Entry and Exit; Globalized Markets and Industries; Financial Services Industry; Boston; Latin America
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  • 20 Jan 2017
  • News

The Economy And Trump: Gestures Versus Policy

    Borrowing to Live: Consumer and Mortgage Credit Revisited

    Americans are awash in debt. Credit undergirds daily life more than ever before—it is one of the defining aspects of life in the United States today. The damage from a depressed housing market is exacerbated by the subprime lender implosion, sending shock waves... View Details

    • 05 Dec 2022
    • What Do You Think?

    How Would Jack Welch’s Leadership Style Fare in Today’s World?

    think? Share your thoughts in the comments below. References: William D. Cohan, Power Failure: The Rise and Fall of an American Icon (Portfolio/Penguin, 2022) David Gelles, The Man Who Broke Capitalism: How Jack Welch Gutted the Heartland... View Details
    Keywords: by James Heskett; Industrial Products; Media & Broadcasting; Medical Devices & Supplies; Manufacturing
    • 02 Jun 2022
    • Research & Ideas

    Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

    2008 book, Gross National Happiness: Why Happiness Matters for America—and How We Can Get More of It. And while his next move was to run the American Enterprise Institute (AEI) think tank, he couldn’t shake the topic. It wasn’t just a... View Details
    Keywords: by Dan Morrell
    • 2024
    • Working Paper

    The Effects of Medical Debt Relief: Evidence from Two Randomized Experiments

    By: Raymond Kluender, Neale Mahoney, Francis Wong and Wesley Yin
    Two in five Americans have medical debt, nearly half of whom owe at least $2,500. Concerned by this burden, governments and private donors have undertaken large, high-profile efforts to relieve medical debt. We partnered with RIP Medical Debt to conduct two randomized... View Details
    Keywords: Borrowing and Debt; Credit; Outcome or Result; Well-being; Personal Finance
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    • 4 Oct 2021
    • Other Presentation

    Amy Edmondson, Professor Leadership & Management at Harvard

    By: Amy C. Edmondson and Guy Bloom
    Amy C. Edmondson is an American scholar of leadership, teaming, and organizational learning. She is currently the Novartis Professor of Leadership at Harvard Business School. Amy is the author of seven books and more than 75 articles and case studies.
    She is... View Details
    Keywords: Psychological Safety; Leadership; Organizations; Performance Effectiveness
    Related
    • April 2011 (Revised July 2011)
    • Case

    Renewing GE: The Africa Project (A)

    By: David A. Thomas and Stephanie J. Creary
    This case profiles the evolution of General Electric's African American Form (AAF), an employee affinity group, and its efforts to increase the company's involvement in Africa. The AAF formed in 1991 to help advance GE's recruitment, retention and development of black... View Details
    Keywords: Diversity; Global Strategy; Multinational Firms and Management; Employees; Employee Relationship Management; Corporate Social Responsibility and Impact; Corporate Strategy; Expansion; Africa; United States
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    • 1998
    • Article

    Looking Inside the Fishbowl of Creativity: Verbal and Behavioral Predictors of Creative Performance

    By: J. Ruscio, D. M. Whitney and T. M. Amabile
    This study set out to identify specific task behaviors that predict observable product creativity in three domains and to identify which of those behaviors mediate the well-established link between intrinsic motivation and creativity. One-hundred fifty-one... View Details
    Keywords: Creativity; Cognition and Thinking; Behavior
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      Code.org

      During a break after starting and selling several successful technology based startups, Hadi Partovi decided to make a short film to inspire students to learn computer science. “Code.org started as a hobby project,” Hadi said. “I had helped pay my way through... View Details

      • 08 Aug 2022
      • HBS Case

      Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

      user-generated videos, cover dances, and remixes. Video: BTS teamed with American singer Halsey for their 2019 single "Boy with Luv." The song's video was viewed 75 million times on YouTube within 24 hours of its release. The ARMY flooded... View Details
      Keywords: by Shalene Gupta; Media & Broadcasting; Music
      • Web

      HBS - The year in Review

      Museum of American Art Jenny Zhou, Harlem Children's Zone Leadership Fellows Press Release Alumni Achievement Awards 50th Cohort Each year, the School recognizes a small number of outstanding alumni by conferring on them its highest... View Details

        Richard F. Meyer

        Richard F. Meyer is Professor of Business Administration at the Harvard Business School. Professor Meyer received his Ph.D. from Harvard University and spent the first ten years of his career in the Management Services Division of Arthur D. Little, Inc., serving as a... View Details
        • 08 Mar 2021
        • In Practice

        COVID Killed the Traditional Workplace. What Should Companies Do Now?

        A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
        Keywords: by Dina Gerdeman
        • 05 Dec 2022
        • Research & Ideas

        5 Companies Where Employees Move Up the Ladder Fast

        Companies vying to fill entry-level roles should take a page from AT&T and American Express and offer aggressive advancement opportunities to workers without college degrees to help expand the talent pool, says a new report. According... View Details
        Keywords: by Pamela Reynolds
        • Web

        Lehman Brothers: 1850 - 2008 | Baker Library | Bloomberg Center | Harvard Business School

        Library Search Search Search Slide 1 Intro Homepage Section LEHMAN BROTHERS 1850 - 2008 Exhibition The story of one of the country’s oldest investment banks, its reach into nearly every sector of the American economy, and the impact of... View Details
        • Web

        Team - Case Method Project

        teaching at Harvard Business School (twelve times) and the American Risk and Insurance Association’s Annual Kulp-Wright Book Award for the “most influential text published on the economics of risk management and insurance.” He also helped... View Details