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  • 08 Nov 2011
  • First Look

First Look: Nov. 8

industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand equations for fast-food... View Details
Keywords: Sean Silverthorne
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

as a result, but also avoiding disasters. The ice cream and other foods businesses were built patiently by the acquisition of one local firm after another, and their melding into the Unilever model. Following the National Starch acquisition, larger targets were... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • Web

General Management Curriculum - Faculty & Research

, Ben Creo Spring 2026 Q3Q4 3.0 Field Course: Business Plans for Innovating in Health Care, Q2 (also listed under Technology & Operations Management) Regina Herzlinger , Ben Creo Fall 2025 Q2 1.5 Field Course: Investing for Impact (also... View Details
  • 24 Feb 2021
  • Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

leadership, strategy, and negotiations in several conflicts, ranging from the ancient Peloponnesian Wars between Athens and Sparta, to World War I and World War II, to the Korean War and the 1962 Cuban Missile Crisis. While it may sound like a View Details
Keywords: by Lane Lambert
  • 23 Jun 2009
  • First Look

First Look: June 23

port their data between products securely and reliably. This paper reviews the rationale for these principles and examines their impact on competition in the cloud computing ("Internet-software") environment. Download the paper:... View Details
Keywords: Martha Lagace
  • February 2022 (Revised January 2024)
  • Supplement

Winning Business at Russell Reynolds (C)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
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  • 01 Oct 2013
  • First Look

First Look: October 1

new debt, we interpret firm's switching from loans to bonds as a contraction in bank credit supply. We find strong evidence of substitution from loans to bonds at times characterized by tight lending... View Details
Keywords: Sean Silverthorne
  • 27 Nov 2019
  • Sharpening Your Skills

Secrets for Creating a Long-Lasting Brand

of Social Media MarketingA decade-and-a-half after the dawn of social media marketing, brands are still learning what works and what doesn't with consumers. How Helena Rubinstein Used Tall Tales to Turn... View Details
Keywords: by Sean Silverthorne; Retail
  • July 2021 (Revised August 2021)
  • Supplement

Airbnb Emerges from the Pandemic: Lessons for Stakeholder Governance (B)

By: Benjamin C. Esty and Allison M. Ciechanover
As the COVID pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the sudden... View Details
Keywords: Business and Stakeholder Relations; Corporate Governance; Crisis Management; Leadership; Two-Sided Platforms; Corporate Social Responsibility and Impact; Mission and Purpose; Value Creation; Decision Making; Goals and Objectives; Travel Industry; Tourism Industry; Service Industry; United States
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  • 2009
  • Working Paper

Where Is the Pharmacy to the World? International Regulatory Variation and Pharmaceutical Industry Location

By: Arthur Daemmrich
A consumer-oriented model for drug development and use has attracted attention in recent years as an alternative to the much-maligned approach of mass-marketing blockbuster drugs. In a parallel development, patients and disease-based organizations have assumed greater... View Details
Keywords: Governing Rules, Regulations, and Reforms; Health Disorders; Health Testing and Trials; Power and Influence; Competitive Strategy; Pharmaceutical Industry; European Union; Germany; United States
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  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

actually increase overall social welfare. We also consider the environmental impact of BPS and derive competitive conditions under which BPS reduces and increases emissions. Download the paper:... View Details
Keywords: Martha Lagace
  • Web

The New Role for Government & NGOs - Institute For Strategy And Competitiveness

The New Role for Government & NGOs Shared value fosters new relationships between companies, philanthropists, NGOs, and government in addressing social issues and achieving the most impact for the least... View Details
  • 30 Jan 2018
  • First Look

January 30, 2018

evaluating energy policy. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53813 Zig-Zagging Your Way to Transformative Impact By: Rangan, V. Kasturi, and Tricia Gregg Abstract—Achieving transformative View Details
Keywords: Sean Silverthorne
  • Web

HBS Entrepreneurship Summit - Alumni

Landscape Lynn Schenk, Director, Business and Environment Initiative Rahul Shendure (MBA 2001) Sidney McLaurin, Material Impact Monica Varman (MBA 2016), G2 Venture Partners Entrepreneurial Sales Lou Shipley (MBA 1990), Senior Lecturer of... View Details
  • Web

Leadership - Health Care

in and out of roles in support of education for all ages, from early education to adult learners. Along the way, she has discovered that she has a passion for building programs that maximize the impact of the Harvard community. When not... View Details
  • 29 Aug 2022
  • Op-Ed

Income Inequality Is Rising. Are We Even Measuring It Correctly?

understanding of how we measure inequality, we can both uncover its impact and intervene to more effectively correct it. One size doesn’t fit all In the plainest terms, inequality refers to the degree to which some have more than others.... View Details
Keywords: by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser
  • January 2003 (Revised September 2007)
  • Background Note

A Note on Racing to Acquire Customers

By: Thomas R. Eisenmann
Examines factors that motivate a firm's race to acquire customers in newly emerging markets and explores conditions under which racing strategies are likely to yield attractive returns. Provides a definition of racing behavior, introduces the notion of an optimal level... View Details
Keywords: Customers; Price Bubble; Network Effects; Emerging Markets; Market Entry and Exit; Behavior; Competition
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  • Forthcoming
  • Article

It Takes Two to Untangle: Illuminating How and Why Some Workplace Relationships Adapt While Others Deteriorate After a Workplace Microaggression

By: Summer R. Jackson and Basima A. Tewfik
Although scholars largely assume that workplace microaggressions negatively impact the work relationship between the target and the perpetrator, relational deterioration is not the only observable relational outcome. Indeed, there are instances of relational... View Details
Keywords: Employees; Interpersonal Communication; Motivation and Incentives; Relationships; Conflict and Resolution
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  • December 2021
  • Case

Green Monday

By: José B. Alvarez, Billy Chan and Dawn H. Lau
This case describes the entrepreneurial journey of David Yeung, from campaigning for plant-based diets to building Green Monday, a purpose-driven business and an ecosystem based in Hong Kong comprising a retail platform, an alternative meat brand (“OmniPork”), a... View Details
Keywords: Agribusiness; Plant-Based Agribusiness; Social Enterprise; Entrepreneurship; Business Startups; Business Model; Mission and Purpose; Growth and Development Strategy; Agriculture and Agribusiness Industry; Food and Beverage Industry; Retail Industry; Hong Kong; China; Asia
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  • Web

Our Curriculum - Business History

government in the country’s economy are investigated as well. In addition, the course examines the relation between capital market innovation and economic development and surveys the long-term impact of entrepreneurship, technological... View Details