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  • June 2012 (Revised March 2014)
  • Case

Best Buy in Crisis

By: John R. Wells and Galen Danskin
In June 2012, Best Buy was in crisis. In 1996, Best Buy overtook Circuit City as the world's leader in consumer electronics retailing; however, 18 years later, Best Buy now found this position threatened. With $51 billion in revenues, it was still the biggest CE... View Details
Keywords: Change Management; Decision Choices and Conditions; Forecasting and Prediction; Competitive Strategy; Ethics; Management Teams; Consumer Products Industry; Electronics Industry; Retail Industry
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  • 2016
  • Working Paper

The Impact of Supplier Inventory Service Level on Retailer Demand

By: Nathan Craig, Nicole DeHoratius and Ananth Raman
To set inventory service levels, suppliers must understand how changes in inventory service level affect demand. We build on prior research, which uses analytical models and laboratory experiments to study the impact of a supplier's service level on demand from... View Details
Keywords: Customer Satisfaction; Forecasting and Prediction; Learning; Consumer Behavior; Service Delivery; Performance Expectations; Apparel and Accessories Industry; Service Industry
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  • September 2023 (Revised January 2024)
  • Case

AB InBev: Brewing Up Forecasts during COVID-19

By: Mark Egan, C. Fritz Foley, Esel Cekin and Emilie Billaud
In July 2021, the CEO of AB InBev's European operations and his team strategized to position the company for success post-pandemic. As the world's largest beer company, boasting over 500 brands, revenue of $46 billion, and a workforce of 160,000 in 2020, AB InBev... View Details
Keywords: Beer; Forecasting; COVID-19; Decision; Forecasting and Prediction; Analytics and Data Science; Crisis Management; Decisions; Financing and Loans; Investment Return; Resource Allocation; Distribution; Production; Business Processes; Strategic Planning; Health Pandemics; Digital Transformation; Markets; Food and Beverage Industry; Belgium; Europe; Latin America; North and Central America
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  • September 2011
  • Article

What Drives Sell-Side Analyst Compensation at High-Status Investment Banks?

By: Boris Groysberg, Paul M. Healy and David A. Maber
We use proprietary data from a major investment bank to investigate factors associated with analysts' annual compensation. We find compensation to be positively related to "All-Star" recognition, investment-banking contributions, the size of analysts' portfolios, and... View Details
Keywords: Investment Banking; Research; Compensation and Benefits; Investment Portfolio; Forecasting and Prediction; Resource Allocation; Status and Position; Business Earnings; Quality; Revenue; Stocks; Voting
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  • 12 Apr 2011
  • First Look

First Look: April 12

acquisitions. We find that the use of stock and related transaction predicts better long-run performance. Our results suggest that the acquirers of private venture capital-backed companies do not suffer any adverse selection problem and... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2016
  • Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

misguided optimism. In truth, it is deceptively difficult to predict ex-ante the success of any union. We’re reminded of this as the Super Bowl approaches: when it comes to predicting the success of a... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • January 1991 (Revised March 1992)
  • Case

USA Today

By: Robert L. Simons
USA Today is a national newspaper struggling to achieve profitability. This case focuses on the use of management control systems to identify emerging opportunities and the formulation of new strategies. The interactive system used by top managers--the Friday... View Details
Keywords: Strategy; Competitive Advantage; Management Analysis, Tools, and Techniques; Managerial Roles; Forecasting and Prediction; Growth and Development Strategy; Risk Management; Labor and Management Relations; Organizational Change and Adaptation; Risk and Uncertainty; Journalism and News Industry; United States
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  • 01 Jun 1997
  • News

Entertainment Moguls Ponder the Future at HBS Conference

with an audience of some 350 people. Biondi said that future success in the entertainment industry will depend on senior executives' ability to predict trends from new technology. He reminded participants that TV executives, for example,... View Details
Keywords: Paula Maute
  • 01 Oct 1997
  • News

Terence P. Stewart

of Stewart and Stewart, a Washington-based law firm that represents both domestic and foreign clients on issues of trade and international law, Stewart understands that such disagreements are the predictable outgrowth of a global... View Details
Keywords: Garry Emmons
  • 01 Jun 2015
  • News

Five-Star Research

a star. Elite reviewers—a Yelp-awarded certification—have nearly double the impact of other reviewers. In another study looking at movie reviews, Luca found that consumer reviews could correctly predict expert reviews 85 percent of the... View Details
Keywords: April White; News, Library, Internet, and Other Services; Information
  • June 2024
  • Case

Vinalhaven: The Downtown Project

By: Richard S. Ruback, Matthew Preble, Ruth Page and Dave Habeeb
Vinalhaven is an island community located approximately 12 miles off the coast of Maine. The island has a year-round population of about 1,300 people as of 2022, with an additional 3,000 people who reside on the island in the summer months. The two largest industries... View Details
Keywords: Climate Change; Environmental Regulation; Environmental Sustainability; Natural Resources; Natural Environment; Weather; Sustainable Cities; Forecasting and Prediction; Construction; Property; Infrastructure; Capital Budgeting; Projects; Project Finance; Negotiation; United States; Maine
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  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

concludes that even though many customer loyalty initiatives are poorly thought out or implemented: 1) "Some customers are inherently predictable and loyal, no matter what company they're doing business with. They simply prefer... View Details
Keywords: by James Heskett
  • 12 Dec 2022
  • Research & Ideas

Buy-In from Black Patients Suffers When Drug Trials Don’t Include Them

model for how doctors and their patients decide whether to adopt new medical technology. A key insight of that model Schwartzstein developed is “similarity-based extrapolation”—the notion that people take away more information from data that looks like them. The model... View Details
Keywords: by Scott Van Voorhis; Pharmaceutical; Health
  • 01 Sep 2017
  • News

Read All About It: Journalism Can Be Profitable

predicted the demise of books with the advent of e-readers, but people are still buying printed books. Print isn’t going to disappear in the near future. + ONLINE web-only content Why didn’t newspaper groups innovate more rapidly in the... View Details
Keywords: April White; New York Times; newspapers; Google; Wirecutter; social media; Facebook; News, Library, Internet, and Other Services; Information
  • 01 Sep 2005
  • News

Get Ready for Saudi Oil Shock

and the only time I’ve spent overnight in the hospital is when I was born. I don’t think that has any predictability about the next 62 years. – Lewis I. Rice View Details
Keywords: Lewis I. Rice; Business Schools & Computer & Management Training; Educational Services; Petroleum and Coal Products Manufacturing; Manufacturing
  • 03 Jan 2007
  • First Look

First Look: January 3, 2007

models predict that the division of stock returns into dividends and capital appreciation does not affect investor consumption patterns, while mental accounting and other economic frictions predict that... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

and elicit posterior beliefs. Gender stereotypes have significant predictive power for posterior beliefs, both through their influence on prior beliefs (as predicted by a Bayesian model) and through their... View Details
Keywords: Dina Gerdeman
  • 13 Sep 2016
  • First Look

September 13, 2016

misbehavior, yet failed to notice it. To explain such inaction, management scholars have been developing the area of behavioral ethics and the more specific topic of bounded ethicality—the systematic and predictable ways in which even... View Details
  • 21 Mar 2016
  • Lessons from the Classroom

When Your Classmate is an NBA Superstar (or Fashion Model, or Movie Actress)

resources too thin on a variety of lower-rent risks. “Media companies often try to play it safe. ‘Let’s make five $40 million movies instead of one big $200 million movie.’ They figure it’s hard to predict which one will work, so they’ll... View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation; Sports; Media & Broadcasting; Education
  • 08 Jun 2023
  • News

Three Alumni Clubs Celebrate Leadership, Community, and History over Dinner

successes and failures, as well as predictions about the future. His recounting of trends among the next generation of leadership, as seen in his Stanford GSB students, was especially interesting," says Schmitt. "He was engaging as a... View Details
Keywords: Margie Kelley