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Show Results For
- All HBS Web
(4,512)
- People (11)
- News (1,782)
- Research (2,145)
- Events (17)
- Multimedia (97)
- Faculty Publications (818)
- September 2007
- Article
(Noisy) Communication
By: Bharat Anand and Ron Shachar
Communication is central to many settings in marketing and economics. A focal attribute of communication is miscommunication. We model this key characteristic as a noise in the messages communicated, so that the sender of a message is uncertain about its perception by... View Details
Keywords: Communication Intention and Meaning; Interpersonal Communication; Cost vs Benefits; Marketing Communications; Performance Improvement; Mathematical Methods
Anand, Bharat, and Ron Shachar. "(Noisy) Communication." Quantitative Marketing and Economics 5, no. 3 (September 2007): 211–237. (Lead Article.)
- 26 Mar 2020
- News
Oprah Winfrey and the Power of Empathy
- 16 Sep 2019
- News
Smarter Farming
of a company that's making a difference to a small nation. PAMU means to farm in Te Reo, which is the indigenous language of New Zealand, of the Maori people. One of the key concepts that Maori have regarding what they own and what they... View Details
- 01 Jun 2009
- News
Author Charley Ellis on Goldman Sachs
of profitability. But those changes have made a level playing field for everyone; there’s no competitor of size that is not now a bank holding company. Goldman Sachs is always changing its various businesses — often greatly — but the fundamental characteristics of the... View Details
Keywords: Finance
- 01 Sep 2013
- News
Faculty Opinion: No Magic Bullet
Image by Getty Images/Retrorocket What does it mean to be "successful"? How do you achieve your dreams? For many of us, it may mean creating an impressive list of achievements or gaining significant wealth,... View Details
- 01 Dec 2017
- News
2017 in Energy: A Future of Lower Energy Prices
system responded immediately. The United States has become the swing supply in the global system, a role that used to belong to Saudi Arabia, and technological advances mean that producers can respond more quickly than ever before. That... View Details
- 01 Dec 2022
- News
3-Minute Briefing: Yla Eason (MBA 1977)
Walmart, which I now know is an issue many small vendors have encountered. Buyers used to tell me, “If there was an idea here, Mattel would have done it already.” Which is ironic, because this year a new edition of Sun-Man was issued by Mattel. One lesson I pass along... View Details
- 26 Jul 2016
- News
Alumni Capture the Essence of Pokemon GO Craze
captured the meaning of Pokemon GO’s success in one word: “#innovation.” Read Professor Willy Shih’s take on the trend and what it means for other businesses. View Details
Keywords: Arts, Entertainment
- 11 Mar 2015
- Research & Ideas
How Do You Grade Out as a Negotiator?
the table. They also tend to be maximizers—a term put forth by Barry Schwartz, author of The Paradox of Choice, meaning they are always driving to win the best deal and rarely satisfied no matter how much they get. That attitude is... View Details
Keywords: by Michael Blanding
- 29 Apr 2021
- News
Equal Partner
in the ranks of investors. She also knew that some firms were seeking to diversify their partnerships without addressing underlying structural problems. “Partner” did not always mean check-writing abilities or a voice on the investment... View Details
- 07 Nov 2014
- News
Investing for the Long Term in Education
exist in perpetuity, means being able to produce that 5 percent plus inflation, which is a bit challenging in a low-interest-rate environment. “I think that we try to approach investments much in the same way that the corporation tries to... View Details
- 15 Feb 2023
- Blog Post
Creating Emerging Markets Sustainability Series - Closing the ‘Intention-Action’ Gap
Renewable Forestry Clause. This means that for any tree they cut to produce our pulp, they have to plant a minimum of five. It’s between five and seven, but the minimum is five. If you hold our tissue box and turn it upside down, you will... View Details
- 06 Apr 2016
- News
Raising a Glass to Life-Long Entrepreneurship
yourself an entrepreneur? Yes. It’s really at the heart of our success. Our very harsh reality is that we are in a business that is dominated by enormous global brewing conglomerates, with some of the best managers in the world, people like Anheuser-Busch InBev and SAB... View Details
- September 1999 (Revised February 2004)
- Case
WebSpective Software, Inc. (A)
By: Michael J. Roberts, Joseph B. Lassiter III, John T. Gourville and Sun Ming Wong
Describes the situation at WebSpective, a software company that develops products to help companies manage the network of servers that support their Websites. Describes the use of "concept engineering" tools to interview customers, determine their needs and the... View Details
Keywords: Entrepreneurship; Management Practices and Processes; Customers; Customer Focus and Relationships; Communication Intention and Meaning; Product Development; Product Marketing; Management Analysis, Tools, and Techniques; Customer Satisfaction; Marketing Strategy; Information Technology Industry
Roberts, Michael J., Joseph B. Lassiter III, John T. Gourville, and Sun Ming Wong. "WebSpective Software, Inc. (A)." Harvard Business School Case 800-136, September 1999. (Revised February 2004.)
- 11 Sep 2018
- Blog Post
Care for the Elderly: Process is More Important Than the Destination
grandpa (someone who means a lot to me) had been hospitalized almost at the same time that I started studying at HBS. Witnessing what he has experienced, now not just the rational part of me is calling, the emotional part is urging me to... View Details
Keywords: Health Care
- 22 Mar 2021
- News
Searching for Purpose
- 12 Oct 2016
- Research & Ideas
Break the Rules of How Business is Done
stepped up their game by revamping the offer letter. CEO Henry Ward decided that, being in the business of equity management, they should excel in helping job candidates and new employees fully understand what it means to have options in... View Details
Keywords: by Julia B. Austin
- 11 Mar 2013
- Research & Ideas
Marissa Mayer Should Bridge Distance Gap with Remote Workers
to leave or stay and struggle with the new requirement. And prospective employees who may have been willing to work on site but don't want to sacrifice their personal lives are likely to look for a job elsewhere. Together, these responses may View Details
- Web
Academic Experience | MBA
but, more importantly, with grounding and practice in how to make difficult decisions and what it means to assume leadership in a global environment. Curriculum At HBS, real-world leadership challenges guide your learning. Our two-year... View Details
- 28 Oct 2020
- Blog Post
Keep Your Weary Workers Engaged
revenue, we asked senior staff to take a 50% pay reduction until we reopen. Our CEO took a 100% pay reduction.” On the positive side of the spectrum, CEOs report that their teams are eager to be motivated, to find meaning at work during... View Details
Keywords: All Industries