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  • 23 Jul 2013
  • First Look

First Look: July 23

30-year customer of Filene's Basement, a retailer offering fashion goods at discounted prices, who was eventually fired by the firm. The case traces how company actions taken in the name of customer relationship management (CRM)... View Details
Keywords: Anna Secino
  • 12 May 2009
  • First Look

First Look: May 12, 2009

http://www.hbs.edu/research/pdf/09-078.pdf Deep Dives: The Role of Top Management in Linking Relevant Capabilities to Core Activities Authors:Howard H. Yu and Joseph L. Bower Abstract The inability of established firms to make necessary... View Details
Keywords: Martha Lagace
  • 16 Oct 2007
  • First Look

First Look: October 16, 2007

disclosed by a social rating agency, we find empirical evidence that supports our hypotheses. We present implications for theory and public policy. Download paper: http://www.hbs.edu/research/pdf/08-025.pdf   Cases & Course MaterialsCompensating Family View Details
Keywords: Sean Silverthorne
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

http://www.hbs.edu/research/pdf/08-061.pdf   Cases & Course MaterialsProntoWash: Washing the World's Cars to a Tango Beat Harvard Business School Case 108-037 ProntoWash management considers whether franchising and the Balanced... View Details
Keywords: Martha Lagace
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

operational innovation to manage the tradeoff between cost and quality. It's an issue you find in every business, whether you're a chef or an executive at Mercedes or BMW or Apple." In November, Oldani visited Pisano's second-year... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • May 2024
  • Supplement

DRSi (A)

By: Richard S. Ruback and Royce Yudkoff
In March of 2019, Jen Ransom Fuller purchased DRSi. DRSi, located in Bellevue, Washington, printed and reproduced architectural plans and drawings. Fuller planned to use her first year of ownership to learn the business and to run it in much the same way as the seller.... View Details
Keywords: Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Leading Change; Business or Company Management; Problems and Challenges; Health Pandemics; Selection and Staffing; Employee Relationship Management; Production; Logistics; Safety; United States; Washington (state, US)
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  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

CEO Corie Barry, who says that making money is the company’s business imperative, not its purpose. Barry explains how the company manages to balance pursuing its mission of enriching people’s lives through technology while also focusing... View Details
Keywords: by Ranjay Gulati
  • 17 Mar 2011
  • Research & Ideas

Harvard Business School Faculty Comment on Crisis in Japan

companies tend to look out for the welfare of their employees in such an effective fashion. The impact of this at the national level can be seen from the Japanese people's response to previous crises, including the earthquake in Kobe in... View Details
Keywords: Re: Multiple Faculty
  • 01 Sep 2009
  • First Look

First Look: September 1

disclosure regulation (the U.K.), the analyst school-tie premium has remained large and significant over the entire sample period. Specialization and Success: Evidence from Venture Capital Authors:Paul A. Gompers, Anna Kovner, and Josh Lerner Publication:Journal of... View Details
Keywords: Martha Lagace
  • 08 Jun 2010
  • First Look

First Look: June 8

Retailing, supply chain experts Marshall Fisher and Ananth Raman explain how to use analytics to better manage your inventory for faster turns, fewer discounted offerings, and fatter profit margins. Featuring case studies of retailing... View Details
Keywords: Martha Lagace
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

undergird democracy There are several things businesses can do to strengthen democracy. Here are four of them. Encourage voter participation by providing employees with paid time off to vote, thereby addressing the barrier created by... View Details
Keywords: by Rachel Layne
  • 12 Mar 2018
  • Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

capitalists. He cofounded BlackRock in 1988 and has grown it into the world’s largest money manager with more than $6 trillion in assets under management. Yet many other fund managers, private equity executives, and activist investors... View Details
Keywords: by Bill George; Banking
  • 12 Aug 2002
  • Op-Ed

Using Big Business to Fight Poverty

based in Asia, Europe, and North America. Assisted by rich governments and by loans from development banks, the WDC would bring to impoverished areas technology, credit, access to world markets, and management know-how. Its projects would... View Details
Keywords: by George C. Lodge
  • 29 Jul 2008
  • First Look

First Look: July 29, 2008

communications in a modern organization. We analyze a dataset with millions of electronic mail messages, calendar meetings and teleconferences for many thousands of employees of a single, multidivisional firm during a three-month period... View Details
Keywords: Martha Lagace
  • 12 Nov 2001
  • Research & Ideas

Can Religion and Business Learn From Each Other?

uncharted areas that is part of most people's lives, and yet we haven't prepared managers and the business community to think about this very strongly," Nash says. "What we were very concerned about with the book is not to set... View Details
Keywords: by Martha Lagace
  • 28 Oct 2013
  • Research & Ideas

Responsible Leadership in an Unforgiving World

the results of his inquiry in a new book The Good Struggle: Responsible Leadership in an Unforgiving World, which deals head on with the growing management complexities in the new economy. “What's going on now is a return to an earlier... View Details
Keywords: by Michael Blanding
  • 23 Apr 2020
  • Research & Ideas

This Crisis Loan Program Preserved Jobs—and Made Money

after an event passes, according to recent research based on a survey examining French firms with fewer than 250 employees during the global financial crisis last decade. Conducted over a seven-year period starting in 2008, the research... View Details
Keywords: by Rachel Layne; Financial Services
  • 2022
  • Chapter

Sustainability for People and the Planet: Placing Workers at the Center of Sustainability Research

By: Julie Yen, Julie Battilana and Emilie Aguirre
Though workers face a series of critical challenges in contemporary work organizations, they are often overlooked in conversations about sustainable business. In this chapter, we argue that prioritizing the rights and well-being of workers is a core dimension of... View Details
Keywords: Environmental Sustainability; Employees; Well-being; Corporate Social Responsibility and Impact; Organizational Structure; Social Issues
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  • 21 Jul 2009
  • First Look

First Look: July 21

stronger. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects View Details
Keywords: Martha Lagace
  • 19 Nov 2012
  • Research & Ideas

LEED-ing by Example

accreditation. Also, the use of the LEED standard increased among private builders in the same local markets. "Our paper describes several different ways in which these policies might stimulate private markets for greener building," says Toffel, an associate professor... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities

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