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Show Results For
- All HBS Web
(3,720)
- People (6)
- News (865)
- Research (2,514)
- Events (20)
- Multimedia (11)
- Faculty Publications (833)
- 16 May 2011
- Research & Ideas
What Loyalty? High-End Customers are First to Flee
service quality are more or less immune from the high-end challenger. These findings suggest that before mounting a counterattack on a competitor's incursion, it's important to understand your customer priorities and your business's place... View Details
Keywords: by Julia Hanna
- 08 Dec 2009
- First Look
First Look: Dec. 8
innovations by single user individuals or firms and open collaborative innovation projects. We analyze the design costs and architectures and... View Details
Keywords: Martha Lagace
- 17 Mar 2015
- First Look
First Look: March 17
govern partnering relationships through fixed-price contracts, whereas in others, firms use more flexible time and materials or performance-based contracts. How do these choices affect the View Details
Keywords: Sean Silverthorne
- 24 Sep 2014
- Op-Ed
The Climate Needs Aggressive CEO Leadership
Corporations are facing great uncertainty. For the world to avoid the worst impacts of climate change, the United States eventually will have to put a price on carbon dioxide emissions, as has been done by Europe, parts of Canada, and California. To plan for the... View Details
- 01 May 2007
- First Look
First Look: May 1, 2007
subjective preferences expressed by the receiving countries themselves. Finally, we use a two-stage least squares methodology to control for measurement error and endogeneity. Exploiting a new comprehensive... View Details
Keywords: Sean Silverthorne
- 16 Jul 2013
- First Look
First Look: July 16
between bundling and indirect network effects, we find that they act as substitute strategies, with a lower relative effectiveness for bundling when network effects are stronger. 2013 pub From Social Control... View Details
Keywords: Anna Secino
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
cubicles—is often treated as an afterthought at immature IT organizations, says HBS professor Robert Austin. Yet this attitude is unwise, because the sooner bugs are caught, the easier and cheaper they are to correct. But who is best... View Details
- 04 Aug 2006
- What Do You Think?
What Happens When the Economics of Scarcity Meets the Economics of Abundance?
commented, "The cost of creation is increasing in every creative area ." Len Bullard wrote, "As Yeom Tae Seon points out, scarcity based on digital format is only one domain. The other is scarcity of ideas View Details
Keywords: by James Heskett
- 11 Mar 2001
- Research & Ideas
Digital Designs on the Inner City
Harris, of Playing2Win Technology can also be used to bridge the asset gap and drive down the cost of programs designed to help low-income families, said HBS professor Peter Tufano (HBS MBA '84), who teaches... View Details
Keywords: by Dina Gerdeman
- 04 Oct 2007
- What Do You Think?
Has Managerial Capitalism Peaked?
of direct oversight of management by owners—an important element of owners' capitalism—through the vehicle of private equity ownership is the answer. Adrian Grigoriu maintains that "A private ownership will tend to hold more control... View Details
Keywords: by Jim Heskett
- 19 Jul 2016
- First Look
July 19, 2016
in press Journal of Systems and Software Technical Debt and System Architecture: The Impact of Coupling on Defect-related Activity By: MacCormack, Alan, and Daniel J.... View Details
Keywords: Sean Silverthorne
- 16 Jul 2024
- Op-Ed
Corporate Boards Are Failing in Their No. 1 Duty
with Azure, acquiring LinkedIn in social media and Activision/Blizzard in gaming, and investing in OpenAI to gain control of ChatGPT. Equally important, he transformed the... View Details
Keywords: by Bill George
- 21 Mar 2011
- Research & Ideas
Are We Thinking Too Little, or Too Much?
inducing people into believing they can expertly control the ball will affect the way they perceive themselves as business influencers. In fact, Norton spends most of his time thinking about thinking. So... View Details
Keywords: by Carmen Nobel
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
ventilation, air quality, water, moisture, and security,” says Macomber. “Those aren't expensive to begin with. So, I think those will propagate through pretty quickly, and they’ll be must-haves, because the... View Details
- 20 Nov 2000
- Research & Ideas
Moving from Supply Chains to Supply Networks
throughout the program's curriculum? And how does each relate to the general manager's role in today's dramatically changing supply chain? Raman: The program addresses three core themes in depth. Competitive advantage from the supply... View Details
Keywords: by Staff
- 27 Aug 2013
- First Look
First Look: August 27
outcomes while controlling for the endogenous matching of projects and organizational forms. Solo firm leases are less profitable than alliance leases because alliance members combine their information View Details
Keywords: Sean Silverthorne
- 01 Dec 2001
- News
BOOK: Ruling the Waves
in their early stages, to threaten governmental control and authority. While aspects of its power may indeed be diminished, government inevitably survives these apparent challenges, Spar observes, because... View Details
- 01 Dec 2000
- News
Core Values Keep Airline Flying High
human beings, but we have adapted to the Internet world." Growing slowly and deliberately has served Southwest well, the study concludes. And taking the extra time to re-cruit... View Details
- 29 Jul 2014
- First Look
First Look: July 29
Commodore David Russell, who headed the Royal Navy's rescue mission, and on Robert Moore's (2002) award-winning book A Time to Die: The Kursk Disaster, the paper explores how View Details
Keywords: Sean Silverthorne
- 25 Oct 2016
- First Look
October 25, 2016
Business Review To Increase Sales, Get Customers to Commit a Little at a Time By: Cespedes, Frank V., and David Hoffeld Abstract—This article discusses what behavioral research does View Details
Keywords: Sean Silverthorne