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  • All HBS Web  (2,440)
    • People  (3)
    • News  (382)
    • Research  (1,814)
    • Events  (12)
    • Multimedia  (29)
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  • August 2002 (Revised June 2006)
  • Case

Great Dakota Bank: Online Banking

By: Frances X. Frei, Youngme E. Moon and Hanna Rodriguez-Farrar
In 2002, Great Dakota Bank's retail division is considering how heavily it should be promoting the company's online banking service. A recent promotional campaign appears to have significantly increased enrollments in online banking, but it is unclear whether the bank... View Details
Keywords: Banks and Banking; Internet and the Web; Customer Relationship Management; Consumer Behavior; Demand and Consumers; Technological Innovation; Customer Value and Value Chain; Customer Satisfaction; Management; Service Operations; Banking Industry
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Frei, Frances X., Youngme E. Moon, and Hanna Rodriguez-Farrar. "Great Dakota Bank: Online Banking." Harvard Business School Case 603-011, August 2002. (Revised June 2006.)
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

https://www.hbs.edu/faculty/Pages/item.aspx?num=52405 forthcoming Critical Finance Review Inflation Bets or Deflation Hedges? The Changing Risks of Nominal Bonds By: Campbell, John Y., Adi Sunderam, and Luis M. Viceira Abstract—The... View Details
Keywords: Sean Silverthorne
  • 25 Mar 2014
  • First Look

First Look: March 25

networks or manufacturers to procure goods across complex global supply chains. These standards-shaped by standard-setting organizations (SSOs) and participating engineers, academics, lawyers, and executives-in turn shape how new... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2013
  • News

Sizing Up Social Impact

anticorruption benchmarks as determined by third-party data from organizations such as the International Finance Corporation, the World Health Organization, and the Heritage Foundation, among others. "It's become a valuable Good... View Details
Keywords: Julia Hanna; Water, Sewage and Supply Systems; Water, Sewage and Supply Systems; Water, Sewage and Supply Systems; Water, Sewage and Supply Systems; Water, Sewage and Supply Systems; Water, Sewage and Supply Systems; Water, Sewage and Supply Systems; Water, Sewage and Supply Systems
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

citing the examples of Motorola, Southwest Airlines, Revlon cosmetics, Hewlett-Packard, and MTV. Good ideas are not hard to come by. The more complicated part is to harness the diminishing supply of capital. But capital can still find its... View Details
Keywords: by Martha Lagace
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

most important country determinants of governance. Capital market institutions appear to be less important drivers of CSP. Our results provide insights on the demand and supply forces that determine CSP internationally. Download the... View Details
Keywords: Sean Silverthorne
  • August 2022
  • Case

Air Wars: Deregulating the U.S. Airline Industry

By: Tom Nicholas and James Weber
In the early decades of the twentieth century, the U.S. government assisted in the development of an airline industry by subsidizing the delivery of mail and allowing mail carriers to also fly passengers. Because the government awarded mail routes to the lowest... View Details
Keywords: Government Regulation; Deregulation; Change Management; Economics; Entrepreneurship; Financial Management; Business History; Human Resources; Compensation and Benefits; Labor; Labor Unions; Leading Change; Leadership Style; Crisis Management; Industry Structures; Operations; Strategy; Adaptation; Competition; Air Transportation; Air Transportation Industry; United States
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Nicholas, Tom, and James Weber. "Air Wars: Deregulating the U.S. Airline Industry." Harvard Business School Case 823-033, August 2022.
  • 01 Sep 2009
  • News

Read All About It!

The choices available to consumers in the postwar boom transformed societal norms and expectations. With the advent of fast food, for example, millions of men, women, and children began to break bread — or hamburgers, chicken wings, and pizza slices — at View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
  • 26 May 2022
  • News

Bidding Up

economics perspective. I thought maybe that was an approach, but, you know, there are all these paradigms, economics is so locked in this paradigm of demand and supply and prices, clear markets, and things like that. A few years later... View Details
  • 12 Aug 2002
  • Op-Ed

Using Big Business to Fight Poverty

understand the idea of a market in the first place. Nor was credit available to pay for farm supplies or equipment. Roads and electric power lines, such as they were, served the old collectives, not the new farms. Local government experts... View Details
Keywords: by George C. Lodge
  • 01 Jun 2009
  • News

Dispatches from the Global Classroom

homes are financed with mortgages; most people still inherit their homes, build them by hand, or buy them with cash. Obtaining clear title to land and gaining access to basic services such as sanitation, water, and electricity can pose... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=54634 forthcoming Journal of Finance Limited Investment Capital and Credit Spreads By: Siriwardane, Emil N. Abstract—Using proprietary credit default swap (CDS) data, I investigate how... View Details
Keywords: Dina Gerdeman
  • 08 Nov 2016
  • First Look

November 8, 2016

Founded in December 2010, NOW, based in Atlanta, Georgia, was serving clients in nine states. With 2013 year-to-date revenue of roughly $100,000, NOW was financed with $2.5 million of founder as well as friends and family equity. NOW's... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2013
  • Op-Ed

Response to Readers: Combating Climate Change with Nuclear Power and Fracking

supply contamination, etc.), as long as production takes place in a state or other legal jurisdiction with a history of sensible oil and gas production regulations and regulatory capacity in-place to enforce those regulations. “Cleaning... View Details
Keywords: by Joe Lassiter; Energy; Utilities
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

regulated the way insurers are regulated. Those words, insurance regulation, that's like striking a knife into the heart of an entrepreneur. It means you need a huge finance department to fill out forms, and so they hired a lobbyist just... View Details
Keywords: by Sean Silverthorne; Health
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 20 Feb 2006
  • HBS Case

Oprah: A Case Study Comes Alive

executives. She was struck by how excited both groups were. "I could tell teaching the case the first time that the room was on fire." "Everyone was engaged with it, men and women. I remember a male MBA student who had a View Details
Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 25 Aug 2010
  • News

Games, Parties, Pranks, and Celebrations

were to do in the section, from smoking a cigar in Finance class to borrowing that massaging seat cover for a day. I believe that our BGIE professor, Willis Emmons, who attended the event, even offered as an auction item the performance... View Details
Keywords: Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 02 Jul 2013
  • First Look

First Look: July 2

mitigation policies within its supply chain and in government policy. Publisher's link: http://sloanreview.mit.edu/article/caesars-entertainment-betting-on-sustainability/   Working Papers Market... View Details
Keywords: Anna Secino
  • 11 Jan 2011
  • First Look

First Look: Jan. 11

Publication:Journal of Finance (forthcoming) Abstract We show that characteristics of stock issuers can be used to forecast important common factors in stocks' returns such as those associated with book-to-market, size, and industry.... View Details
Keywords: Sean Silverthorne
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