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  • All HBS Web  (3,576)
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    • News  (772)
    • Research  (2,294)
    • Events  (24)
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Show Results For

  • All HBS Web  (3,576)
    • People  (10)
    • News  (772)
    • Research  (2,294)
    • Events  (24)
    • Multimedia  (29)
  • Faculty Publications  (1,302)
← Page 110 of 3,576 Results →
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

office building most likely will not return to “normal.” Even before the pandemic struck, there were plenty of reasons to be concerned about air quality and ventilation in the buildings where we live View Details
Keywords: by Kristen Senz; Real Estate; Health
  • Profile

Naiyya Saggi

of universal, quality healthcare, further and faster. How has HBS prepared you for your summer internship? Qualitatively, HBS has taught me, both inside and outside the... View Details
Keywords: Health Care; Consulting
  • 04 Jun 2014
  • What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

some people will always need references such as brands. Others will be more adventurous, enjoying the search for new features. "At the core of human behaviour is human biology and that will not change because of information... View Details
Keywords: by James Heskett; Advertising; Consumer Products; Technology
  • 08 Jul 2014
  • First Look

First Look: July 8

Extensions address screening and signaling in hiring, the effects of an imperfect legal system, and social norms of fairness. We illustrate our arguments with examples from practice. Download working paper:... View Details
Keywords: Carmen Nobel
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

features or discovered bugs. Feed its direct and indirect network effects. Support as much as possible the independent software vendor community so that the quantity and View Details
Keywords: by Sean Silverthorne; Technology
  • 13 Mar 2012
  • First Look

First Look: March 13

Abstract Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard,... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2023
  • Blog Post

African American Student Union Spotlight on STEM

during the MBA program. Giovanni Estrella (MBA 2024) Where is your hometown? Jacksonville, Florida. What was your pre-MBA industry and role? I was a Senior Quality Engineer for the largest vertically... View Details
  • 05 Oct 2009
  • Research & Ideas

The Vanguard Corporation

beyond a single building. Education is bigger than schools; health is bigger than hospitals. Communities need to provide the context and the interconnections across parts of the system so that all institutions of a city see the role they... View Details
Keywords: by Sean Silverthorne
  • 29 Oct 2007
  • HBS Case

Marketing Maria: Managing the Athlete Endorsement

possesses a number of qualities that fit with its PowerShot digital camera brand." Fortunately, one of my students, Margarita Golod came to the rescue and connected me with Maria Sharapova. Sharapova... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 12 Aug 2008
  • Op-Ed

Google-Yahoo Ad Deal is Bad for Online Advertising

A proposed advertising deal between Internet competitors Google and Yahoo would reduce competitiveness in the Internet advertising market, likely resulting in higher advertising rates, according to Harvard Business School assistant... View Details
Keywords: by Benjamin G. Edelman; Advertising; Publishing
  • January 2001
  • Case

Achieving Customer Satisfaction at Pizza Hut (B)

By: V.G. Narayanan and Lisa Brem
Supplements the (A) case. View Details
Keywords: Food; Customer Satisfaction; Quality; Marketing; Food and Beverage Industry; Food and Beverage Industry
Citation
Educators
Related
Narayanan, V.G., and Lisa Brem. "Achieving Customer Satisfaction at Pizza Hut (B)." Harvard Business School Case 101-042, January 2001.
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

Financial Development, Bank Ownership, and Growth. Or, Does Quantity Imply Quality? Authors:Shawn A. Cole Abstract In 1980, India nationalized its large private banks. This induced different bank ownership... View Details
Keywords: Martha Lagace
  • 29 Mar 2016
  • First Look

March 29, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, View Details
Keywords: Sean Silverthorne
  • 12 Jul 2004
  • Research & Ideas

Michael Porter’s Prescription For the High Cost of Health Care

right kind of competition working. The health care system can achieve stunning gains in quality and efficiency. And employers, the major purchasers of health care services,... View Details
Keywords: by Michael E. Porter; Health
  • 08 Aug 2006
  • First Look

First Look: August 8, 2006

subjects playing this game. We call this latter quantity the model's Equivalent Number of Observations (ENO), and explore its properties. Paper not available The Implicit Effect of Artifact-Driven Inferences... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

health care is about life, quality of life, and death. Start trying to manage, control and put a dollar figure on that and you will instantly run... View Details
Keywords: by Jim Heskett; Health
  • 08 Jan 2016
  • Research & Ideas

Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?

Baseball, drawn from the 1969–1987 period, to estimate the impact of managerial quality on team and on individual players’ performance. Using a team’s winning percentage in a given year as the dependent... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 28 Jun 2016
  • First Look

June 28, 2016

increased resource utilization (i.e., longer average length of stay) for both minor and major teaching hospitals, relative to a control group of non-teaching hospitals. We find limited evidence of negative effects on View Details
Keywords: Sean Silverthorne
  • 21 Jan 2014
  • First Look

First Look: January 21

landlords on Airbnb with their rental prices and information about quality of the rentals, we show that non-black hosts charge approximately 12% more than black hosts for the equivalent rental. These effects... View Details
Keywords: Sean Silverthorne
  • 14 Oct 2014
  • First Look

First Look: October 14

behave like money. We first present a simple model where households demand money services, which are supplied by three types of claims: deposits, Treasury bills, and asset-backed commercial paper (ABCP). The model provides predictions for... View Details
Keywords: Sean Silverthorne
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