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  • 19 Jun 2013
  • Research & Ideas

Analyzing Institutions to Solve Big Problems

found that these investors were largely apathetic about the gender politics of Japanese corporations—yet this overestimation of Western progressiveness has led to tangible progress in Japan, as firms begin hiring and promoting more female... View Details
Keywords: by Carmen Nobel & Anna Secino
  • 17 Apr 2006
  • Research & Ideas

Resisting the Seductions of Success

ahead of him—in a recent election, he almost beat a heavily entrenched incumbent. Tony is a veteran, with a Silver Star for bravery in Korea, and an entrepreneur. With his good friend Max, another attorney, he has started a law firm and... View Details
Keywords: by Joseph L. Badaracco Jr.; Entertainment & Recreation; Information; Publishing
  • 22 Jun 2010
  • First Look

First Look: June 22

self-sorting, and manager-directed joint learning. It shows that such culture will be stronger among more important employees and in older and more successful firms where employees make important decisions and the manager has strong... View Details
Keywords: Martha Lagace
  • 12 Aug 2014
  • First Look

First Look: August 12

is about experimentation: the probabilities of success are low, extremely skewed, and unknowable until an investment is made. At a macro level, experimentation by new firms underlies the Schumpeterian notion of creative destruction.... View Details
Keywords: Sean Silverthorne
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

cluster-based approach to economic development. When firms locate near each other they can benefit by sharing knowledge, pooling resources, and establishing relationships with local educational institutions that train potential employees.... View Details
Keywords: by Michael Blanding
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

particular challenge the company faced was about selling its line of prestigious, professional beauty tools to chain drugstores—risking dilution of the brand, losing existing core customers, and taking on financial commitments way beyond... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 24 May 2011
  • First Look

First Look: May 24

development projects in an Indian software services firm, we find that knowledge repository use has a positive effect on project efficiency but not on project quality. However, when we examine two moderators, geographic dispersion and... View Details
Keywords: Sean Silverthorne
  • 10 Jul 2000
  • Research & Ideas

The State of the Markets

and help provide a variety of services for a wide range of customers. "There is a direct relationship," he said, "between technological development and the liquidity of markets. We are all involved in generating more... View Details
Keywords: by James E. Aisner
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

Underhill. "If I go to a Web site that's hard to read because it's got funky type face, and I can't get service when I call, well, that's a problem." And many stores post signs with print far too small for many of their... View Details
Keywords: by Richard Bierck; Retail
  • 17 Jul 2006
  • Lessons from the Classroom

Developing a Strategy for Digital Convergence

the horizontal model, smaller competitors are sustaining themselves on discrete pieces of the business. RAMBUS offers the core technology, NVidia specializes in design, and TSMC offers fabrication services. "The key strategic question is where to play in the value... View Details
Keywords: by Sean Silverthorne; Computer; Education
  • 06 Sep 2006
  • Lessons from the Classroom

Mixing Students and Scientists in the Classroom

Despite earning two engineering degrees at Stanford, HBS associate professor Lee Fleming says he always knew he "wanted to study more than electrons." Even so, the former professional musician and bike racer, who worked at... View Details
Keywords: by Deborah Blagg; Education
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

but only by the firms that have employee longevity and a valued ... way of life." This may not mean retaining everyone, however, as Horacio Cavallero suggests in commenting that "I have always thought that it was very important... View Details
Keywords: by James Heskett
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

"It could be anywhere." So far the specialists, and the high quality of their work, are making a good impression on clients in need of focused testing. The specialists' ability to catch critical flaws in software serves to highlight the value of testing—and... View Details
Keywords: by Martha Lagace; Web Services; Web Services; Web Services
  • 29 Oct 2007
  • HBS Case

Marketing Maria: Managing the Athlete Endorsement

saw potential in sports endorsements in the television age. McCormack informed Palmer that he was planning to start up a business revolving around personal business managers or "agents" handling professional golfers' affairs.... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

police to protect the citizens. Olstrom dubbed the phenomenon "co-production." Since then, it has become common for organizations to treat consumers as production partners. Many high-tech firms hire existing customers to beta-test early... View Details
Keywords: by Carmen Nobel; Education; Health
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

opportunities and promise where others see only defeat.” At each stage of aviation's business life cycle—start-up, growth, maturity, decline, rebirth—new types of leaders emerged, such as entrepreneur C.E. Woolman at Delta in the 1920s and '30s; View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 14 Dec 2009
  • Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

exclusive right of way, typically an elevated guideway, though track can also be installed at or below ground level. A vehicle leaves when passengers are ready, and service is nonstop from origin to destination, with no intermediate stops... View Details
Keywords: by Martha Lagace; Transportation
  • 24 Jul 2012
  • First Look

First Look: July 24

and bribe others in order to receive special services in the future. Indeed, in a pair of follow-up survey studies, we find evidence that the link between tipping and bribery can be partly accounted for by prospective orientation.  ... View Details
Keywords: Sean Silverthorne
  • 01 Nov 1999
  • Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

internal marketplace for ideas, talent, and capital. Concurrently, leadership will move from that of a "wise seer" making the big decisions to individuals within the firm who create the context in which things can happen.... View Details
Keywords: by Staff
  • 12 Nov 2024
  • HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

truly reintegrate into society if few firms will hire them? And, how can society—especially at a time of rising prices and low unemployment—afford to exclude the roughly one in three working Americans with criminal records from the... View Details
Keywords: by Avery Forman; Employment
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