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  • All HBS Web  (4,925)
    • People  (23)
    • News  (1,821)
    • Research  (2,365)
    • Events  (8)
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  • 10 Sep 2001
  • Research & Ideas

Do You Have Change Fatigue?

Chances are you've got a story like Andrea Zintz's. Now president of Andrea Zintz & Associates, a consulting firm in Pennington, N.J., she was working for a health-care concern in 1997 when the firm's executive committee decided to... View Details
Keywords: by Nick Morgan
  • 2018
  • Working Paper

Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment

By: Jason Acimovic, Chris Parker, David F. Drake and Karthik Balasubramanian
When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific knowledge complement each other. Oftentimes workers have the final decision-making power. Two key decisions a firm makes when designing systems to support these... View Details
Keywords: Employees; Decision Making; Training; Performance Improvement; Money; Mobile Technology; Developing Countries and Economies; Financial Services Industry
Citation
SSRN
Related
Acimovic, Jason, Chris Parker, David F. Drake, and Karthik Balasubramanian. "Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment." Harvard Business School Working Paper, No. 18-106, May 2018.
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

negotiation. Yet unlike professionals such as litigators, journalists, and doctors, who are taught how to ask questions as an essential part of their training, few executives think of questioning as a skill that can be honed—or consider... View Details
Keywords: Dina Gerdeman
  • November 2021
  • Case

Steve Schwarzman on Dealmaking I: “Becoming a ‘Friend of the Situation’” (A)

By: James K. Sebenius and Alex Green
Blackstone Co-founder, Chairman, and CEO Stephen A. Schwarzman, whom Forbes has called “Wall Street’s Greatest Dealmaker,” played a major role in the negotiations that transformed Blackstone from a fragile startup in 1985 with $400,000 in capital into a dominant... View Details
Keywords: Dealmaking; Bargaining; Conflict Resolution; Negotiation; Private Equity; Conflict and Resolution; Entrepreneurship; Problems and Challenges; Negotiation Tactics; Financial Services Industry
Citation
Educators
Related
Sebenius, James K., and Alex Green. "Steve Schwarzman on Dealmaking I: “Becoming a ‘Friend of the Situation’” (A)." Harvard Business School Case 922-005, November 2021.
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

Taking a Stand. Patagonia pulled its advertising from Facebook and has recently renewed its call on other firms to boycott the platform until Facebook can make sure its products do no harm. What would taking a stand look like for your... View Details
  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

of something else, Tranthi says: "I'm going to wear this shirt, and it's going to make me feel great. That's why luxury brands command a premium—it's an emotional buy." Luxury goods are in essence a highly creative field.— Thuy T. Tranthi, Thomas Pink USA... View Details
Keywords: by Julia Hanna; Consumer Products
  • 13 Apr 2021
  • Book

How Inclusive Managers Create Glass-Shattering Organizations

also attempting to raise awareness about gender inequality for early- and mid-career professionals as well as women at the senior executive level. Although significant progress has been made over the past 50 years, women still hold only a... View Details
Keywords: by Kristen Senz
  • Blog

What Black Executives Really Want

interviewing about a dozen black executives in depth—young black professionals in their 20s. We asked them to tell us their whole story, from the beginning to what they are doing now and where they are working. After that, we started... View Details
  • 10 May 2020
  • Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

the dorm lounges with a balloon arch, tablecloths over the pool table, flowers, and a sumptuous brunch spread. We played games and there was a huge turnout from our section – both girls and guys. Dominique Lacassie | Class of 2021 Little(s): Elisa (1) Pre-HBS Industry:... View Details
  • 30 Oct 2014
  • Working Paper Summaries

Housing Collateral, Credit Constraints, and Entrepreneurship-Evidence from a Mortgage Reform

Keywords: by Thais Laerkholm Jensen, Søren Leth-Petersen & Ramana Nanda; Financial Services; Financial Services; Financial Services
  • 20 May 2020
  • Blog Post

Jeff Surette and Mike Peters: A Winning Team at TB12

leave the firm in 2014. “I left without a job prepared to engage in a period of exploration and a long term job search. I knew I wanted to do something small, entrepreneurial, mission driven, and with great potential to make a global... View Details
  • 08 Mar 2021
  • Blog Post

International Women's Day Featured Stories

them, which ultimately meant that I was representing people like my mother who is a CalPERS beneficiary, required challenging those firms who managed their money to do the right thing on behalf of their limited partners, not themselves.... View Details
  • 20 Mar 2000
  • Research & Ideas

Incubators: The New Venture Capitalists?

get a startup successfully off the ground in the electronic economy. Venture Capital as a Commodity "We definitely see a major shift occurring in the venture capital community," said Corey, who co-founded the Web consulting firm... View Details
Keywords: by Kenneth Liss
  • 12 Jun 2012
  • First Look

First Look: June 12

seek and how firms could deliver it. The result can be new revenue, increased customer satisfaction and loyalty, positive word of mouth, and cost savings. The multiyear process to price the 8 million tickets to the upcoming London 2012... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2003
  • News

Mark Fuller

globalization; they wanted help and advice,” says Fuller. Seeing an opportunity, Monitor opened offices abroad and hired local staffs. As Monitor grew, it developed its own unique culture. The firm is divided into a dozen units, each... View Details
Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • 25 Apr 2016
  • Blog Post

Attending HBS to Grow the Family Business

three consulting firms (a role I never wanted to return to), and the excitement of entrepreneurship. All of a sudden, the family business didn’t seem all that glamourous. It was easy to get lost in the herd mentality. It wasn’t until... View Details
  • 04 May 2020
  • Blog Post

Crisis Leadership with Nikhil Patel: The Critical Importance of Trust

immediately ahead. “I had to figure out how to set up isolation and quarantine sites for two to three thousand homeless people, sheltered and unsheltered,” he says. “I made epidemiological models to estimate the number of rooms we needed, then helped ensure the... View Details
  • 25 May 2020
  • Research & Ideas

Has Occupational Licensing Outlived Its Usefulness?

that a professional is licensed does not affect the decision of whom to hire.” It turns out that consumers know very little about occupational licensing requirements for the services they need. In a sense,... View Details
Keywords: by Martha Lagace; Service
  • 01 Sep 2003
  • News

Alumni Navigator Takes Off

turbocharged features, directory search sports a new name: Alumni Navigator. The power of Alumni Navigator lies in its ability to make connections among alumni based on shared characteristics. For example, search for an individual and get basic personal and View Details
Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • 09 Apr 2014
  • Working Paper Summaries

Visualizing and Measuring Software Portfolio Architectures: A Flexibility Analysis

Keywords: by Robert Lagerstrom, Carliss Y. Baldwin, Alan MacCormack & David Dreyfus; Web Services; Web Services
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