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  • All HBS Web  (11,933)
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  • All HBS Web  (11,933)
    • People  (75)
    • News  (2,995)
    • Research  (3,831)
    • Events  (39)
    • Multimedia  (354)
  • Faculty Publications  (2,496)
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  • 01 Sep 2016
  • Video

HBS Peek Weekend

  • 2009
  • Book

Seven Lessons for Leading in Crisis

By: William W. George
Seven Lessons for Leading in Crisis outlines the seven critical lessons leaders need to learn when facing crises. The book contains numerous examples of successful and failed leaders, with stories to illustrate their experiences and the author's advice to readers who... View Details
Keywords: Experience and Expertise; Learning; Leadership; Crisis Management
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George, William W. Seven Lessons for Leading in Crisis. Warren Bennis Signature Series. San Francisco, CA: Jossey-Bass, 2009. (ISBN 978-0-470-53187-7.)
  • 2020
  • Working Paper

Targeting for Long-Term Outcomes

By: Jeremy Yang, Dean Eckles, Paramveer Dhillon and Sinan Aral
Decision makers often want to target interventions so as to maximize an outcome that is observed only in the long term. This typically requires delaying decisions until the outcome is observed or relying on simple short-term proxies for the long-term outcome. Here we... View Details
Keywords: Targeted Marketing; Optimization; Churn Management; Marketing; Customer Relationship Management; Policy; Learning; Outcome or Result
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Yang, Jeremy, Dean Eckles, Paramveer Dhillon, and Sinan Aral. "Targeting for Long-Term Outcomes." Working Paper, October 2020.
  • July 2023 (Revised July 2023)
  • Background Note

Generative AI Value Chain

By: Andy Wu and Matt Higgins
Generative AI refers to a type of artificial intelligence (AI) that can create new content (e.g., text, image, or audio) in response to a prompt from a user. ChatGPT, Bard, and Claude are examples of text generating AIs, and DALL-E, Midjourney, and Stable Diffusion are... View Details
Keywords: AI; Artificial Intelligence; Model; Hardware; Data Centers; AI and Machine Learning; Applications and Software; Analytics and Data Science; Value
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Wu, Andy, and Matt Higgins. "Generative AI Value Chain." Harvard Business School Background Note 724-355, July 2023. (Revised July 2023.)
  • November 2012
  • Exercise

Coca-Cola: Residual Income Valuation Exercise

By: Suraj Srinivasan
The exercise illustrates the use of the residual income (also known as the abnormal earnings) valuation approach. Students are asked to provide a valuation of Coca-Cola Company using the residual income valuation methodology and understand how it maps into the... View Details
Keywords: Business Analysis; Valuation; Residual Income Valuation; Accounting; Financial Accounting; Financial Analysis; Financial Statement Analysis; Financial Statements; Discounted Cash Flows
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Srinivasan, Suraj, Beiting Cheng, and Edward J. Riedl. "Coca-Cola: Residual Income Valuation Exercise." Harvard Business School Exercise 113-056, November 2012.
  • Video

Amy Edmondson on Reflection in Management | Management Essentials

  • 19 May 2021
  • News

Alumni Convene to Support Nonprofit Boards; Seven Clubs Mix It Up Online

Nonprofit Board Summit: Building High-Impact Nonprofit Boards During Dynamic Times from May 4 to May 13. The clubs worked in partnership with the HBS Social Enterprise Initiative (SEI) to create this... View Details
Keywords: Margie Kelley
  • 03 Feb 2017
  • Blog Post

The Making of an Internship

For the first time, our office followed three students from the classroom to their summer internship workplaces. Learn how to create a successful internship environment by... View Details
Keywords: All Industries
  • 06 Jan 2015
  • Video

Robert Steven Kaplan - Making A Difference

  • 06 Jan 2015
  • Video

Ricardo Aguirre - Making A Difference

  • 21 Aug 2020
  • Blog Post

Pursuing a JD/MBA Joint Degree

undergraduate residential Houses) graduating seniors present their theses. Not only did I learn about their remarkable research, but I pushed them to examine how they might use their research View Details
  • 17 Jun 2020
  • News

Toronto Copes with COVID-19 Via Webinars; Alumni Respond to Pandemic in Philippines

protect our front-liners, and food to those who have been greatly affected by the lockdown. While we have been honored to help raise funds for that, we don’t want to stop... View Details
Keywords: Margie Kelley
  • Web

Four Ways to Make The Most of Your Company Events - Recruiting

can learn a lot about a company by looking at its website and social media accounts, so focus your content on questions that the students may have prepared in advance after doing their initial research. We encourage you View Details
  • 25 Jul 2011
  • Research & Ideas

How Disruptive Innovation is Remaking the University

competition, but because they are are cheaper and easier to use. In The Innovative University, Christensen and Henry J. Eyring take the idea of disruptive innovation to the field of higher education, where... View Details
Keywords: by Clayton M. Christensen & Henry J. Eyring; Education
  • July 2020
  • Case

Amanda and Kristen: Mented Cosmetics

By: Steven Rogers, Jeffrey J. Bussgang and Alterrell Mills
The co-founders (Black HBS alumnae) of an e-commerce beauty startup explore the unmet needs within the beauty industry. This case study examines the entrepreneurial opportunities that come from identifying an underserved market, specifically within the Black community... View Details
Keywords: Brands and Branding; Competition; Customers; Disruption; Disruptive Innovation; Distribution Channels; Entrepreneurship; Finance; Macroeconomics; Marketing; Marketing Channels; Marketing Communications; Marketing Strategy; Mission and Purpose; Organizational Culture; Product Design; Product Development; Product Positioning; Sales; Social Issues; Social Marketing; Business Startups; Strategic Planning; Strategy; Supply Chain Management; Venture Capital; Beauty and Cosmetics Industry; Advertising Industry; Public Relations Industry; Chemical Industry; Manufacturing Industry; Retail Industry; North and Central America; United States; New York (city, NY); New York (state, US)
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Rogers, Steven, Jeffrey J. Bussgang, and Alterrell Mills. "Amanda and Kristen: Mented Cosmetics." Harvard Business School Case 321-002, July 2020.
  • Dec 21 2011
  • Interview

Strategic Perspectives in Nonprofit Management

  • 18 Feb 2016
  • Video

The Business World Is Evolving—Make Sure You Are, Too

  • October 2022
  • Case

Ceibal: Sustaining and Scaling Educational Innovation in Uruguay

By: John J-H Kim, Michael Chu and Mariana Cal
Ceibal was founded in 2007 in Uruguay, as an initiative to reduce the digital gap in the country. After playing an important role providing a smooth transition to remote learning during COVID, Ceibal in 2022 must now determine the best way to fulfill its mission to "be... View Details
Keywords: Digital Gap; COVID-19 Pandemic; Education; Teaching; Digital Platforms; Technology Adoption; Technological Innovation; Social Issues; Transformation; Corporate Social Responsibility and Impact; Mission and Purpose; Education Industry; Latin America; South America; Uruguay
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Kim, John J-H, Michael Chu, and Mariana Cal. "Ceibal: Sustaining and Scaling Educational Innovation in Uruguay." Harvard Business School Case 323-034, October 2022.

    California Management Review article wins 2007 Accenture Award

    Greater job mobility among engineers and scientists has caused the extended social networks of inventors to become increasingly connected.  Firms that operate within small worlds such as in Silicon Valley long ago learned to manage invention in an... View Details

    • Jun 24 2014
    • Testimonial

    Making a Difference with Adventure 38

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