Knowledge Use and Leverage - Publications - Faculty & Research

17 Jul 2000
What Do You Think?

Where Is the Microsoft Board?

laws the government uses to enforce their whims and desires...For Microsoft to treat such a system of non-objective law with disdain ... and contempt ... is a commendable View Details

Keywords: by James Heskett

06 Jun 2005
Research & Ideas

If people smile, nod, and say "yes" at your company, maybe it's time to start an argument. According to HBS professor Michael Roberto, the lack of good conflict—constructive conflict—within an organization makes it that much... View Details

Keywords: by Martha Lagace

20 Mar 2020
Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

National Small Business Association survey. Almost half of the 950 people surveyed said that customer demand was down, and one-third of respondents were experiencing supply chain disruptions. More than half expect the View Details

Keywords: by Danielle Kost; Service; Food & Beverage

01 Jun 2021
What Do You Think?

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

force. She was confronted with a job requiring more complex computer knowledge than she possessed. There was little or no training or coaching. After three days, she was fired for the first time in her life. It was a blow to both her... View Details

Keywords: by James Heskett

01 Apr 2014
Research & Ideas

When Do Alliances Make Sense?

people had been using to look at auction bidding behavior," says Beshears. "When I saw it I realized that it was a wonderful place to go beyond the anecdotal evidence to look at organizational performance." That's because... View Details

Keywords: by Michael Blanding; Energy; Utilities

25 Jul 2005
Research & Ideas

An Organization Your Customers Understand

to solve the organization structure problem. The solution will be derived through analysis of the first of our four Cs: customer definition. Using an "outside-in" approach, we will start by designing units that work most closely... View Details

Keywords: by Robert Simons

06 Sep 2005
Research & Ideas

The Best Place for Retirement Funds

paper called, "Asset Allocation and Asset Location: Household Evidence from the Survey of Consumer Finances," published by the Journal of Public Economics in August, 2004. Using data from the... View Details

Keywords: by Ann Cullen

15 Jul 2002
Research & Ideas

Going Green Makes Good Business Sense

Press in 2000. Reinhardt evaluated current trends and tensions for managers, and outlined tactics that managers use to try to reconcile what at face value seem competing... View Details

Keywords: by Martha Lagace

20 Feb 2006
Research & Ideas

Are Company Founders Underpaid?

chances that their agents will act in the organization's (or owners') interests, and compensation is one of the levers they can use. Agency theory is an extremely useful lens through which to examine... View Details

Keywords: by Sarah Jane Gilbert; Financial Services; Technology

Publications