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  • November 2008
  • Teaching Note

Royal DSM N.V.: Information Technology Enabling Business Transformation (TN)

By: Lynda M. Applegate and Deborah Soule
Teaching Note for [807167]. View Details
Keywords: Multinational Firms and Management; Knowledge Use and Leverage; Information Technology; Transformation; Food and Beverage Industry; Food and Beverage Industry
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  • 22 Feb 2024
  • News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

impacts of such initiatives. As a platform for knowledge exchange, networking, and collaboration among experts, policymakers, and stakeholders, Lootah says the Crossroads... View Details
Keywords: Margie Kelley
  • August 2010 (Revised October 2012)
  • Exercise

To Catch a Vandal: A Power & Influence Exercise

By: Amy J.C. Cuddy, Ruwan Tharindu Gunatilake and Meredith Hodges
This exercise is based on the "Mafia" game created by psychologist Dimma Davidoff, and is designed to give students a broad introduction to multiple theories of influence and to challenge their instincts about which techniques are the most powerful and how they may be... View Details
Keywords: Nonverbal Communication; Knowledge Use and Leverage; Management Analysis, Tools, and Techniques; Management Skills; Groups and Teams; Power and Influence; Trust
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  • 23 Oct 2013
  • Research & Ideas

Overcoming Nervous Nelly

than something that has or certainly will happen. "There is the possibility that something bad could happen, and a sense that you don't have control over it," Brooks explains. The Anxious Mind While a little bit of anxiety can... View Details
Keywords: by Michael Blanding
  • Web

K–12 Education | Social Enterprise | Harvard Business School

and sustain high-performing K–12 public school districts in the United States. These efforts have resulted in more than 30 case studies focused on adapting and applying management concepts within urban... View Details
  • 29 Sep 2015
  • First Look

September 29, 2015

2015 Princeton University Press How the Internet Became Commercial: Innovation, Privatization, and the Birth of a New Network By: Greenstein, Shane Abstract—In less than a decade, the Internet went from being a series of loosely connected... View Details
Keywords: Sean Silverthorne
  • August 2021
  • Case

Orchadio's First Two Split Experiments

By: Iavor I. Bojinov, Marco Iansiti and David Lane
Orchadio, a direct-to-consumer grocery business, needs to conduct its first two A/B tests—one to evaluate the effectiveness and functioning of its newly redesigned website, and one to market-test four versions of a new banner for the website. To do so, it will rely on... View Details
Keywords: Information Management; Technological Innovation; Knowledge Use and Leverage; Resource Allocation; Marketing; Measurement and Metrics; Customization and Personalization; Information Technology; Internet and the Web; Digital Platforms; Food and Beverage Industry; Food and Beverage Industry
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  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

Network Revenue Management Using Thompson Sampling" (2018). Kris Johnson Ferreira : Finalist in the 2021 Manufacturing & Service Operations Management Society (MSOM) Practice Based Research Competition with Emily Mower for "Demand... View Details
  • 22 Sep 2022
  • News

The Beauty Guide

of the business. That move served her well. She ended up leading Neutrogena, eventually becoming the president of US Beauty at Johnson & Johnson. Today, she is the global brand president of Clinique and... View Details
Keywords: Maureen Harmon
  • Web

Scaling Work - Research Computing Services

Compute Cluster Scaling Work 2ms There are numerous ways to scale up your work on the HBSGrid, including parallel processing and GPUs . Parallel Processing Also commonly called parallel computing or multicore processing, View Details
  • 07 Feb 2012
  • First Look

First Look: February 7

that predicted decreases in giving. Read the paper: http://www.people.hbs.edu/mnorton/small pope norton.pdf   Working PapersPerformance Pressure as a Double-Edged Sword: Enhancing Team Motivation While Undermining the Use of Team View Details
Keywords: Sean Silverthorne
  • Web

Information Technology | Harvard Business School

Information Technology From Brainstorm to Breakthrough: HBS IT Hackathon Inspires AI Innovations Last summer, HBS IT staff participated in a Hackathon that challenged teams to discover new ways to learn and work with AI. While the event... View Details
  • 23 Nov 2010
  • First Look

First Look: November 23

received was warranted. Collectively, our results suggest that self-reporting can be a useful tool for reliably identifying and leveraging the voluntary self-policing efforts... View Details
Keywords: Sean Silverthorne
  • 2003
  • Report

UK Competitiveness: Moving to the Next Stage

By: Michael E. Porter and Christian H.M. Ketels

In October 2002, the Economic and Social Research Council (ESRC) appointed Professor Michael Porter and his team to conduct a brief, three-month review of the existing evidence on UK competitiveness. The effort was funded jointly by the ESRC and the Department of... View Details

Keywords: Competition; Economics; Performance Productivity; Management Analysis, Tools, and Techniques; Research and Development; Competency and Skills; Investment; Assets; Corporate Strategy; Policy; Management; Knowledge Use and Leverage; United Kingdom; United States
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  • 01 Nov 2019
  • What Do You Think?

Should Non-Compete Clauses Be Abolished?

use should be further restricted or they should be redesigned. But just how to redesign them poses a further question. In a nutshell, that’s one reading of reader responses to this month’s column. Russell Beck commented that “based on... View Details
Keywords: by James Heskett
  • March 2015 (Revised May 2018)
  • Case

JPMorgan Chase: Tapping an Overlooked Talent Pool

By: Boris Groysberg and Katherine Connolly
By the spring of 2014, the pilot had come to an end for JPMorgan Chase's ReEntry Program, a program designed for women coming back to the workforce after a period of time away. Mary Callahan Erdoes, CEO of Asset Management, and her team had to evaluate whether or not... View Details
Keywords: Women; Training; Leadership; Motherhood; Talent and Talent Management; Experience and Expertise; Diversity; Gender; Knowledge Use and Leverage; Human Capital; Management Practices and Processes; Organizational Culture; Programs; Financial Services Industry; United States
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  • March 2011
  • Exercise

Customer Intelligence Advantage: Module 2 Assignment

By: F. Asis Martinez Jerez
This exercise directs students to analyze a customer-centric firm by first understanding the elements that characterize a customer-centric organization, then by capturing and comparing this firm's approach to customer-centricity. Students interview three levels in the... View Details
Keywords: Business Units; Customer Focus and Relationships; Customer Satisfaction; Employees; Knowledge Sharing; Knowledge Use and Leverage; Leadership; Competitive Advantage
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  • 22 Feb 2022
  • News

Breaking News

part of what’s driving consolidation across the country,” Hansen Shapiro observes. The National Trust used a leveraged buyout to acquire the titles, which will continue with their mission under a new public... View Details
Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • Web

Career Support - Business & Environment

to connect with alumni: HBS Initiatives Mentor Match Program Current MBA students can email us to join our online platform that facilitates ongoing connections between students interested in pursuing careers at the intersection of... View Details
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

employee, and as a result leaders hire for attitude and train for skills; (5) effective operating strategies have to create value for employees, customers and investors, so... View Details
Keywords: Carmen Nobel