Knowledge - Publications - Faculty & Research

05 Feb 2007
Research & Ideas

Business and the Global Poor

deep knowledge of local conditions and legitimacy as local representatives—to dramatically lower their costs of market and gain valuable on-the-ground feedback. Some NGOs provide the much-lacking "voice of the customer" input... View Details

Keywords: by Sean Silverthorne

14 Nov 2005
Research & Ideas

How Can Start Ups Grow?

that benefits from knowledge spillovers explain why firms in an industry cluster in specific geographical areas—think Silicon Valley. In the advertising industry, however, knowledge spillovers within the... View Details

Keywords: by Sarah Jane Gilbert; Advertising

13 Oct 2015
First Look

October 13, 2015

Schumpeterian entry, and Penrosian dynamics. A major goal of the paper is to identify important gaps in our theoretical and empirical knowledge that should be a focus for future scholarly research. Download working paper:... View Details

08 Feb 2011
First Look

First Look: Feb. 8

learning challenges presented by rapid knowledge growth, uncertainty, and complexity in dynamic settings. We test whether there are additional performance benefits to using deliberate learning activities and whether the effectiveness of... View Details

Keywords: Sean Silverthorne

04 Jun 2014
What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

Summing Up Is the Potential Negative Impact of New Information Technologies on Customer Loyalties Overstated? Customers will remain loyal to brands that meet their needs, regardless of the effects of new information technologies on their general View Details

Keywords: by James Heskett; Advertising; Consumer Products; Technology

02 Feb 2004
Research & Ideas

Where Does Apple Go From Here?

and written about Apple for the last decade, generating several case studies. His latest case, Apple Computer 2004, co-written with research associate Debbie Freier, was recently published by Harvard Business School Publishing. Yoffie sat down with HBS Working View Details

Keywords: by Sean Silverthorne

06 Dec 2021
Research & Ideas

The Popular Stock Metric That Can Lead Investors Astray

investors identify value stocks,” Wang says. Why the metric isn’t working One reason the metric became less reliable over time? The transition to a knowledge-based economy, the researchers say. Corporate investments in intangible assets—building a firm’s View Details

Keywords: by Rachel Layne

21 Jan 2020
Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

commerce, and civic organizations, reinforcing the social fabric and engendering a strong sense of customer and community loyalty. Curation: Despite the increasing sophistication of online algorithms, online platforms have been unable to replicate the View Details

Keywords: by Michael Blanding; Entertainment & Recreation

10 Apr 2019
HBS Case

How Entrepreneurs Can Turn Lead Into Gold

focus too much on formal contracts in order to transfer knowledge or other resources to their company, rather than less formal arrangements, the researchers learned. “With early stage tech companies, there is a huge emphasis on working... View Details

Keywords: by Michael Blanding; Financial Services

06 Oct 2014
Research & Ideas

Why Businesses Need a Language Strategy

language skills meet the demands of their work and that employees aren't over- or underestimated based on their language skills. Interestingly, language skills can seem abstract or amorphous. In reality, for most global work you only need a relatively limited number of... View Details

Keywords: Re: Tsedal Neeley

28 May 2014
Research & Ideas

Building Histories of Emerging Economies One Interview at a Time

that body of knowledge was derived primarily from companies in the United States, Europe, and Japan. But as emerging markets in Africa, Asia, the Middle East, and Latin America continue to grow, so does an interest in how they came to be... View Details

Keywords: by Julia Hanna

02 Jul 2012
Research & Ideas

Why Good Deeds Invite Bad Publicity

Do companies with reputations for acting in socially responsible ways receive public goodwill when unpleasant news hits? The question of how much (or even if) corporate social responsibility (CSR) policies benefit companies beyond the View Details

Keywords: by Michael Blanding; Energy

10 Apr 2013
Research & Ideas

Learning Curve: Making the Most of Outsourcing

improves communication and coordination, and sets up the possibility of knowledge transfer between them. The advancements accrued not just to individual radiologists, but to the outsourcing firm as well. Huckman explains what happens as... View Details

Keywords: by Paul Guttry; Health

02 Apr 2010
What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

focus on employees and more on business and profitability." Phil Clark posited that knowledge work that deals with intangible results and hard-to-pinpoint accomplishments "just isn't as satisfying" as work used to be. John... View Details

Keywords: by Jim Heskett

08 Oct 2013
First Look

First Look: October 8

opacity and agility. Clients find it very difficult to judge a firm's performance in advance, because they are usually hiring it for specialized knowledge and capability that they themselves lack. Price becomes a proxy for quality. And... View Details

Keywords: Sean Silverthorne

November 2007
Case

The 1995 Release of the Institutional Investor Research Report: The Impact of New Information

By: Boris Groysberg, Nitin Nohria and Derek Haas

In 1995, Institutional Investor magazine began selling a complete ranking of the best equity research analysts. This report allowed research firms to assess the relative quality of each analyst across the industry, and this enabled firms to know nearly as much about... View Details

Keywords: Talent and Talent Management; Investment Banking; Retention; Selection and Staffing; Reports; Knowledge Use and Leverage; Performance Evaluation; Banking Industry

Citation

Educators

Purchase

15 Oct 2008
First Look

First Look: October 15, 2008

for, aesthetic principles. Knowledge Work, Craft Work, and Calling Authors:Robert D. Austin and Lee Devin Publication:In Global Neighbors: Christian Faith and Moral Obligation in Today's Economy, edited by Douglas A. Hicks and Mark... View Details

Keywords: Martha Lagace

15 Nov 2017
Research & Ideas

How Does a Social Startup Decide to Commercialize? It May Depend on the Founder's Gender

anecdotal learnings on the role of gender in social venture commercialization,” says Liza Mueller, director of operations and knowledge management at the New York–based organization. “The research findings on proximity and exposure to... View Details

Keywords: by Carmen Nobel

07 Sep 2016
What Do You Think?

How Can the Threat of Networks Be Reduced?

great they are as individuals, reap the personal benefits of their position, and deftly blunt competition from potential inter-organizational rivals.” His point is that an age of knowledge sharing facilitated by networks negates the... View Details

Keywords: by James Heskett

08 Dec 2015
Research & Ideas

You Won't Make It If You Fake It

salary. Had I tried to fake my leadership and knowledge of the appliance industry, I surely would have failed. In the research for Discover Your True North, we interviewed 170 leaders from 23 to 93 years old. Not one of them talked about... View Details

Keywords: by Bill George

Publications