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Social Progress Imperative - Institute For Strategy And Competitiveness

the Social Progress Imperative, whose mission is to advance global human wellbeing by combining national social performance and capacity indicators with solutions-oriented outreach to sector leaders and grassroots champions. Measuring... View Details

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Angela Q. Crispi | About

of areas including diversity & inclusion, external relations, financial, human resources, information technology, library, marketing and communications, operations and others. Angela has overseen the implementation of innovations from... View Details

17 Nov 2016
Op-Ed

What's Behind the Unexpected Trump Support from Women

higher education His stand on workplace deregulation raises concerns about continued protection of women’s (and men’s) human and civil rights A reshaped Supreme Court could roll back protections to the rights of women, including the right... View Details

Keywords: by Laura Morgan Roberts and Robin Ely

February 2001 (Revised February 2002)
Case

Estee Lauder and the Market for Prestige Cosmetics

By: Nancy F. Koehn

Opens with a brief history of the U.S. cosmetics market and its rapid development in the 1920s. Also recounts Lauder's initial involvement in the sector, making skin care products and selling them in Manhattan beauty parlors during the Great Depression. Pays particular... View Details

Keywords: Fluctuation; Organizational Change and Adaptation; Market Entry and Exit; Entrepreneurship; Luxury; Business Strategy; Society; Beauty and Cosmetics Industry; United States

October 1991 (Revised December 1993)
Case

Ben & Jerry's Homemade Ice Cream, Inc.: Keeping the Mission(s) Alive

Ben & Jerry's is an anti-establishment, values-driven company that has become a successful venture. The dominant founder, Ben Cohen, is not an effective manager, but he brings creative marketing and product skills that have been important to the company's success. He... View Details

Keywords: Mission and Purpose; Organizational Culture; Entrepreneurship; Compensation and Benefits; Manufacturing Industry; Food and Beverage Industry

29 Oct 2019
Sharpening Your Skills

Robots in the Boardroom

artificial intelligence, and related technologies in the twenty-first century Making Sense of RecommendationsWe compare computer recommender systems to human recommenders in a domain that affords humans many... View Details

Keywords: by Sean Silverthorne

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Strategy Execution Online Course | HBS Online

Multidimensional Approach to Measurement Harnessing Human Motivation Show Hide Details Concepts Designing Diagnostic Control Systems Introducing the Three Wheels of Profit Planning Building a Balanced Scorecard Selecting Goals and... View Details

23 May 2018
News

Carla A. Harris, MBA 1987

problem is that “we are not thinking about the humanity that is within everyone.” As a corporate leader, mother, singer, and person of faith, Carla Harris is clearly doing more than her fair share to counteract that trend. Return to... View Details

Keywords: Susan Young

01 Dec 2022
News

My First Job

became an officer of the company in record time and was appointed a vice president within 15 years. Insurance was a clean industry, with gentlemen leaders. I liked the values. I lucked into a company firmly committed to developing human... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

30 Jul 2007
Research & Ideas

Repugnant Markets and How They Get That Way

Markets," looks at a wide range of practices, legal and illegal, from dwarf tossing to slavery to California's ban on the human consumption of horse meat, and asks how economists can find a common language, if not a common point of... View Details

Keywords: by Martha Lagace

17 Nov 2020
Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details

Keywords: by Joseph B. Fuller

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Teele Hall | About

Teele Hall Teele Hall is named for Stanley Ferdinand Teele (MBA 1930, DCS 1933), the Dean of Harvard Business School from 1955 to 1962. Located at 230 Western Avenue, Teele Hall is home to the School’s External Relations, Financial, and View Details

20 Jan 2022
News

3 Steps to Help Companies Rebuild Trust During the Pandemic

11 Mar 2008
Working Paper Summaries

Finding Missing Markets (and a disturbing epilogue): Evidence from an Export Crop Adoption and Marketing Intervention in Kenya

Keywords: by Nava Ashraf, Xavier Giné & Dean Karlan; Food & Beverage

July 2018 (Revised November 2018)
Case

The Robin Hood Army

By: Susanna Gallani

In 2014, Neel Ghose and a handful of friends spent one evening distributing excess food they had collected from local restaurants to the less fortunate people living under the Hauz Khas flyover in South Delhi. Four years later, this initiative had developed into The... View Details

Keywords: Volunteer-based Organization; Food Redistribution; Nonprofit Organizations; Food; Human Needs; Expansion; Global Range; Growth and Development

2022
Working Paper

The Effect of Employee Lateness and Absenteeism on Store Performance

By: Caleb Kwon and Ananth Raman

We empirically analyze the effects of employee lateness and absenteeism on store performance by examining 25.5 million employee shift timecards covering more than 100,000 employees across more than 500 U.S. retail grocery store locations over a four year time period.... View Details

Keywords: Absenteeism; Lateness; Scheduling; Performance Productivity; Employees; Retail Industry

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2023
Working Paper

When Does Gamified Training Improve Performance? The Roles of Office and Leader Engagement

By: Ryan W. Buell, Wei Cai and Tatiana Sandino

Gamified training is a novel management control system in which companies use gamification techniques to engage and motivate employees to learn. This study empirically examines the performance consequences of gamified training using data from a natural field... View Details

Keywords: Gamified Training; Management Control Systems; Employee Engagement; Employees; Learning; Training; Motivation and Incentives; Performance

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March 2023
Case

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details