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  • Research Summary

The Unexpected Effects of Workplace Transparency

By: Ethan S. Bernstein

Workplace transparency provides a foundation for learning and control, and therefore for satisfaction and productivity. Yet my research shows that an obsession with transparency-enhancing tools and structures can backfire, producing the unintended consequences of... View Details

Keywords: Transparency; Privacy; Productivity; Field Experiments; Organizational Design; Organizational Structure; Behavior; Social and Collaborative Networks; Human Resources; Leadership; United States; Europe; China; Japan

    Capitalism at Risk: How Companies Can Lead

    Q. Who should take the lead in fixing market capitalism? A. Business, not government alone. The spread of capitalism worldwide has made people wealthier than ever before. But capitalism's future is far from assured. Pandemics, income inequality, resource depletion,... View Details

    • Web

    Buy Now, Pay Later: Introduction

    Consumer Credit Built Postwar America,” Enterprise & Society 9, no. 4 (December 2008): 614–618. Copyright © Presidents and Fellows of Harvard College Harvard University Harvard Employment Digital Accessibility View Details
    • Web

    Buy Now, Pay Later &mdash Easy Payments: The Rise of Installment Selling

    Bruce Davies, Peacefully Working to Conquer the World: Singer Sewing Machines in Foreign Markets, 1854–1920 (New York: Arno Press, 1976). Copyright © Presidents and Fellows of Harvard College Harvard University Harvard Employment Digital... View Details
    • 01 Dec 2023
    • News

    Case Study: Staking a Claim

    Illustration by Nhung Lê Kate Terry (MBA 2005) knows that no one attends their fifth-grade career fair and comes home hoping to pursue a career in insurance—but that’s exactly where she wound up. “I really fell in love with it,” she says. As cofounder and CEO of... View Details
    Keywords: Jen McFarland Flint; Insurance Carriers and Related Activities; Finance
    • December 2022 (Revised January 2023)
    • Case

    Cann: High Hopes for Cannabis Infused Beverages

    By: Ayelet Israeli and Anne V. Wilson
    Founded in 2018 by Jake Bullock and Luke Anderson, Cann sold “social tonics,” or cannabis-infused beverages. By 2022, the company had several notable celebrity investors and talent partners, had sold over 10 million beverages to consumers, was distributing in six... View Details
    Keywords: Stigma; Product Innovation; Product Introduction; Product Differentiation; New Products; New Product Marketing; New Product Management; Brand Management; Branding; Packaging; Positioning; Growth Strategy And Execution; Growth; Cannabis Industry; Purpose; Purpose Brands; LGBTQ; Direct-to-consumer; DTC; Regulations; Channels Of Distribution; Product Development; Product Marketing; Product Positioning; Product; Innovation and Invention; Brands and Branding; Marketing; Marketing Communications; Marketing Channels; Advertising; Advertising Campaigns; Digital Marketing; Market Entry and Exit; Governing Rules, Regulations, and Reforms; Consumer Products Industry; Food and Beverage Industry; United States; Canada; North America
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    • 25 Aug 2022
    • News

    Reinventing the Future of Business

    investments in innovations that enhance student learning and that hold the potential to generate solutions to important issues facing business and society. Harnessing the Tools of the Digital Age Understanding the Digital, Data, and... View Details
    • 14 Dec 2016
    • HBS Seminar

    Siobhan O'Mahony and Rebecca Karp, Boston University

    • Web

    Media Coverage - Managing the Future of Work

    Sandra Sucher 07 Mar 2025 DCRADIO.GOV What's Your Plan-Joseph Fuller Re: Joseph Fuller 04 Mar 2025 Business Insider A Report Card for Elon Re: Joseph Fuller 24 Feb 2025 HBS Working Knowledge What We Learned in Three Charts: Digital Divide... View Details
    • March 2021
    • Case

    VideaHealth: Building the AI Factory

    By: Karim R. Lakhani and Amy Klopfenstein
    Florian Hillen, co-founder and CEO of VideaHealth, a startup that used artificial intelligence (AI) to detect dental conditions on x-rays, spent the early years of his company laying the groundwork for an AI factory. A process for quickly building and iterating on new... View Details
    Keywords: Artificial Intelligence; Innovation and Invention; Disruptive Innovation; Technological Innovation; Information Technology; Applications and Software; Technology Adoption; Digital Platforms; Entrepreneurship; AI and Machine Learning; Technology Industry; Medical Devices and Supplies Industry; North and Central America; United States; Massachusetts; Cambridge
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    • September 2019 (Revised November 2019)
    • Case

    Pinduoduo

    By: Feng Zhu, Krishna G. Palepu, Bonnie Yining Cao and Dawn H. Lau
    Founded in 2015 by serial entrepreneur, Colin Huang, Pinduoduo Inc. (PDD) had become China’s fastest-growing e-commerce platform in history. PDD pioneered a new approach to online shopping that allowed shoppers to share products, invite friends to form shopping teams,... View Details
    Keywords: Digital Platforms; Business Model; Innovation and Invention; Competitive Advantage; Expansion; Strategy; E-commerce
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    • 17 Feb 2022
    • Book

    When Employees Feel a Sense of Purpose, Companies Succeed

    should support their teammates in their personal development, no matter who they are or what their background. The Boston-based women’s technology company Ovia Health is the leading digital health platform in the United States for women... View Details
    Keywords: by Ranjay Gulati
    • Web

    Business Insights Blog | HBS Online

    Filter Results Arrow Down Arrow Up Topics Topics Accounting Analytics Business Essentials Business in Society Career Development Communication Community ConneXt Decision-Making Digital Transformation Earning Your MBA Entrepreneurship &... View Details
    • 13 Jun 2019
    • Blog Post

    Expanding My Worldview Through FIELD Global Immersion

    exams wrapped up in May my classmates and I flew to 12 different cities around the world for our FGI capstone projects. My destination city was Seoul and my Global Partner (GP) was a 25-person start-up on its way to a billion-dollar valuation. The firm leverages View Details
    • 01 Jun 2002
    • News

    Up to the Challenge: Ipsita Dasgupta - Global Perspective, Local Results

    provide microfinance to entrepreneurs. “People in developing countries grasp technology very quickly, but the big battle is literacy,” she remarks. Creating Web sites that use images and numbers instead of text is one tactic for crossing the View Details
    Keywords: Julia Hanna; development; leadership; social issues; management; technology; Finance; Management, Scientific, and Technical Consulting Services; Professional Services
    • Web

    Frequently Asked Questions | HBS Online

    Specialization is available both as a digital and printed document. What kind of time commitment is required to complete a Learning Track? Learning Tracks consist of three online courses within a specific subject area. Individual courses... View Details
    • February 2023
    • Case

    Ransomware Attack at Springhill Medical Center

    By: Suraj Srinivasan and Li-Kuan (Jason) Ni
    In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details
    Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; United States; Alabama
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    • Web

    Commodities, Currencies, and Balancing of the Trade Deficit - A Chronicle of the China Trade

    to Augustine Heard, June 8, 1845. HC: EM 4-2. Jones, Köll, and Gendron, p. 7. Downs, p. 335 Digital Accessibility Contact Baker Library Historical Collections Baker Library | Bloomberg Center Harvard Business School Soldiers Field Boston... View Details
    • 01 Jul 2020
    • Blog Post

    How SVMP Helped Me Take My Next Steps (2+2) and Find Myself

    on the horizon. I ended up declining the offer, working at MIT for a semester helping run a product design class, and then worked at a small digital transformation firm for 2+ years. Coming to HBS has truly been a transformative... View Details
    • 01 Oct 2012
    • Research & Ideas

    Better by the Bundle?

    do even better." The Bmw Bundle Although it's difficult to determine without additional research, Kumar says a bundling strategy is likely to find success with a variety of products—especially where one piece of the bundle is produced at very low cost. View Details
    Keywords: by Dina Gerdeman