Publications

2009
Chapter

On the Goals of Successful Family Companies

By: John A. Davis and Renato Tagiuri

Providing clear goals for a company and communicating them are among the most powerful means for guiding the behavior of the people in an organization. In this article, we explore the range of objectives or goals of family-owned and -managed companies and identify... View Details

Keywords: Family Business; Interpersonal Communication; Goals and Objectives; Organizational Culture; Family Ownership

01 Mar 2008
News

Negotiating with Wal-Mart

the P&G Relationship with Wal-Mart,” HBS professor Jim Sebenius and Research Associate Ellen Knebel show two very different organizations doing just that. The cases are part of a series that involve hard bargaining situations. “The... View Details

Keywords: Julia Hanna; General Merchandise Stores; Retail Trade

18 Oct 2016
News

Leading the Way for Women Entrepreneurs

they lead.” Hyman expressed some optimism on that front, saying she thinks the startup culture will evolve over the next decade, as more women find success. And she is helping to create that change. Last year, Hyman launched the Rent the... View Details

Keywords: Jennifer Myers; Birchbox; Rent the Runway; Hello Alfred; Retail Trade; Finance

01 Oct 1998
News

Value Added

percent of its revenues coming from abroad. In establishing its global presence, Gupta explains, McKinsey has adopted a modus operandi to ensure that the all-important values of the organization - "a meritocracy dedicated to the highest... View Details

Keywords: James E. Aisner

01 Mar 2015
News

Ink

generating unmotivated and distracted students. To rebuild the educational enterprise to better meet those needs, the authors lead readers through a series of key processes: goal-setting, organizing teams, designing the best experiences... View Details

Keywords: Sean Silverthorne; Arts, Entertainment; Publishing Industries (except Internet); Information

04 Jan 2016
News

Getting ‘Them’ Out of the Equation

Dick Simon (MBA 1980) is CEO of RSI, Inc., a Boston-based real estate development and investment management company, and founder and chair of the kNOwTHEM Initiative. In this video, he discusses the need for leaders to understand their View Details

01 Mar 2013
News

Celebrating Women at HBS

California and the HBS Women's Association of New England—have been featuring faculty speakers such as Senior Associate Dean for Culture and Community Professor Robin Ely, who is cochairing the W50 celebration. In February, the Women's... View Details

July 1993 (Revised December 2003)
Case

Sears Auto Centers (A)

By: Lynn S. Paine and Michael Santoro

The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs. View Details

Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry

Keywords: Information Technology; Organizational Change and Adaptation; Organizational Design; Management Analysis, Tools, and Techniques; Organizational Culture; Mobile and Wireless Technology; Performance Productivity; Problems and Challenges; Management Practices and Processes; Business Divisions; Information Management; Information Technology Industry; Telecommunications Industry; United States

September 2015
Case

Connective Mobility

By: Nitin Nohria, Christopher Payton and Ali Huberlie

03 Aug 2016
What Do You Think?

How Can We Hold the “Leadership Industry” Accountable?

training, Bealeader put it this way: “(If) leadership of some kind is taught organization wide, it can become part of the organization’s culture and something that everyone will understand and respond to... View Details

Keywords: by James Heskett; Education

01 Dec 2002
News

Bad Times for Business

find remedies. We may have a flurry of new regulations here and there, but we won't have genuine solutions for these problems that are not only causing scandals but are also hurting the performance of the economy. Koehn: Board performance and the View Details

Keywords: Garry Emmons

01 Sep 2009
First Look

First Look: September 1

industries and poor selection of investments within industries. Venture capital organizations with more experience tend to outperform those with less experience. Practicing Medicine in the Age of Facebook Author:Sachin H. Jain... View Details

Keywords: Martha Lagace

10 Jun 2008
First Look

First Look: June 10, 2008

opportunities being created by information technology and the Internet. The increased emphasis Kelly placed on building leadership consulting services was itself a big change. The case asks what levers Kelly can use, from culture to... View Details

Keywords: Martha Lagace

01 Dec 2006
News

Forestalling Terror

information. The role of this case is not to assess how well the intelligence community is doing. Rather, its purpose is to provide an extreme example of the challenge of differentiating and integrating an organization — that is, breaking... View Details

Keywords: Garry Emmons; Waleed Iskandar; Colleges, Universities, and Professional Schools; Educational Services

June 2010 (Revised November 2011)
Case

Zensar: The Future of Vision Communities (A)

By: David A. Garvin and Rachna Tahilyani

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Human Resources; Collaborative Innovation and Invention; Leadership Style; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Cooperation; Information Technology Industry; India

08 Aug 2011
Research & Ideas

The Death of the Global Manager

In today's world, however, a shortage of human capital, not financial capital, is the bigger constraint. "Companies look for bright, capable managers all over the world; there's much more fluidity across the organization in that... View Details

Keywords: by Julia Hanna

01 Jun 2015
News

Learning from Global Immersion Experiences

second module of the three-part course, sends all 900-plus first-year MBAs across the globe in January to work on projects with partner organizations in emerging markets. “The logistical challenges are enormous,” says course head Tony... View Details

October 2004 (Revised November 2004)
Case

Mavens & Moguls: Creating a New Business Model

By: Myra M. Hart, Victoria Winston and Kristin Lieb

Mavens & Moguls is a "virtual" marketing-consulting firm of approximately 40 professionals. Examines the processes by which its founder, Paige Arnof-Fenn, learns the business, builds a power network of industry experts and potential customers, and uses this expertise... View Details

Keywords: Internet and the Web; Values and Beliefs; Work-Life Balance; Organizational Structure; Organizational Culture; Operations; Networks; Business Model; Growth Management; Business Growth and Maturation; Entrepreneurship; Growth and Development Strategy; Consulting Industry